JOB
This position is based in Seattle, Washington.PURPOSE OF POSITION: Based in Seattle, Washington and reports to Barge Operations and Logistics Lead Supervisor. Assists with successfully interchanging rail traffic in Seattle from connecting railroads. Supervises weekly loading and unloading traffic to/from Alaska Rail Marine Services (ARMS) barges, including management of contract lashing employees and operating barge slewing equipment. Operates barge slewing equipment in a proficient manner for year-round operation. This position manages direct customer relationships, along with connecting Class 1 US railroads, transload agents, barge owners and their service/maintenance providers, and ARRC Anchorage-based Marketing & Sales staff. Responsible for end-to-end railcar tracking and oversight from origin point, coordinating freight movement and barge activities to meet customer needs. Provides backup for Manager, Rail Marine Operations and all related duties.Duties and Responsibilities: Ensures seamless communication and coordination for all activities related to weekly barge departure and weekly barge arrival. This involves relationship building and coordination with all connected parties and contractors. Develops operations plans in a timely manner and can independently make decisions that best benefit the customer. Ensures all required maintenance is maintained in a cost-effective manner and consistent with ARRC policy.Operates barge slewing equipment during weekly loading and unloading operations. This assembly consists of a control point on a floating dock serving as a connection point between rail tracks on the barge and on ARRC property, along with five steel cables connected to winches on land. Operator maneuvers barge using controls connected to the winches in order to line up rail tracks on the barge with those on the floating dock. Provides direction and works with Class 1 train crews to ensure safe switching operations during barge loading and unloading. Supervises contract lashing employees during barge operations and communicates work plan and staffing needs. Coordinates efficient delivery of Alaska-bound traffic from BNSF and UP railroads. This includes physical inventory duties on BNSF and UP property and understanding flow of traffic through Seattle for both connecting railroads.Relies heavily on ability and willingness to forge and maintain relationships with customers and connected parties in Alaska as well as the lower 48. Ensures correct descriptions and contract numbers, and correct delivery and routing information is captured and entered in for use by various departments, customers and connecting carriers to ensure proper documentation flow for determining accurate charges. Prepares accurate and appropriate paperwork, assists customers with corrections, and makes necessary system adjustments to correct mistakes made in customer paperwork, ARRC paperwork/EDI and paperwork/EDI generated by other railroads.Provides back-up of slip operation and over Seattle operation for Manager, Rail-Marine operations. This back-up includes landing and securing barge arrivals to mooring dolphins on a 24/7 basis.Prepares customer reports of car locations and arrival information for various customers, and daily written arrival/departure information regarding barge locations. Enters and ensures the final manifest-train reports into the OIS system are complete and accurate.. This includes any special handling instructions and over-dimensional shipments, plus a separate detailed voyage summary for use by various departments, customers and connecting carriers. Produces and ensures the accuracy of reports required by different regulatory agencies, regarding the movement of hazardous materials.Monitors the location of ARRC-owned or leased equipment in interchange service to ensure efficient car utilization and ensure customer requirements are satisfied. Coordinates the movements and placements of ARRC-owned or leased equipment in the lower 48 for the purpose of obtaining necessary repairs and maintenance. Supplies the /delivery routing instructions to and necessary EDI to lower 48 railroads, and to the shops and leasing vendors.Contacts customers to communicate and coordinate the written load plans and rules. Secures the correct information and makes sure that the customers have the necessary documents. Advises shippers/customers of proper load securing requirements, clearances and special handling requests.Works with other marketing staff to provide support for business contract negotiations and ongoing logistics service. Communicates with customers, ARRC staff and management on a regular basis to facilitate efficient operations, and good customer service. Follows up with customers to implement planning, scheduling, safety communication, etc for both current and new operations/customers. Works with customers/vendors to understand their business practices and discover new business/cost savings opportunities and communicates this information to ARRC marketing staff and management. Establishes an ARRC marketing presence in community organizations as a representative of the ARRC as appropriate, collaborating with the Manager, Rail-Marine Operations, the Anchorage marketing staff and Corporate Affairs.May be required to participate in Incident Command exercises and activities. May be required to operate a company vehicle. FACTOR 1: Technical and Operational KnowledgeMust have two years working knowledge of rail transportation systems and/or the logistics industry, and preferably with a Class 1 US railroad.. Must have a working knowledge of car tracing systems and railroad nomenclature, tariffs and contracts as well as waybills, bills of lading and manifests. Familiarity with maritime work preferred. FACTOR 2: Analytical Skills and ImpactMust be able to think quickly and respond to various service issues, including analyzing weekly barge space utilization. Must be able to learn and summarize various railcar loads by type of equipment, commodity and weight, including special instructions and placement of hazardous commodities.Understands railcar movement and general map of major Class 1 US railroads. Can speak with general understanding of railcar interchange, car characteristics. FACTOR 3: Supervision and ControlAt least one year of supervisory experience. This position oversees and directs the work of UP switch crews, contract lashers, and marine contract employees while they are working on ARRC property. The Barge Operations & Logistics Supervisor must 'set the example' while anyone is on property. FACTOR 4: CommunicationRelationship building is key to this role and includes possible communications outside of typical working hours. Candidates must be comfortable liaising with customers, other stakeholders, and ARRC staff based in Anchorage. Must obtain understanding of network and flow of operations for ARRC, BNSF, and UP.Required to follow proper radio procedures during barge operations, with willingness and capability to order a halt to operations when necessary.FACTOR 5: Working ConditionsWorks in a railroad and marine field environment with work out of an office as well. Candidates must be willing to accept an “on call” schedule as needed for unforeseen planning events. This position is based on Harbor Island in the Seattle, Washington metropolitan area. During barge operations, the floating dock and barge slewing equipment will be utilized.The full position description and example of duties for this position is located under Class Specifications (enter position title in Search): https://www.governmentjobs.com/careers/Alaska/classspecs
EXAMPLE OF DUTIES
Education RequirementsHigh school diploma or GED equivalent is required.Work ExperienceAt least two years of operating experience in rail transportation, or similar, is required, preferably with a Class 1 US railroad. Additional maritime or barge work experience is preferred. Must have general knowledge and ability to handle and manage customer service requirements, including work with waybills, bills of lading manifests, tariffs and hazardous material regulations. At least two years of supervisory or lead worker experience required. Must be willing and able to learn to operate barge slewing equipment amid various tides, swells, and weather conditions. Must be capable and willing to climb up and down railcars, in between railcars, tie handbrakes, and lift at least 50 pounds.Certification/License RequirementsMust have a valid driver’s license. Must have or be able to obtain a Homeland Security Transportation Worker Identification Card (TWIC) within 90 days of hire.Preferred QualificationsA bachelor’s degree in business administration is preferred. Experience operating a barge slip is preferred.The above reflects only the more significant details for the performance of the job and is not intended to be all inclusive.
SUPPLEMENTAL INFORMATION
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to
[email protected]. For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword Alaska Railroad Human Resources DepartmentE-Mail:
[email protected] Address: P.O. Box 107500, Anchorage, AK 99510-7500Street Address: 327 West Ship Creek, Anchorage, AKFax Number: (907) 265-2542Alaska Railroad Corporation is an equal opportunity employer