Top 147 Customer relations representative Jobs in Waterbury, Ct

Customer Service Representative
Aquarion Water Company —Monroe, CT
- $24.75 an hour
- Overtime
- Hybrid work
- Bilingual
- Microsoft Outlook
- Pass drug screening
Medical Contact Center Representative, Inbound and Outbound
Guidehealth —Hartford, CT
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
Customer Service Call Operator / Per Diem
Hartford Hospital —Hartford, CT
- Weekends as needed
- Spanish
- English
- High school diploma or GED
Quick Apply
High School Admissions Representative
Porter & Chester Institute —Waterbury, CT
- $24.00 - $27.50 an hour
- Full-time
- Classroom
- Microsoft Excel
- High school
- Mileage reimbursement
Quick Apply
Lab Customer Service Representative
Yale New Haven Health —Stratford, CT
- Microsoft Word
- Microsoft Excel
- Surgery
Guest Relations Representative - Per Diem - Weekend Availability Required
Griffin Hospital —Derby, CT
- Part-time
- Acute care
- High school diploma or GED
- Associate's degree
- Free parking
Quick Apply
Account Representative - State Farm Agent Team Member
Matthew Bub - State Farm Agent —Bristol, CT
- $75,000 - $90,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Weekend Clinical Evaluator -Per Diem
Hamden Rehabilitation and Healthcare Center —Hamden, CT
- $40 - $45 an hour
- Per diem
- Customer service
- Mid-level
Quick Apply
Admissions Counselor (DAY SHIFT)
Masonicare Corp —Wallingford, CT
- $21 - $33 an hour
- Part-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Bus Assistant - Waterbury, CT
Summit LLC —Waterbury, CT
- $20 an hour
- Part-time
- 18 years or older
- Experience working with children
- Children
- Paid holidays
- Health insurance
Quick Apply
Supervisor, Customer Service
Aquarion Water Company —Monroe, CT
- $80,000 a year
- Seasonal
- Hybrid work
- Pass drug screening
- Mid-level
- Windows
11d
Lead Scheduler
Yale New Haven Health —New Haven, CT
- Full-time
- Mid-level
- Office
- Supervising experience
Customer Relations Representative - State Farm Agent Team Member
Wanda Carlson - State Farm Agent —Milford, CT
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Account Representative - State Farm Agent Team Member
chris raffone - State Farm Agent —East Haven, CT
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Licensed Funeral Director/Sales **Up to $10,000 in incentives! and a $2,500 Sign on
Neptune Cremation Service —Newington, CT
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Driver's License
- Driving
- COVID-19 protective measures
- Health savings account
Quick Apply
Sales Development Representative (FinTech Sales)
RightCapital —Shelton, CT
- $54,000 - $62,000 a year
- 8 hour shift
- Hybrid work
- Marketing
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Sales Representative (On & Off Premise) - Connecticut
Opici Family Distributing —Milford, CT
- Full-time
- Clean driving record
- Computer literacy
- Basic math
- Mileage reimbursement
- Paid holidays
Quick Apply
3d
HVAC Crew Lead
Homeworks Energy —Wallingford, CT
- $35 - $50 an hour
- Overtime
- 5 years
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
3d
HVAC Crew Lead
Homeworks Energy —Milford, CT
- $35 - $50 an hour
- Overtime
- 5 years
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
3d
Account Representative - State Farm Agent Team Member
Wanda Carlson - State Farm Agent —Milford, CT
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply

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Customer Service Representative

Aquarion Water Company -
Monroe, CT

Apply Now

Job Details

Full-time
$24.75 an hour

Qualifications

High school diploma or GED
Math

Full Job Description

Monroe, CT, US, 06468

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The Aquarion Water Authority (AWA) is a locally governed, not-for-profit water authority providing water service to more than 735,000 people in 60 municipalities across Connecticut. Based in Bridgeport, Connecticut, AWA is responsible for the operation, maintenance, and long-term stewardship of one of the state's largest water systems. Through local governance, operational expertise, and continued investment in critical infrastructure, AWA is committed to delivering safe, reliable water service to the communities it serves.

Job Summary

A position is available in Aquarion's Customer Service Department. The position requires an individual with excellent customer relations, organizational, verbal and written communications skills, and above average problem solving skills. A minimum of five (5) years experience in a call center environment is preferred and prior use of SAP is highly desired. Bi-lingual a plus. Applicants must be genuinely excited to help customers and have a proven track record of excellence.

Principal Responsibilities

Applicants must be able to perform the following primary duties in a manner consistent with the Company’s mission to be the service provider, employer and investment of choice through a relentless commitment to excellence:

Receive and respond (via phone, email and chat) to all types of customer inquires with regard to such matters as billing (i.e., high bills, zero usage, credits, refunds, transfers, adjustments), water quality and service (i.e., discolored water, pressure issues, service interruptions, outages), meter and remote malfunctions, collections (installment plans, arrangements, ebilling), property transfers and final bills, leak adjustments and other service-related issues. Ability to navigate and properly account for all customer contacts in the SAP system.
Resolve customer inquiries or complaints to ensure first-call problem resolution and customer satisfaction; arrange for field service or meter reading departments to perform work as necessary; ability to problem-solve and thoroughly research in order to successfully resolve issues.
Verify and process changes of addresses, property transfers, foreclosures and bankruptcies.
Ability to handle as least 50-100 calls per day in a reactive environment.
Compose letters and emails using Outlook, Word and chat.
Excellent computer skills and previous experience working in a customer relationship management system/database.
Strong math skills required to resolve billing-related matters.
Self-starter with strong organizational skills.
Occasional overtime and attendance at after-hours department staff meetings is required.
Various other duties as required.
Preferred Requirements
Experience in a high volume call center preferred, but not required.

Education/Certifications
A high school diploma is required.
An associate's or bachelor's degree is preferred, but not required.
Salary
This role is a full-time, benefit-eligible role.
This role is classified as a non-exempt hourly role, with a starting hourly rate of $24.75/hour.
The work schedule will be Monday through Friday, 9:00AM to 5:30PM. Training hours may vary slightly.
After three months of successful employment & full training, this role will be eligible for a hybrid schedule (3 days office/ 2 days remote).
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.
AWA does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of AWA, and no fee will be due.
Employment with AWA is contingent upon the successful completion of pre-employment screenings, including a drug screening, where permitted by law.

Aquarion Water Authority is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.

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Join Us

The Aquarion Water Authority (AWA) is a locally governed, not-for-profit water authority providing water service to more than 735,000 people in 60 municipalities across Connecticut. Based in Bridgeport, Connecticut, AWA is responsible for the operation, maintenance, and long-term stewardship of one of the state's largest water systems. Through local governance, operational expertise, and continued investment in critical infrastructure, AWA is committed to delivering safe, reliable water service to the communities it serves.

Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury

Apply Now

Refine Your Search

customer relations representative jobs in waterbury, ct

Customer Service Representative

Medical Contact Center Representative, Inbound and Outbound

Customer Service Call Operator / Per Diem

High School Admissions Representative

Lab Customer Service Representative

Guest Relations Representative - Per Diem - Weekend Availability Required

Account Representative - State Farm Agent Team Member

Weekend Clinical Evaluator -Per Diem

Admissions Counselor (DAY SHIFT)

Bus Assistant - Waterbury, CT

Supervisor, Customer Service

Lead Scheduler

Customer Relations Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Licensed Funeral Director/Sales **Up to $10,000 in incentives! and a $2,500 Sign on

Sales Development Representative (FinTech Sales)

Sales Representative (On & Off Premise) - Connecticut

HVAC Crew Lead

HVAC Crew Lead

Account Representative - State Farm Agent Team Member

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