Top 390 Client service manager Jobs in Waterford, Ct

Service Coordinator II
The Southeastern Council on Alcoholism and Drug Dependence, Inc. —Norwich, CT
- $57,500 - $60,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Residential
- Paid training
- 403(b) matching
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Assistant Service Manager
Kia of Old Saybrook —New London, CT
- $65,000 - $90,000 a year
- Full-time
- Dealership
- Mid-level
- Organizational skills
- Paid holidays
- Dental insurance
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Registered Nurse
CFA - Child and Family Agency of Southeastern CT Inc —New London, CT
- $44 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
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IHS Direct Support Professional
UCP of Eastern CT —Quaker Hill, CT
- $19 an hour
- Full-time
- Background check
- Clean driving record
- High school diploma or GED
- 403(b) matching
- Health savings account
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Registered Behavior Technician (RBT)
Bloom Behavior and Consulting Services —East Lyme, CT
- $18 - $24 an hour
- Weekends as needed
- Experience working with individuals with developmental disabilities
- High school diploma or GED
- Clinic
- Flexible schedule
- Life insurance
Quick Apply
Pharmacist
ICONMA, LLC —Westerly, RI
- $63.00 - $78.75 an hour
- Contract
- Customer service
- Mid-level
- Health insurance
- Opportunities for advancement
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10d
Customer Advocate Management Trainee
Kia of Old Saybrook —New London, CT
- $55,000 - $85,000 a year
- Full-time
- Dealership
- Communication skills
- Entry level
- Dental insurance
- 401(k)
Quick Apply
Program Director
The Southeastern Council on Alcoholism and Drug Dependence, Inc. —New London, CT
- $105,000 - $115,000 a year
- Full-time
- LMFT
- Addiction Medicine
- Pass drug screening
- Paid training
- 403(b) matching
Quick Apply
Mental Health Therapist (Connecticut)
SonderMind —Connecticut
- $77 - $96 an hour
- Choose your own hours
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Flexible schedule
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Registered Nurse
The Southeastern Council on Alcoholism and Drug Dependence, Inc. —New London, CT
- $42.55 an hour
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Paid training
- 403(b) matching
Quick Apply
4d
Plumbing Foreman
MD Mechanical Services Inc —Connecticut
- $55 - $70 an hour
- Full-time
- Management
- Heavy lifting
- Construction site
- Health insurance
- 401(k)
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4d
HYBRID Full-Time Board Certified Behavior Analyst (BCBA)-$10,000 Sign-On Bonus
Cultivate Behavioral Health & Education —New London, CT
- $80,000 - $95,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Experience working with children
- Continuing education credits
- Health insurance
Quick Apply
Manager of Facilities
UCFS Healthcare —Norwich, CT
- $66,000 - $70,000 a year
- Weekends as needed
- Carpentry
- Up to 50% travel
- Mid-level
- Loan repayment program
- Disability insurance
5d
Nuclear Medicine Technologist - Nuclear Medicine Technologist
HumanEdge Allied Health —Norwich, CT
- $59.23 an hour
- Contract
- CPR Certification
- BLS Certification
- Mid-level
- Travel reimbursement
- Health insurance
Quick Apply
Account Manager
Kaseya Careers —Norwich, CT
- Mid-level
- Analysis skills
- 1 year
Quick Apply
4d
Flower Gardens Department Manager
Company Confidential —East Hampton, NY
- $140,000 - $190,000 a year
- Full-time
- Mid-level
- Supervising experience
- Project management
- Health insurance
- Dental insurance
Quick Apply
General Manager - School Nutrition
Whitsons Culinary Group —Montauk, NY
- $1,530 a week
- Extended hours
- School experience
- Spanish
- Microsoft Excel
- Paid holidays
- Dental insurance
Quick Apply
Female Spa Attendant Mandara Spa
OneSpaWorld —Uncasville, CT
- $17 an hour
- Overtime
- Entry level
- Commercial
- 401(k)
Full & Part Time Key Holder Stylists/ Women's Clothing Boutique
Rochelle's Boutiques —Westerly, RI
- From $17 an hour
- Part-time
- Merchandising
- US work authorization
- Cleaning
- Flexible schedule
Quick Apply
10d
Construction Sales & Office Coordinator
ADVANCED CONSTRUCTION LLC —Mystic, CT
- From $22 an hour
- Full-time
- Bilingual
- Background check
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply

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client service manager jobs near waterford, ct

Service Coordinator II

The Southeastern Council on Alcoholism and Drug Dependence, Inc. -
Norwich, CT

Quick Apply

Job Details

Full-time
$57,500 - $60,000 a year

Benefits

Paid training
403(b) matching
License reimbursement
Paid holidays
Health insurance
Dental insurance
Vision insurance
403(b)

Qualifications

Supervisory support in social service case management
Staff supervision
Trauma-sensitive practices
Team supervision
Coaching
Social service program staff supervision
Company vehicle operation
Team development
Driver's License
General management

Full Job Description

Service Coordinator | Southeastern Connecticut - Norwich, CT

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD)

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut. We are proud recipients of the Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization and a Recovery Friendly Workplace.

We are seeking a dedicated and experienced Service Coordinator II to oversee the daily operations and service delivery of an assigned residential program — supervising a team, ensuring regulatory compliance, and maintaining a safe, recovery-oriented environment for clients and staff alike.

What We Offer:

Competitive pay and comprehensive benefits
Multiple Medical Plans to fit your needs and budget
Dental & Vision Insurance
403(b) Retirement Plan with 10% employer match at 1 year
Vacation and Sick accruals
11 paid Holidays
40 hours of paid Education/Training annually
Paid Licensure Reimbursement
Meaningful leadership work making a lasting difference in the lives of individuals in recovery

What You'll Do:

As Service Coordinator II, you will serve as an operational leader for your assigned residence — balancing direct staff supervision with hands-on support to ensure that clients receive high-quality, consistent care every day. You will collaborate closely with leadership and across departments to maintain safety, compliance, and a strong team culture.

Responsibilities include:

Supervise and support program staff, including hiring, onboarding, training, coaching, and professional development
Orient and train new staff on residence-specific technology, systems, required documentation, and client support
Create schedules to ensure appropriate coverage and staffing levels for each shift in alignment with applicable regulations and policies
Facilitate and oversee the medication self-administration process and ensure compliance with protocols required by the assigned residence, as applicable
Ensure that client medications are available and properly disposed of at the time of discharge in accordance with assigned residence protocols; ensure staff are well trained in this process, for programs without required nursing oversight
Manage medical, behavioral, emergency, or outside problems quickly and efficiently, maintaining a safe environment and notifying the appropriate authority or management staff as needed
Identify and report incidents and potential risk situations promptly, ensuring timely and accurate documentation in compliance with regulatory requirements
Ensure adherence to safety, health, licensing, and regulatory standards in the residence
Ensure required documentation, policies, and standards of work are followed within the scope of organizational protocols
Provide direct care as needed to meet contractual and licensing regulatory requirements
Orient clients to the residence and review program rules and regulations
Provide on-call support and respond to crises to ensure continuity and quality of services; may be required to address urgent issues after hours
Collaborate with leadership to develop and monitor census forecasts, staffing patterns, and general program concerns
Collaborate with other departments as needed to coordinate services and resources
Conduct regular performance evaluations and provide ongoing training and development for staff
Attend on-site and off-site meetings and training as required
Participate in the orientation of new employees and the transfer of knowledge essential to the performance of duties

What You'll Need:

Bachelor's degree preferred, with at least two years of leadership experience, ideally in a recovery or related residential program; an Associate's degree and equivalent experience may be substituted on a year-for-year basis
Valid Driver's License with the ability to drive an agency vehicle
CPR Certification required within 6 months of employment
Strong organizational, communication, and problem-solving skills
Demonstrated ability to supervise and develop staff, including recovery technicians, case managers, and recovery coaches
Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion
Ability to work both independently and collaboratively, and to respond effectively to changing priorities and after-hours situations

Why SCADD?

Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeastern Connecticut. We believe in second chances and the power of recovery — and strong, compassionate residential leadership is what makes that belief real for our clients every day. When you join SCADD, you join a team that shows up with hope, connection, and purpose.

If you're ready to lead a team and make a meaningful difference, we want to hear from you.

Apply today at careers.scadd.org

SCADD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. A pre-employment drug screen, conducted by a qualified lab, is required in accordance with Connecticut law.

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Work Location: In person

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Refine Your Search

client service manager jobs in waterford, ct

Service Coordinator II

Assistant Service Manager

Registered Nurse

IHS Direct Support Professional

Registered Behavior Technician (RBT)

Pharmacist

Customer Advocate Management Trainee

Program Director

Mental Health Therapist (Connecticut)

Registered Nurse

Plumbing Foreman

HYBRID Full-Time Board Certified Behavior Analyst (BCBA)-$10,000 Sign-On Bonus

Manager of Facilities

Nuclear Medicine Technologist - Nuclear Medicine Technologist

Account Manager

Flower Gardens Department Manager

General Manager - School Nutrition

Female Spa Attendant Mandara Spa

Full & Part Time Key Holder Stylists/ Women's Clothing Boutique

Construction Sales & Office Coordinator

I want to receive the latest job alert for client service manager in waterford, ct

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