Top 167 Asset manager Jobs in Waterloo, Ia

Customer Service Manager
Warren Transport, Inc. —Waterloo, IA
- $55,000 - $70,000 a year
- Microsoft Outlook
- Sales
- Research
Quick Apply
Factory Controller
Nestlé USA —Waverly, IA
- 5 years
- Bachelor of Science
- Finance
Fleet Management & Aftermarket Sales Specialist
MH Equipment Company —Waterloo, IA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
2nd Shift Maintenance Supervisor
Nestlé USA —Waverly, IA
- Monday to Friday
- Mid-level
- High school diploma or GED
- Organizational skills
14d
Help Desk Manager
CPM Holdings, Inc. —Waterloo, IA
- Full-time
- Computer science
- Computer Science
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
Senior Security Coordinator
MARTIN BROS DISTRIBUTING CO —Cedar Falls, IA
- Full-time
- Basic math
- Training & development
- Senior level
6d
Store Manager Unassigned
Walgreens —Waterloo, IA
- $24.04 - $43.27 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- On-the-job training
Relationship Manager
Empeople Credit Union —Waterloo, IA
- $49,878 - $74,766 a year
- Full-time
- 7 years
- Inventory management
- Mid-level
Regional Property Manager
Paramark Corp. —Waterloo, IA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- AD&D insurance
Quick Apply
Asset Protection Specialist
Home Depot —Waterloo, IA
- Mid-level
Technician, Facility Services General Maintenance
Walmart —Waterloo, IA
- $26 - $51 an hour
- Full-time
- 18 years or older
- Clean driving record
- Microsoft Outlook
- Paid jury duty
- Employee stock purchase plan
3d
Profit Center Manager
Hajoca Corporation —Waterloo, IA
- Full-time
- Background check
- 18 years or older
- Microsoft Excel
- Profit sharing
- Wellness program
Quick Apply
13d
Clinical Systems Educator 1.0 FTE 1st shift
Waverly Health Center —Waverly, IA
- Full-time
- Nursing
- RN License
- Hospital
Merchandising Assistant Manager
Dollar Tree —Waterloo, IA
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Employee stock purchase plan
- Health insurance
Marketing Manager
POS Professional Office Services —Waterloo, IA
- Full-time
- Background check
- Marketing
- Bachelor of Science
Quick Apply
Floating Registered Pharmacist
Hy-Vee Inc —Waterloo, IA
- Full-time
- Management
- Sales
- Merchandising
13d
Retail Product & Pricing Manager
Hy-Vee Inc —Waterloo, IA
- Full-time
- Merchandising
- Pass drug screening
- No high school diploma
6d
Assistant Property Manager
Leumas Residential —Waterloo, IA
- $20 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- Office
Quick Apply
Task Associate
Ulta Beauty, Inc. —Cedar Falls, IA
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
Outside Sales Manager
VF Financial Group —Waterloo, IA
- $60,000 - $120,000 a year
- No travel
- Marketing
- Entry level
- Flexible schedule
Quick Apply

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Customer Service Manager

Warren Transport, Inc. -
Waterloo, IA

Quick Apply

Job Details

$55,000 - $70,000 a year

Qualifications

Customer communication
Research

Full Job Description

SUMMARY

The Customer Service Manager is responsible for overseeing the customer service department, leading a team to grow load count while ensuring the company delivers the highest level of customer service possible to strengthen and enhance the growth and stability of Warren. Implementation of sound marketing and customer service principles to develop and service customers in accordance with company and department quality, sales, utilization, and profit objectives, and serving as liaison between the customer and Warren.

ESSENTIAL DUTIES & RESPONSIBILITIES

Lead load volume growth by developing CSR team to have a "book the load" and 100% communication mentality
Shepherd new business into Warren production by creating buy-in with Operations stake holders
Develop CSR team to create customer relationships, capture awarded load volume, and offer pricing and capacity solutions to customers to achieve targets to increase overall load volume.
Find and implement solutions to improve service and load coverage of booked loads via Assets or WSL and know when to escalate loads to get them covered.
Coordinate and execute the customer business transition from sales team to customer service team.
Drive service and relationship accountability through production teams.
Take ownership of customer satisfaction issues and follow up with problems to resolution.
Recognize and track high priority loads and lanes - escalate delays or problem areas as needed.
Build and maintain 1-level-up relationships with customers.
Mentor and develop customer service reps in an environment where they can excel.
Research industry developments and recommend best practices for areas of improvement.
Analyze data and reports to identity network trends and improvement and efficiency opportunities
Attention to monthly company goals and drive team perform to achieve.
Hold employees accountable while maintaining positive and motivated team culture.
Create action plans to address service failure trends.
Performs other duties, tasks, or responsibilities as assigned.

EDUCATION & EXPERIENCE

Four year college degree from an accredited institution, or equivalent preferred.
1-3 years of experience supervising a customer service department in the trucking industry.
Excellent customer service skills
Strong sales and negotiation skills
Excellent time management and organizational skills
Hard-worker with a drive for results who can persevere in the face of resistance or setbacks
Strong work ethic and sense of integrity; trustworthy
Excellent verbal communication skills
Knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
Must be able to demonstrate a proactive commitment to Warren corporate values and the success of all staff.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Constantly in a stationary sitting position and occasionally will move around.
Constantly operate a keyboard and mouse and constantly utilize a computer monitor(s).
Constantly conversing with internal and external customers in person or via a phone system.

EEO STATEMENT

Warren Transport is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age (40 or older), status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Quick Apply

Refine Your Search

asset manager jobs in waterloo, ia

Customer Service Manager

Factory Controller

Fleet Management & Aftermarket Sales Specialist

2nd Shift Maintenance Supervisor

Help Desk Manager

Senior Security Coordinator

Store Manager Unassigned

Relationship Manager

Regional Property Manager

Asset Protection Specialist

Technician, Facility Services General Maintenance

Profit Center Manager

Clinical Systems Educator 1.0 FTE 1st shift

Merchandising Assistant Manager

Marketing Manager

Floating Registered Pharmacist

Retail Product & Pricing Manager

Assistant Property Manager

Task Associate

Outside Sales Manager

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