Top 9 Health specialist Jobs in Waterloo Ia

Experience Specialist - Waterloo Cardiology
UnityPoint Health —Waterloo, IA
- Full-time
- High school diploma or GED
- Clinic
- Organizational skills
- Paid holidays
- Disability insurance
Funding Specialist
Smartbox —Cedar Falls, IA
- From $42,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Entry level
- Paid training
- Paid holidays
Nursing Informaticist & Quality Specialist 1.0 FTE 1st shift
Waverly Health Center —Waverly, IA
- Full-time
- Nursing
- RN License
- Hospital

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Nutritional Health Coach
Natural Grocers —Cedar Rapids, IA
A degree/certification in nutrition or a related field (e.g., dietetics, Bachelor of Science or Master of. Attends monthly meetings (NHC webinar, Regional and…
From $23 an hour
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Community Prevention Educator
Pathways Behavioral Services —Waterloo, IA
Conduct community assessments and collaborate with community professionals, groups, and other concerned citizens to identify health needs, develop measurable…
$51,370.08 - $56,599.14 a year
Quick Apply
10d

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Health Care Support Specialist
OPERS —Columbus, OH
In addition, you will serve in an issue resolution capacity and manage and update recipient and member accounts by communicating with our recipients through…
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Health Insurance Specialist
Oak Street Health —Columbus, OH
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$21.10 - $40.90 an hour

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Experience Specialist - Waterloo Cardiology

UnityPoint Health -
Waterloo, IA

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
401(k) matching
Pet insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Overview:

UnityPoint Clinic - Cardiology- Donald Street

Experience Specialist

Day shift

Full time/40 hours per week

As an Experience Specialist/Receptionist, you will serve as the first point of contact for patients and visitors, creating a welcoming and professional experience while managing front desk and administrative responsibilities. This role combines exceptional customer service, organization, and communication skills to support efficient clinic operations and ensure a positive experience for every patient.

Why UnityPoint Health?:

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities:

Extends a professional welcome to all patients and visitors, providing information on services and procedures.
Serves as the first point of contact for patients and visitors, caters to general patient interactions, assisting with check-in and check-out, ensuring a smooth and efficient registration process.
Guides patients to appropriate departments, clinics, or service areas.
Keeps patients and families updated about wait times, physician availability, and procedural delays.
Assists patients in completing paperwork, including consent forms, intake forms, and insurance documentation.
Addresses general patient inquiries, concerns, and complaints with empathy and escalates complex or urgent matters to experience specialist II.
Offers guidance on charges, payment processes, insurance procedures, and provides non-medical information to patients if needed.
Supports in maintaining latest patient records in the EMR system, ensuring data accuracy.
Answers incoming calls, providing basic information and forwarding calls to the concerned department.
Ensures all patient interactions and data handling comply with confidentiality regulations and UPH standards.
Participates in training programs to stay updated on best practices in patient care and healthcare regulations.

Qualifications:

Education:

High School Diploma or equivalent required.

Experience:

Previous customer service experience in hospital or healthcare setting preferred.

Apply Now

Refine Your Search

health specialist jobs in waterloo ia

Experience Specialist - Waterloo Cardiology

Funding Specialist

Nursing Informaticist & Quality Specialist 1.0 FTE 1st shift

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