Top 224 Member experience specialist Jobs in Waterville, Me

Medical Receptionist - Urgent Care
ConvenientMD —Waterville, ME
- $19.50 - $24.00 an hour
- Part-time
- Urgent Care
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
9d
Patient Care Scheduling Coordinator (Receptionist )
Bangor Audiology and Waterville Audiology —Waterville, ME
- $20 - $24 an hour
- Multiple hires
- HIPAA
- Mid-level
- Office
- Paid holidays
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Eligibility Specialist I
State of Maine —Augusta, ME
- $19.02 - $26.48 an hour
- Online Application
- Hybrid work
- Writing skills
- Office
- Communication skills
- Paid parental leave
- Paid holidays
14d
Traffic Control Specialist - Year-Round Traffic Control
Northeast Safety, Inc. —Gardiner, ME
- From $20 an hour
- 8 hour shift
- 18 years or older
- No experience needed
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
13h
Personal Support Specialist (PSS)
Bridges Home & Community Services —Gardiner, ME
- $17.50 - $18.00 an hour
- Part-time
- Cooking
- High school diploma or GED
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
Shipping Specialist
@WORK Personnel Services —Fairfield, ME
- From $16 an hour
- Full-time
- Background check
- 18 years or older
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
10d
Personal Support Specialist (PSS)
Bridges Home & Community Services —Hallowell, ME
- $17.50 - $18.00 an hour
- Part-time
- Cooking
- High school diploma or GED
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
11h
Traffic Control Specialist - Year-Round Traffic Control
Northeast Safety, Inc. —Waterville, ME
- From $19 an hour
- 8 hour shift
- 18 years or older
- No experience needed
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
13h
Personal Support Specialist (PSS)
Bridges Home & Community Services —Farmingdale, ME
- $17.50 - $18.00 an hour
- Part-time
- Cooking
- High school diploma or GED
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
CRMA/CNA/PSS (Full-Time Day Shift)
Bedside Manor- Memory Care Facilities —Oakland, ME
- $17.00 - $20.75 an hour
- Full-time
- Background check
- Residential
- In-person
- Paid training
- Health insurance
Quick Apply
2d
System Administrator- Augusta, ME
S. J. Rollins Technologies —Augusta, ME
- $72,800 - $104,000 a year
- Nights as needed
- Hybrid work
- Writing skills
- Mid-level
- 3 years
- Profit sharing
- Health insurance
Regional Member Experience Specialist
Maine State Credit Union —Augusta, ME
- $20 - $22 an hour
- Monday to Friday
- Office
- High school diploma or GED
- 1 year
- Health savings account
- Paid holidays
9d
CRMA- Gray Birch Residential Care - per diem
MaineGeneral Health —Augusta, ME
- $18.90 - $33.08 an hour
- Part-time
- Patient monitoring
- BLS Certification
- Residential
- 403(b) matching
- Paid parental leave
Quick Apply
Specialist Footwear
DICK'S Sporting Goods —Augusta, ME
- $18 - $26 an hour
- Full-time
- Background check
- High school diploma or GED
- 1 year
Retail Operations Manager
Kennebec Savings Bank —Augusta, ME
- $53,122 - $94,569 a year
- Microsoft Excel
- Microsoft Outlook
- 5 years
Store Scanning Specialist
RDSolutions —Augusta, ME
- Part-time
- 18 years or older
- Clean driving record
- No experience needed
- Mileage reimbursement
- 401(k) matching
8d
Entry-Level Personal Support Specialist (PSS)
MAS Home Care —Waterville, ME
- Up to $20 an hour
- Part-time
- Background check
- Clean driving record
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
Finance Specialist - Accounts Receivable
Alfond Youth and Community Center —Waterville, ME
- $17.75 - $22.00 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Mid-level
2d
Retail Sales Specialist
Spectrum —Waterville, ME
- $18.00 - $25.85 an hour
- Part-time
- Writing skills
- English
- Residential
- Opportunities for advancement
Financial Resources Specialist
State of Maine —Augusta, ME
- $19.02 - $26.48 an hour
- Online Application
- Customer service
- Research
- Mid-level
- Paid parental leave
- Paid holidays
2d

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Medical Receptionist - Urgent Care

ConvenientMD -
Waterville, ME

Quick Apply

Job Details

Part-time | Full-time | Per diem
$19.50 - $24.00 an hour
9 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

At ConvenientMD, we're on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.

This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a pro at multi-tasking, we encourage you to apply!

Your Impact

Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
- Welcome and greet patients to the clinic with a friendly and professional demeanor.
- Register patients efficiently, ensuring completion of all required forms with accurate information.
- Handle insurance and billing inquiries, providing clear and concise information to patients.
- Aid ill or distraught patients as necessary and with available resources.
Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
- Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments.
Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.
- Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules.
- Assist in scheduling specialist referrals as needed for patient follow-up.
- Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team.
Front Desk Management:
- Answer and direct phone calls in a professional and timely manner.
- Keep the reception area organized and tidy, creating a welcoming environment for patients.
- Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs.
CMD Technology & Offerings Expert:
- Become familiar with scope of services provided at CMD and costs affiliated with all services.
- Navigate and utilize various software systems for reservation scheduling and electronic medical records.

Required Availability

Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
- For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
- For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
- For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week.
Flexibility to work nights, weekends, holidays.
When needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
Required to travel for training shifts which will occur outside of your primary clinic within a one (1) hour commute.

Who You Are

Education: High School Diploma or GED required.
Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
Detail-oriented with excellent organizational skills: Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment.
Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
Technically savvy: Proficient with Microsoft Office Suite or related software.
Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
Excellent team player: You enjoy collaborating with others and being a part of a strong team dynamic.
Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourced to achieve the best outcomes for patients, the team, and the organization.
Strong analytical and problem-solving skills: Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.

Bonus Qualifications

Medical Receptionist certification
Previous experience in a medical receptionist role or similar customer service position
Familiarity with medical terminology and basic knowledge of insurance processes
Experience using electronic records management software and other related programs used for medical registration and collection of HIPAA documentation
Experience working with insurance billing and coding information

Why You'll Love Working With Us

Collaborative team environment that encourages professional growth
Urgent care services at no cost to our team members and their families
Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
401k match after one year of service
Access to our primary care (depending on location)
Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Refine Your Search

member experience specialist jobs in waterville, me

Medical Receptionist - Urgent Care

Patient Care Scheduling Coordinator (Receptionist )

Eligibility Specialist I

Traffic Control Specialist - Year-Round Traffic Control

Personal Support Specialist (PSS)

Shipping Specialist

Personal Support Specialist (PSS)

Traffic Control Specialist - Year-Round Traffic Control

Personal Support Specialist (PSS)

CRMA/CNA/PSS (Full-Time Day Shift)

System Administrator- Augusta, ME

Regional Member Experience Specialist

CRMA- Gray Birch Residential Care - per diem

Specialist Footwear

Retail Operations Manager

Store Scanning Specialist

Entry-Level Personal Support Specialist (PSS)

Finance Specialist - Accounts Receivable

Retail Sales Specialist

Financial Resources Specialist

I want to receive the latest job alert for member experience specialist in waterville, me

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