Top 227 Customer representative Jobs in Waterville Me

E-Commerce Sales and Service Professional
Day's Jewelers —Waterville, ME
- $20 - $24 an hour
- Full-time
- Marketing
- Merchandising
- Mid-level
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7d
Inbound Phone Sales Representative
CM Almy —Pittsfield, ME
- $17 - $20 an hour
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
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3d
Service Sales Representative - First Aid and Safety
Cintas —Waterville, ME
- Full-time
- Sales
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Enterprise Customer Success Manager
MSC —Waterville, ME
- $62,416 - $98,082 a year
- Full-time
- Up to 50% travel
- Ability to lift 50 pounds
- Analysis skills
- Paid holidays
- Health insurance
Patient Access Representative - Per Diem
MaineGeneral Health —Waterville, ME
- Part-time
- Communication skills
- Entry level
- 403(b) matching
- Employee assistance program
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9d
Customer Service Representative
Circle K —Waterville, ME
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
Customer Service Representative
Dead River Company —Augusta, ME
- $17 - $26 an hour
- Overtime
- Office
- High school diploma or GED
- Children
- Paid training
- Paid holidays
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Customer Service Representative, Full or Part Time
Circle K —Fairfield, ME
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
Outside Sales Representative: Greater Augusta ME Area
Jasper Engines & Transmissions —Augusta, ME
- $60,000 - $75,000 a year
- Overnight shift
- Mid-level
- Residential
- 2 years
- Paid holidays
- Disability insurance
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Door-to-Door Fiber Internet Sales Representative
GoNetspeed —Winslow, ME
- $70,000 - $125,000 a year
- Full-time
- Background check
- No experience needed
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
2d
Jewelry Service Consultant
Day's Jewelers —Augusta, ME
- Weekends as needed
- OSHA
- High school diploma or GED
- Ability to lift 50 pounds
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Door-to-Door Fiber Internet Sales Representative
GoNetspeed —Augusta, ME
- $70,000 - $125,000 a year
- Full-time
- Background check
- No experience needed
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
2d
CSR - Circle K #4707124 Liberty
Circle K —Liberty, ME
- $14.65 - $15.50 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Paid training
- Health insurance
Quick Apply
Door-to-Door Fiber Internet Sales Representative
GoNetspeed —Hallowell, ME
- $70,000 - $125,000 a year
- Full-time
- Background check
- No experience needed
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
2d
Cashier Team Member
Big Apple —Augusta, ME
- $16.50 an hour
- Full-time
- Merchandising
- English
- 21 years or older
- Paid holidays
- Employee discount
Quick Apply
Cashier/Food Service Associate
Circle K —Augusta, ME
- $15.50 - $16.00 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Sales Representative - First Aid and Safety
Cintas —Augusta, ME
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- AD&D insurance
Sales Representative
Sysco —Augusta, ME
- Weekends as needed
- Marketing
- Computer literacy
- Cooking
- Mileage reimbursement
- Employee stock purchase plan
Independent Sales Representative
Pulsed Power Technologies LLC —Maine
- $65,000 - $150,000 a year
- Contract
- Remote
- CRM software
- Background check
- Sales
Quick Apply
Regional Wholesale Manager
Nouria Energy Services, Inc. —Maine
- Full-time
- 3 years
- Travel
- Contracts
Quick Apply

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E-Commerce Sales and Service Professional

Day's Jewelers -
Waterville, ME

Quick Apply

Job Details

Full-time
$20 - $24 an hour
7 days ago

Qualifications

Conflict management
Computer skills

Full Job Description

Full-Time

Hourly Rate-$20.00-$24.00

Plus opportunity for performance-based monthly incentives

DAY'S JEWELERS

E-COMMERCE SALES AND SERVICE PROFESSIONAL

JOB DESCRIPTION

Revised 06/25/26

CLASSIFICATION

Hourly wage, non-exempt

REPORTS TO

E-Commerce Manager

JOB DESCRIPTION

As an E-Commerce Sales & Service Professional, you’ll be the heartbeat of our online customer experience, connecting with shoppers at every stage of their journey, from first browse to treasured purchase and beyond.

This role blends the art of jewelry sales with the precision of e-commerce operations. You’ll build genuine relationships with customers, drive online sales performance, and ensure every order is fulfilled with the care our brand is known for.

This position requires excellent communication and conflict resolution skills, computer knowledge, and the ability to manage many tasks efficiently in a fast-paced environment.

ESSENTIAL FUNCTIONS

Sales & Customer Relationships

Consistently close online sales through personalized, consultative engagement across chat, phone, email, and SMS.
Build long-term relationships with clients, from handwritten thank-you notes to proactive follow-up, making every customer feel valued long after their purchase.
Become a trusted expert on Day’s Jewelers products, warranties, repair services, trade-in policies, and special-order capabilities.
Stay current on product features, promotions, and brand messaging to support confident, informed selling.

Order Management & Fulfillment

Own the end-to-end order process: fulfillment, POS transactions, customer profile maintenance, packaging, and shipment, all executed to Day’s standards.
Coordinate with store locations to ensure timely shipment and pick up of online orders.
Manage special orders, repairs, and layaway payments accurately and on time.

Website & Digital Operations

Maintain product listings, ensuring imagery, descriptions, and product details are accurate and visually compelling.
Conduct regular site audits and manage the External Links document to keep Day’s presence accurate across partner websites.
Collaborate with the Web and Marketing teams on digital initiatives.
Stay current on jewelry industry trends, seasonal shopping behaviors, and e-commerce best practices to support timely website updates.

SKILLS & KNOWLEDGE

E-Commerce Sales Operations: Knowledge of online retail sales processes, order fulfillment workflows, and conversion-driven selling practices.
Customer Service & Digital Communication: Multi-channel support across phone, email, chat, and SMS with a consistent, brand-aligned voice.
Order Management & Fulfillment: Proficiency with POS systems, order tracking, shipping procedures, layaway processing, and special order workflows.
Client Relationship Management: Customer engagement, follow-up strategies, and retention practices that drive repeat business.
Website Product Maintenance: E-commerce product listings, SKU management, site accuracy, and basic merchandising standards.
Technology & Systems: Comfort with POS systems, CRM platforms, and e-commerce tools; ability to troubleshoot and adapt to new platforms.

CORE COMPETENCIES

Ownership Mindset: You act like it’s your business: protecting resources, making sound decisions, and holding yourself to a high standard.
Sales Execution: You drive results through genuine customer connection, not pressure.
Attention to Detail: Accuracy in orders, listings, and customer records is non-negotiable for you.
Adaptability: You flex with changing priorities, promotions, and customer needs without missing a beat.
Communication: You’re clear, professional, and personable across every channel, including when things get complicated.
Time Management: You juggle multiple tasks in a fast-moving environment and take initiative without being asked.
Integrity: You act in alignment with Day’s values and treat every customer and colleague with respect.
Resilience: You stay composed and solutions-focused under pressure, adapt to setbacks with a positive attitude, and maintain a high level of professionalism through changing priorities and challenging customer situations.

WORK ENVIRONMENT

This job operates exclusively in an office environment. Frequent computer, telephone, printer, and photocopier use is required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is regularly required to talk and listen. This position requires frequent sitting at a personal computer and occasional standing, walking, crouching, and bending. The employee must occasionally lift and move up to 25 pounds. Frequent grasping, reaching, and fine finger dexterity and motor skills are required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK

This is an office-based role at H.E. Murdock corporate office, operating primarily Monday-Friday, with weekend shifts throughout the year and during peak seasons (holiday, Valentine’s Day, etc.). You’ll have advance notice of any schedule adjustments from your E-Commerce Manager.

PREFERRED EDUCATION AND EXPERIENCE

Bachelor’s degree in marketing, commerce, digital business or other related field of study
2+ years experience in a retail customer service-related role, preferably an e-commerce environment
1+ of sales experience
Jewelry retail experience
Jewelry certification trained; JA, DCA, and GIA Certifications – or a genuine interest in pursuing them

AAP/EEO STATEMENT

H. E. Murdock Co Inc., DBA Day’s Jewelers is committed to equal employment opportunity and employs all qualified persons without regard to race, color, religion, national origin, sex, age, sexual orientation, handicap, or any other classification protected by the federal, state or local laws.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Refine Your Search

customer representative jobs in waterville me

E-Commerce Sales and Service Professional

Inbound Phone Sales Representative

Service Sales Representative - First Aid and Safety

Enterprise Customer Success Manager

Patient Access Representative - Per Diem

Customer Service Representative

Customer Service Representative

Customer Service Representative, Full or Part Time

Outside Sales Representative: Greater Augusta ME Area

Door-to-Door Fiber Internet Sales Representative

Jewelry Service Consultant

Door-to-Door Fiber Internet Sales Representative

CSR - Circle K #4707124 Liberty

Door-to-Door Fiber Internet Sales Representative

Cashier Team Member

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Sales Representative - First Aid and Safety

Sales Representative

Independent Sales Representative

Regional Wholesale Manager

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