Top 1 Guest service agent Jobs in Watford City Nd

Front Desk Part Time (Evening/Weekends)
Roosevelt Inn & Suites —Watford City, ND
- $15 - $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- Paid time off
- Employee discount
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9d

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Guest Services Rep-Teddy's Residential Suites, Watford City, ND
Teddy's Residential Suites, Watford City, ND —Watford City, ND
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Assist guests with luggage upon their arrival to and…
$15 - $16 an hour
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9d
Night Auditor - Teddy's Residential Suites, Watford City, ND
Teddy's Residential Suites, Watford City, ND —Watford City, ND
Answer, record and process all guest calls, messages, requests, questions or concerns. Check guests in, issue room keys, and provide information on hotel…
$16 an hour
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Guest Service Representative (Front Desk Agent) - WoodSpring Suites
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Reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. As the first point of contact at the front desk, the…
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Front Desk Part Time (Evening/Weekends)

Roosevelt Inn & Suites -
Watford City, ND

Quick Apply

Job Details

Part-time
$15 - $17 an hour
9 days ago

Benefits

Paid time off
Employee discount
Flexible schedule
Retirement plan

Qualifications

Multilingual
Collaboration
High school diploma or GED
Problem-solving
Cleaning

Full Job Description

**Job Overview:** We are seeking a friendly and highly organized Front Desk Agent to join our hospitality team. The ideal candidate will provide exceptional guest relations, manage hotel operations, and ensure a seamless check-in and check-out process. This role is perfect for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer service. **Duties:** - Greet guests upon arrival, handle check-in and check-out processes, and provide assistance with any questions or concerns. - Respond to guest inquiries and resolve any issues promptly and professionally. - Maintain the front desk area, ensuring it is clean, organized, and welcoming. - Utilize phone systems to answer and direct guest calls. - Manage room assignments and ensure guest rooms are accurately allocated. - Collaborate with hotel staff to ensure seamless operations and high-quality guest services. - Handle guest requests, including special requests, and provide recommendations for local attractions and dining. - Maintain knowledge of hotel policies and procedures and communicate them effectively to guests. - Participate in ongoing training to improve knowledge of hotel operations and enhance guest services. - Provide support for hotel events and activities, as needed. - Maintain accurate records of guest interactions, room assignments, and any issues or concerns. **Qualifications:** - High school diploma or equivalent required. - Previous experience in hospitality, customer service, or a related field is highly desirable. - Proficiency in multiple languages is an asset. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Excellent communication and interpersonal skills. - Strong customer service skills and a commitment to providing exceptional guest relations. - Familiarity with hotel management and hospitality management practices. - Experience with phone systems and phone etiquette. - Ability to lift up to 25 pounds and stand for long periods. - Availability to work a variety of shifts, including evenings, weekends, and holidays. **Skills:** - Guest relations - Multilingual - Phone systems - Resort - Hotel management - Guest services - Phone etiquette - Customer service - Hospitality management - Hospitality

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off
Retirement plan

Ability to Commute:

Watford City, ND 58854 (Required)

Ability to Relocate:

Watford City, ND 58854: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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guest service agent jobs in watford city nd

Front Desk Part Time (Evening/Weekends)

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