Top 52 Guest service agent Jobs in Watsonville, Ca

Front Desk Agent
Courtyard Salinas —Salinas, CA
- $18.00 - $18.50 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
LOTUS MANAGEMENT INC —Watsonville, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Front Desk Agent
Seascape Beach Resort —Aptos, CA
- $18 - $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Front Office Agent
InterContinental The Clement Monterey —Monterey, CA
- $23 an hour
- Part-time
- Bilingual
- Hotel
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Agent - Courtyard by Marriott, Santa Cruz
Courtyard by Marriott, Santa Cruz —Santa Cruz, CA
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Service Representative
Holiday Inn Express Santa Cruz —Santa Cruz, CA
- $17.67 - $20.00 an hour
- Part-time
- Hotel
- US work authorization
- In-person
- Free parking
- Paid jury duty
Quick Apply
8d
Front Desk Agent
Holiday Inn Express and Suites —Marina, CA
- $18 - $20 an hour
- Part-time
- Writing skills
- Basic math
- Hotel
- 401(k)
- Employee assistance program
Quick Apply
1d
Reservations Agent
La Bahia Hotel and Spa —Santa Cruz, CA
- $24.73 an hour
- Weekends as needed
- Computer literacy
- English
- Office
- Free parking
- Paid jury duty
Quick Apply
6d
Front Desk Agent
Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course —Monterey, CA
- $23.71 an hour
- Weekends as needed
- Background check
- Cleaning
- Computer skills
- Health insurance
- Dental insurance
8d
Front Desk Agent
Dream Inn —Santa Cruz, CA
- $23.73 an hour
- 8 hour shift
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent, Full-time, Monterey Plaza Hotel & Spa
Monterey Plaza Hotel & Spa —Monterey, CA
- $21.50 - $24.90 an hour
- Full-time
- Writing skills
- Hotel
- High school diploma or GED
Quick Apply
7d
Guest Services Agent
Hyatt Place Santa Cruz —Santa Cruz, CA
- $17.00 - $17.50 an hour
- Weekends as needed
- Bar
- 18 years or older
- Computer literacy
- Employee discount
Quick Apply
Part-Time Guest Service Agent - Flexible Schedule
Seaway Inn —Santa Cruz, CA
- From $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Flexible schedule
Quick Apply
12d
Front Desk Agent - Fairfield Inn & Suites, Santa Cruz
SANTA CRUZ MISSION STREET HOTEL LP —Santa Cruz, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Front Desk Agent - Fairfield Inn & Suites, Santa Cruz
LOTUS MANAGEMENT INC —Santa Cruz, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Hotel Front Desk Receptionist
Hilton Santa Cruz Scotts Valley —Santa Cruz, CA
- $18 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Agent
Dream Inn, Santa Cruz —Santa Cruz, CA
- $23.73 an hour
- Full-time
- Customer service
- Hotel
- In-person
- Health savings account
- Health insurance
Quick Apply
4d
Front Desk Supervisor, Chaminade Resort & Spa
Chaminade Resort —Santa Cruz, CA
- $23 an hour
- Overtime
- Ability to walk for extended periods
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
7d
Day Guest Resort Agent (Full Time)
Pebble Beach —Pacific Grove, CA
- $18.40 an hour
- Full-time
- Sales
- Bachelor of Science
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Front Desk Agent
La Bahia Resort and Spa —Santa Cruz, CA
- Weekends as needed
- Mid-level
- Accounting
- Communication skills
Quick Apply

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guest service agent jobs near watsonville, ca

Front Desk Agent

Courtyard Salinas -
Salinas, CA

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Job Details

Part-time
$18.00 - $18.50 an hour

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Computer literacy
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Courtyard Salinas

17225 El Rancho Way

Salinas, CA 93907

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

guest service agent jobs in watsonville, ca

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Office Agent

Front Desk Agent - Courtyard by Marriott, Santa Cruz

Guest Service Representative

Front Desk Agent

Reservations Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent, Full-time, Monterey Plaza Hotel & Spa

Guest Services Agent

Part-Time Guest Service Agent - Flexible Schedule

Front Desk Agent - Fairfield Inn & Suites, Santa Cruz

Front Desk Agent - Fairfield Inn & Suites, Santa Cruz

Hotel Front Desk Receptionist

Front Desk Agent

Front Desk Supervisor, Chaminade Resort & Spa

Day Guest Resort Agent (Full Time)

Front Desk Agent

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