Top 158 Customer advocate Jobs in Waukee, Ia

FT/ PT Entry Level Mental Health Professional
Optimae LifeServices —Adel, IA
- $15 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
7d
Entry Level Mental Health Professional
Optimae LifeServices —West Des Moines, IA
- $15 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
Quick Apply
Residential Sites Program Coordinator
Optimae LifeServices —Des Moines, IA
- Full-time
- Background check
- 18 years or older
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Entry Level Mental Health Professional - PT/FT - Community Services
Optimae LifeServices —Adel, IA
- $15 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Clinic Registration Specialist (Financial Advocate) - Outpatient Therapy-Waukee
UnityPoint Health —Waukee, IA
- Full-time
- Microsoft Outlook
- Customer service
- High school diploma or GED
- Paid holidays
- Disability insurance
5d
Client Advocate I
CVS Health —Des Moines, IA
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
6d
Client Support Desk Analyst
defi AUTO LLC —Des Moines, IA
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
13d
Legal Assistant - Case Coordinator
The Advocates —Des Moines, IA
- $20.50 - $21.50 an hour
- Full-time
- US work authorization
- In-person
- Communication skills
- Paid parental leave
- Health savings account
Quick Apply
Case Manager I
Primary Health Care Inc —Des Moines, IA
- $17.00 - $25.50 an hour
- Full-time
- Spanish
- Customer service
- Bachelor's degree
- Continuing education credits
- Health savings account
Quick Apply
Member Advocate (multiple openings)
ClaimDOC —West Des Moines, IA
- 8 hour shift
- Bilingual
- Computer literacy
- No experience needed
- Paid holidays
- Health insurance
Peer Support Specialist-Eyerly Ball
UnityPoint Health —Des Moines, IA
- Full-time
- Clean driving record
- Writing skills
- High school diploma or GED
- Paid holidays
- Disability insurance
14d
Customer Service Representative
Regal Plastic —Grimes, IA
- $18 - $20 an hour
- Full-time
- Bachelor of Science
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager
Gain Compliance —Des Moines, IA
- Mid-level
- Organizational skills
- Communication skills
Medical Case Manager I - The Project
Primary Health Care Inc —Des Moines, IA
- $17.00 - $27.98 an hour
- Full-time
- Spanish
- Customer service
- Bachelor's degree
- Continuing education credits
- Health savings account
Quick Apply
12d
Baker and Packager Associate
Sam's Club —Des Moines, IA
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Produce Associate
Sam's Club —Des Moines, IA
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Member Advocate
S&S Employment Partners —West Des Moines, IA
- $18 - $20 an hour
- Overtime
- Bilingual
- Computer literacy
- Windows
IT Support Technician - Level 1
Landus —Des Moines, IA
- Computer science
- Computer Science
- Bachelor of Science
Care Coordinator
The Community Supports Network —Urbandale, IA
- $44,000 - $50,000 a year
- On call
- RN License
- Mid-level
- Residential
Quick Apply
8h

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FT/ PT Entry Level Mental Health Professional

Optimae LifeServices -
Adel, IA

Quick Apply

Job Details

Part-time | Full-time
$15 an hour
7 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Medication safety and administration compliance
Employee relationship building
High school diploma or GED
Schedule management
Driver's License
Driving

Full Job Description

Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply!

Full or Part Time Community Mental Health Professional to support individuals with disabilities in residential site homes in the overall Dallas County area. Support includes activities of daily living, community involvement and activities, and mental health management. A great candidate would be a self-starter, motivated and goal oriented based on customer needs and supports. Individual must be organized and able to coordinate multiple individual schedules at once.

JOB SUMMARY

The Direct Support Professional (DSP) assists people living in the community as they move to achieve personal goals of their own choice. The Direct Support Professional supports individuals in the expansion of their abilities, empowering them to choose and be successful in valued roles within their living, learning, working, and social environments. The Direct Support Professional does this by offering a variety of individual and team supports. The position encourages community participation to promote community inclusion of people we serve.

EDUCATION & WORK EXPERIENCE

Must be 16 years or older. Employees under 18 years of age will not be scheduled during school hours or overnights when school is in session
High school diploma or GED preferred
Must have a valid drivers’ license, a safe driving record, and proof of adequate automobile insurance. Employees under 18 years of age shall not drive customers or company vehicles
Effective 7-1-22 DSP’s working with home-based habilitation customers are required to be 18 years or older AND have a high school diploma or GED

DUTIES AND RESPONSIBILITIES

Provide direct service to customers.
Consistent, reliable attendance and punctuality are essential for this position, as it provides for uninterrupted customer support and team collaboration.
Follow the service plan and use it as a guide to deliver services.
Support customers in achieving personal goals of their own choice.
Recognize and document goal progress and relevant personal interventions in an objective, clear, and brief manner.
Medication manager certification required when customer need exists.
Legal ability to drive (including obtaining insurance) and use of your personal vehicle may be an integral aspect of service delivery.
Support and develop social and learning environments where customers can interact and build relationships of their choosing.
Support customers with maintaining a living environment in compliance with lease.
Advocate for our customers while promoting role recovery/discovery to others.
Assist customer with setting up and attending healthcare appointments as scheduled and assigned.
Know the available local community resources and reinforce their use.
Understand and maintain privacy and demonstrate respect.
Address emergencies as they arise and use appropriate crisis intervention as needed.
Must take part in on-call phone support rotation.
May be cross trained to work in multiple site locations.
Promote the use of assistive technology devices as needed.
As needed, support our customers with their personal hygiene and health needs in a respectful and dignified manner; this may occasionally include cleaning up urine, feces, or vomit from people or property.
Be respectful and model professionalism when providing services and working with co-workers and community partners.
Demonstrate good role modeling for the customers we serve.
Be active in individual and team problem solving.
Promote teamwork and build morale. Act in a professional manner (respectful, tactful, and objective) without personal attacks on others.
Follow a customer’s schedule that meets customer wants and needs and meets team billable hour requirements.
May be required to help with coverage as needed. Schedule flexibility may be required. Customer needs, behaviors, and schedules change; this may include working evenings, weekends, and holidays.
Meet multiple demands simultaneously and efficiently with little supervision.
Consistently complete assigned tasks and all required paperwork within designated time frames, this includes, but is not limited to, contact notes, documentation, timecard entry, and expense forms.
Attend scheduled mandatory meetings.
Attend regular coaching sessions to develop skills and actively participate in annual evaluation.
Help facilitate fire and safety drills monthly and turn into designee.
Assist customer with financial documentation and receipt collection.
Review mail received with the customer and direct entitlement and other business mail to designee.
Ongoing assessment of customers. Communicate customer behaviors and incidents to designee as soon as possible.
Daily quality assurance regarding maintenance of vehicles, medication systems, and buildings.
Complete orientation and training as required, in a timely manner, based on accredited regulation and/or Iowa Statute.
Other duties as assigned.

Pay: $15.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer advocate jobs in waukee, ia

FT/ PT Entry Level Mental Health Professional

Entry Level Mental Health Professional

Residential Sites Program Coordinator

Entry Level Mental Health Professional - PT/FT - Community Services

Tier 1 Technical Support Representative (REMOTE IOWA)

Clinic Registration Specialist (Financial Advocate) - Outpatient Therapy-Waukee

Client Advocate I

Client Support Desk Analyst

Legal Assistant - Case Coordinator

Case Manager I

Member Advocate (multiple openings)

Peer Support Specialist-Eyerly Ball

Customer Service Representative

Customer Success Manager

Medical Case Manager I - The Project

Baker and Packager Associate

Produce Associate

Member Advocate

IT Support Technician - Level 1

Care Coordinator

I want to receive the latest job alert for customer advocate in waukee, ia

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