Top 45 It support Jobs in Waukee Ia

Power Generation Support Specialist
Ziegler CAT —Des Moines, IA
- $34.31 - $42.89 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Technical Support Specialist - Level 1
Continuum Advantage LLC —Waukee, IA
- $18.75 - $22.00 an hour
- Monday to Friday
- Computer literacy
- Office
- Windows
Quick Apply
Digital Support Analyst
SHAZAM —Des Moines, IA
- $20.80 - $29.80 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- US work authorization
- Paid parental leave
- Health savings account
IT Specialist
Dymin Systems —Urbandale, IA
- $70,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
14d
Technology Analyst
Iowa Primary Care Association —Des Moines, IA
- $72,000 - $80,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
Help Desk Specialist
Iowa Primary Care Association —Des Moines, IA
- $28 - $31 an hour
- Mid-level
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
15h
IT Help Desk Support Technician
3G Companies —Des Moines, IA
- Full-time
- Computer Science
- Construction site
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician - Level 1
Landus —Des Moines, IA
- Computer science
- Computer Science
- Bachelor of Science
Service Desk Technician
Shive-Hattery —Des Moines, IA
- Full-time
- Microsoft Outlook
- Mid-level
- US work authorization
- Profit sharing
- Paid parental leave
Service Desk Technician
Shive Hattery Group, Inc. —West Des Moines, IA
- Full-time
- Microsoft Outlook
- Mid-level
- US work authorization
- Profit sharing
- Paid parental leave
Quick Apply
Technical Service Specialist I
NCMIC Group Inc —Clive, IA
- Microsoft Outlook
- Office
- Windows
8d
Associate IT Support & Service Analyst
Ruan Transportation Management Systems —Des Moines, IA
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
14d
Help Desk Technician
Sterling Computers Corporation —Des Moines, IA
- Full-time
- Background check
- School experience
- Google Workspace
Quick Apply
14d
POS Support Specialist
Hy-Vee Inc —Grimes, IA
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
8d
End Point Specialist II
Aureon —West Des Moines, IA
- Research
- Mid-level
- Office
Quick Apply
13d
Customer Support Representative
viva —Johnston, IA
- $17 - $22 an hour
- 8 hour shift
- Research
- Residential
- Conflict management
- On-the-job training
9d
IT Engineer
Tier 3 Technology Solutions —Ankeny, IA
- Email
- Office
- Windows
- In-person
- Health savings account
- Health insurance
Quick Apply
Service Engineer
Dymin Systems —Urbandale, IA
- $70,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
IT Specialist
AccuraScience —Johnston, IA
- Computer Science
- Bachelor of Science
- Mid-level
Senior IT Support Analyst - Client Services
Casey's —Ankeny, IA
- $73,000 - $95,900 a year
- Computer science
- Azure
- Computer Science
14d

I want to receive the latest job alert for it support in waukee ia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Power Generation Support Specialist

Ziegler CAT -
Des Moines, IA

Apply Now

Job Details

Full-time
$34.31 - $42.89 an hour

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Bereavement leave
Life insurance

Qualifications

High school diploma or GED

Full Job Description

We are seeking an experienced Generator Technician who has a passion for engines, generators, switchgear, and industrial electrical systems — and is ready to step into a role that relies more on technical expertise than physical labor. As an Power Generation Support Specialist, you will use your Generator Technician troubleshooting knowledge to guide technicians, resolve escalated issues, support OEM communications and keep our customers’ equipment running with minimal downtime. This primarily desk-based role is ideal for someone who has spent years in the field as a Generator Technician mastering mechanical and electrical diagnostics and is now looking for a position that allows them to continue making a high impact contribution without the physical strain, long hours, or demanding travel of traditional field service work.

Responsibilities:

Answers initial customer calls from the technical support line and generate support tickets for the technical support staff maintaining work-flow in the ticketing database.
Resolves basic technical support requests from internal and external customers regarding Ziegler equipment.
Researches, evaluates, and solves more complicated issues through training from senior staff, and utilization of various OEM resources.
Works collaboratively on a team.
Develops product knowledge and resources on current and emerging products.
Assists Parts personnel (i.e.. helps locate hard-to-find parts when Parts Supervisors are unable to help).
Resolves daily customer support issues.
Works in a cooperative manner with team and superiors.

Qualifications:

High School Diploma or GED required
2-year technical or 4-year bachelors degree preferred
2+ years of technical, operational, or service expertise with industrial engines or electrical power generation systems (EPG)
Good computer skills with knowledge of MS PowerPoint, MS Excel and Word
Excellent communication skills - both verbal, phone and written
Customer service skills
Experience with CAT engines a plus
Personal attributes: Attention to Detail, Customer Focus, Learning Orientation, Planning and Organization, Problem Solving, Teamwork

Travel:

Able to travel up to 10% of time

IndO

Minimum Physical Requirements:

Standing, walking, using hands, talking, hearing
Working Conditions may be indoor and/or outdoor. Noise level may be moderate at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is

$34.31 to $42.89

Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:

Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Refine Your Search

it support jobs in waukee ia

Power Generation Support Specialist

Technical Support Specialist - Level 1

Digital Support Analyst

IT Specialist

Technology Analyst

Help Desk Specialist

IT Help Desk Support Technician

IT Support Technician - Level 1

Service Desk Technician

Service Desk Technician

Technical Service Specialist I

Associate IT Support & Service Analyst

Help Desk Technician

POS Support Specialist

End Point Specialist II

Customer Support Representative

IT Engineer

Service Engineer

IT Specialist

Senior IT Support Analyst - Client Services

I want to receive the latest job alert for it support in waukee ia

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected