Top 138 It support technician Jobs in Waukesha, Wi

Desktop Support Technician
E-Solutions IT Services Private Limited —Milwaukee, WI
- $25 an hour
- Rotating shift
- Background check
- Pass drug screening
- Mid-level
Quick Apply
IT Support Desk Engineer I
HEARTLAND BUSINESS SYSTEMS LLC —Pewaukee, WI
- Full-time
- Analysis skills
- Travel
- Conflict management
- On-the-job training
Quick Apply
Helpdesk Technician
CCA Technology —Waukesha, WI
- $45,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Scripting
- In-person
- Paid holidays
- Health insurance
Quick Apply
IT Help Desk Analyst 1
Walbec Group —Waukesha, WI
- Full-time
- Windows
- Associate's degree
- Entry level
- Profit sharing
- Paid parental leave
I.T. Help Desk Specialist I
Bank Five Nine —Oconomowoc, WI
- Full-time
- Office
- In-person
- Associate's degree
Quick Apply
4d
Service Support Specialist
Delta Medical Systems —Brookfield, WI
- $24 - $30 an hour
- Full-time
- Hybrid work
- Office
- Microsoft Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
11d
IT Helpdesk Specialist
MRA-The Management Association Inc —Waukesha, WI
- $25 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Geek Squad Agent (Retail Store)
Best Buy —Brookfield, WI
- $15.00 - $18.75 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
Technology Support Analyst (On-Site)
Foley & Lardner LLP —Milwaukee, WI
- $58,100 - $81,300 a year
- Full-time
- Mid-level
- High school diploma or GED
- Travel
IT Support Tech
Mister Car Wash —Milwaukee, WI
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8h
Customer Technical Specialist
Peraton —Franklin, WI
- $39,000 - $62,000 a year
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
8d
Senior Desktop Support Analyst
UW Credit Union —Wauwatosa, WI
- From $75,800 a year
- Full-time
- Office
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
6d
IT Consultant
2W Technologies, Inc. —Pewaukee, WI
- Full-time
- Azure
- Mid-level
- Office
Quick Apply
Technical Support Representative
VEHLO —Milwaukee, WI
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Software Engineer - Tech Support
KION Group AG —Wauwatosa, WI
- $65,000 - $105,000 a year
- Full-time
- Engineering
- Mid-level
- Databases
1d
Field Office Deskside Technician
DMI —Milwaukee, WI
- $60,000 - $72,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Disability insurance
- Health insurance
1d
IT Support Desk Technician II
HEARTLAND BUSINESS SYSTEMS LLC —Pewaukee, WI
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Conflict management
- On-the-job training
Quick Apply
IT User Support Specialist II
Milwaukee Bucks, LLC. —Milwaukee, WI
- $60,000 - $62,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Support Technician
Fox Corporation —Milwaukee, WI
- $67,000 - $90,000 a year
- Weekends as needed
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
3rd Shift - Support Specialist Entry Level
Integrated Systems Corp. —Mequon, WI
- $45,000 - $55,000 a year
- Overnight shift
- Computer science
- Computer Science
- Windows
- Profit sharing
- Health insurance
Quick Apply

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Desktop Support Technician

E-Solutions IT Services Private Limited -
Milwaukee, WI

Quick Apply

Job Details

Contract
$25 an hour

Qualifications

Customer communication
Project coordination
Computer hardware
Network support
Desktop administration
Mobile devices

Full Job Description

Job Overview

We are seeking a dedicated and technically skilled Desktop Support Technician to join our IT support team. In this role, you will be responsible for providing comprehensive technical assistance to end-users, ensuring the seamless operation of desktop hardware, software, and network systems. The ideal candidate will possess strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving technical issues. This position offers an opportunity to contribute significantly to maintaining our organization's IT infrastructure and supporting user productivity across diverse environments.

Duties

Manage the reporting of SLAs, Adherence of SLA and contract
Manage shift and shift planning including on call roster
Manage Resource productivity
Enable the team with training and development
Ensure security compliance
Ensure sufficient inventory level is managed across locations
Ensure all service request and incidents are resolved before agreed service levels
Plan and execute any move request or project work
Lead the team by providing technical and process assistance to below activities
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes and health checks
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to end users by visiting their desk location
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as
Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis

Desired Qualifications:

Experience with various desktop systems, operating systems, and diverse technical environments.
Excellent customer service orientation and verbal communication skills.
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
Ability to install software for and troubleshoot a wide range of applications.
Analytical thinking and problem-solving ability.
CompTIA A+ certification or equivalent certification
Flexible for travelling to remote sites or cluster
Should be able to lift weight up to 30lbs at waist level
Should have own transportation and comfortable for Vaccination/ Drug Test.

Shift Timings: Normal Business hours

OTH1

Pay: $25.00 per hour

Experience:

technical in providing quality services : 4 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support technician jobs in waukesha, wi

Desktop Support Technician

IT Support Desk Engineer I

Helpdesk Technician

IT Help Desk Analyst 1

I.T. Help Desk Specialist I

Service Support Specialist

IT Helpdesk Specialist

Geek Squad Agent (Retail Store)

Technology Support Analyst (On-Site)

IT Support Tech

Customer Technical Specialist

Senior Desktop Support Analyst

IT Consultant

Technical Support Representative

Software Engineer - Tech Support

Field Office Deskside Technician

IT Support Desk Technician II

IT User Support Specialist II

IT Support Technician

3rd Shift - Support Specialist Entry Level

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