Top 1029 Support specialist Jobs in Waukesha, Wi

Service Support Specialist
Delta Medical Systems —Brookfield, WI
- $24 - $30 an hour
- Full-time
- Hybrid work
- Office
- Microsoft Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
4d
Sr. Industrial Technical Support Specialist
Generac Power Systems —Sussex, WI
- $30 - $38 an hour
- Overtime
- Spanish
- 3 years
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Professional
Goodin Company —Cudahy, WI
- $60,000 - $80,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Licensed Professional Counselor (LPC, LMFT, LCSW)
LifeStance Health —Waukesha, WI
- $82,000 - $109,000 a year
- Choose your own hours
- Hybrid work
- LMFT
- Psychiatry
- Licensed Clinical Social Worker
- Paid parental leave
- Health insurance
Quick Apply
Webstore Specialist
Triple Crown Products —Mukwonago, WI
- $18 - $19 an hour
- Full-time
- Microsoft Excel
- Office
- US work authorization
- Paid parental leave
- Health insurance
Quick Apply
4d
Expert/Senior Expert, Supply Chain Engineering - Germantown, WI or Princeton, NJ
dsm-firmenich —Germantown, WI
- Online Application
- Mid-level
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Sourcing Contract Specialist
INNIO —Waukesha, WI
- Hybrid work
- Oracle
- 5 years
- Mid-level
Quick Apply
Licensed Professional Counselor (LPC, LMFT, LCSW)
LifeStance Health —Glendale, WI
- $82,000 - $109,000 a year
- Choose your own hours
- Hybrid work
- LMFT
- Psychiatry
- Licensed Clinical Social Worker
- Paid parental leave
- Health insurance
Quick Apply
Clinical Care Specialist (RN, LPN, MA)
Serenity Health Care Center —Waukesha, WI
- Full-time
- Private practice
- Nursing
- Vital signs
- Health insurance
- Paid time off
Quick Apply
Licensed Professional Counselor
Headway —Milwaukee, WI
- Up to $119 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Professional Counselor
Headway —Wisconsin
- Up to $119 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Insurance Sales Specialist
FX Insurance Agency LLC —Milwaukee, WI
- $36,000 - $60,000 a year
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
8h
Graphic Designer & Social Media Content Specialist
Fromm Family Foods —Mequon, WI
- Weekends as needed
- Marketing
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Estimating & Sales Operations Specialist
Wrought Washer Mfg., Inc. —Milwaukee, WI
- From $70,000 a year
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Installation Field Specialist
Pella Windows & Doors of Wisconsin —Brookfield, WI
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Construction site
- Customer service
- Paid training
- Health insurance
Quick Apply
Site Acquisition Specialist
Ledcor —Milwaukee, WI
- Full-time
- Microsoft Word
- Microsoft Excel
- Construction site
Technical Service Support Specialist III
Wacker Neuson —Menomonee Falls, WI
- Full-time
- Word processing
- Computer literacy
- Public speaking
Field Clinical Specialist, Milwaukee, TMTT
Edwards Lifesciences —Milwaukee, WI
- Full-time
- Clean driving record
- Up to 50% travel
- Driver's License
Chiropractic Reception Specialist (Part time 25-30 hours/week)
Balance Chiropractic Center —Mequon, WI
- From $18 an hour
- Part-time
- Background check
- High school diploma or GED
- Data entry
- Paid time off
- Opportunities for advancement
Quick Apply
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
Sherwin-Williams —Waukesha, WI
- From $19.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED

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Service Support Specialist

Delta Medical Systems -
Brookfield, WI

Quick Apply

Job Details

Full-time
$24 - $30 an hour
4 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Family leave
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Service Support Specialist (AKA: The Chaos Whisperer)

Got a calm voice, fast fingers, and the rare gift of keeping "technical hiccups" from becoming full-blown mayhem? Excellent. We’re looking for a Service Support Specialist who thrives when the phone rings, the clock is ticking, and someone, somewhere, needs an answer yesterday. You’ll be the first friendly (and impressively organized) human our customers reach when important medical imaging equipment decides to have a tantrum.

Your Superpowers?

The Translator: Turning a panicked "It’s broken!" into a detailed, professional service ticket.
The Gatekeeper: Knowing the difference between a routine fix and a "drop everything" emergency.
The Abyss-Watcher: Tracking every issue from start to finish so nothing disappears into the void.

This role is equal parts problem‑solver, professional note‑taker, case manager, and behind‑the‑scenes hero. You’ll juggle calls, texts, systems, and live vendor handoffs like it’s no big deal ...while staying calm, polite, and unflappable. Bonus points if healthcare, medical devices, or service coordination already sound familiar.

Delta Medical Systems, a Siemens Healthineers Advanced Partner, has been delivering innovative medical imaging solutions for over 45 years. We have just over 100 employees in 13 states. We work hard and expect excellence but find plenty of time for laughter and camaraderie. This position will train in the office but could switch to partial remote after that. Learn more about working at Delta: https://www.deltamedicalsystems.com/join-our-team/

Primary Responsibilities

Receive and respond to inbound service requests via phone, text, and email.
Follow established intake scripts to gather accurate and complete service information.
Accurately document all service interactions in Microsoft CE (Dynamics 365 CRM).
Initiate outbound calls to appropriate service vendors and facilitate live, warm handoffs while the end user remains on the line.
Confirm vendor case creation, response commitments, and next steps.
Identify critical system downtime events and escalate per established procedures.
Notify customer leadership and internal management of prolonged or high-impact outages.
Track service activity through resolution and confirm proper case closure.
Maintain compliance with documentation, quality, and communication standards.
Support Delta Medical Systems' quality policy through compliance with quality management system documentation
Perform other duties as assigned by direct supervisor.

Qualifications

High school diploma or equivalent required. Associated degree preferred.
Minimum of two (2) years of experience in customer service, call center operations, service dispatch, or technical support.
Strong verbal and written communication skills.
Demonstrated ability to follow scripts and procedures while maintaining a professional customer experience.
High attention to detail with strong documentation accuracy.
Ability to manage multiple systems and live calls simultaneously.
Experience with Microsoft CE / Dynamics 365 CRM preferred.
Experience in healthcare, medical devices, or medical imaging environments preferred.
Prior experience coordinating third-party vendors or field service teams preferred.
Familiarity with downtime escalation procedures and service-level agreements (SLAs) preferred.

Benefits

401(k) retirement plan with company match
Excellent vacation policy, including paid family leave, and paid holidays
Comprehensive and affordable insurance package including medical, dental, vision
Company paid: short-term disability, long-term disability, and life insurance/AD&D
Corporate based tech support
Education assistance

Location: Hybrid in Brookfield, WI

Type: Full-time

Pay: $24.00-$30.00 per hour

Hours: 8am-5pm CST

Physical Demands

Prolonged periods of sitting while working at a computer and telephone
Frequent use of hands and fingers for typing, data entry, and operating a keyboard, mouse, and phone headset
Repetitive motions involving hands, wrists, and fingers
Ability to view a computer screen for extended periods of time
Ability to hear and speak clearly to communicate with customers via telephone or virtual platforms
Ability to focus and remain attentive in a fast‑paced, call‑driven environment
Occasional standing, stretching, or movement as needed during the workday
Ability to maintain reliable attendance and work scheduled hours, including peak call periods

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Work From Home Equipment

Maintain a designated home workspace suitable for prolonged computer and phone use
Use standard office equipment, including a computer, keyboard, mouse, monitor, and headset
Maintain a quiet environment sufficient for customer conversations

Quick Apply

Refine Your Search

support specialist jobs in waukesha, wi

Service Support Specialist

Sr. Industrial Technical Support Specialist

Outside Sales Professional

Licensed Professional Counselor (LPC, LMFT, LCSW)

Webstore Specialist

Expert/Senior Expert, Supply Chain Engineering - Germantown, WI or Princeton, NJ

Sourcing Contract Specialist

Licensed Professional Counselor (LPC, LMFT, LCSW)

Clinical Care Specialist (RN, LPN, MA)

Licensed Professional Counselor

Licensed Professional Counselor

Insurance Sales Specialist

Graphic Designer & Social Media Content Specialist

Estimating & Sales Operations Specialist

Installation Field Specialist

Site Acquisition Specialist

Technical Service Support Specialist III

Field Clinical Specialist, Milwaukee, TMTT

Chiropractic Reception Specialist (Part time 25-30 hours/week)

Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

I want to receive the latest job alert for support specialist in waukesha, wi

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