Top 211 Customer support representative Jobs in Waukesha Wi

Patient Service Representative (PSR) - Patient Access
Advocate Aurora Health —West Allis, WI
- $19.80 - $29.70 an hour
- Part-time
- Anatomy knowledge
- Ability to walk for extended periods
- HIPAA
AT&T Customer Support Representative
Milwaukee Sales —Wauwatosa, WI
- $50,000 - $60,000 a year
- Full-time
- Background check
- High school diploma or GED
- In-person
- Opportunities for advancement
Quick Apply
1d
Assistant Store Manager
Community Choice Financial Family of Brands —West Allis, WI
- $16.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
2d
Production Planner/Customer Service Representative
Accurate Fabrication —Hartford, WI
- From $70,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- ERP systems
- Health savings account
- Health insurance
Quick Apply
Application Engineer
AA Anderson & CO INC —Brookfield, WI
- Full-time
- Mid-level
- Continuous improvement
- Civil Engineering
Quick Apply
Service Advisor
RUSS DARROW GROUP —Waukesha, WI
- Full-time
- Sales
- Dealership
- No experience needed
- Health savings account
- Health insurance
Quick Apply
Director of Revenue Cycle
Outreach Community Health Centers —Milwaukee, WI
- Management
- Writing skills
- Bachelor's degree
- Dental insurance
- Employee discount
Quick Apply
Customer Service Representative
Fromm Family Foods —Mequon, WI
- $17 - $20 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Conflict management
- Paid training
- Health insurance
Quick Apply
3d
Route Service Representative - UniFirst
UniFirst —Menomonee Falls, WI
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
8d
Customer Service Representative
Dent Clinic Inc. —Brookfield, WI
- $17 - $22 an hour
- Part-time
- In-person
- Entry level
Quick Apply
1d
DMV Customer Service Representative - Milwaukee Southwest
State of Wisconsin - Transportation —Greendale, WI
- From $22.76 an hour
- Online Application
- Office
- Driver's License
- Criminal background check
- Wellness program
- Paid holidays
6d
Customer Service Representative - Patient Registration
R1 RCM, Inc. —Brookfield, WI
- $16.61 - $22.95 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Customer Service Representative
Bluemound Animal Hospital —Brookfield, WI
- $16 - $18 an hour
- Full-time
- Clinic
- Continuous improvement
- In-person
Quick Apply
Customer Service Representative (Multi Branch Support)
Security Finance —Waukesha, WI
- Full-time
- Office
- Marketing
- Entry level
- Profit sharing
- Paid training
Quick Apply
Client Service Representative
VCA Animal Hospitals —Waukesha, WI
- Full-time
- Communication skills
- Entry level
- Paid parental leave
- Disability insurance
Customer Support Representative
Evans Transportation Services, LLC —Delafield, WI
- $40,000 - $42,000 a year
- Microsoft Outlook
- English
- Office
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Molly Maid —Pewaukee, WI
- $15 - $22 an hour
- Full-time
- Background check
- Spanish
- Sales
- Paid training
- Paid time off
Quick Apply
Customer Service Representative
Premium Waters —New Berlin, WI
- Full-time
- Background check
- Customer service
- Pass drug screening
- Wellness program
- Paid parental leave
Quick Apply
6d
Customer Service Representative
bayco —Pewaukee, WI
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
9d
Customer Service Representative
KENNICOTT BROTHERS CO —Milwaukee, WI
- $20 - $22 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid time off
- Employee stock ownership plan
Quick Apply

I want to receive the latest job alert for customer support representative in waukesha wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near waukesha wi

Customer Service Representative jobs in Milwaukee, WI

Customer Service Representative jobs in Waukesha, WI

Customer Service Representative jobs in Brookfield, WI

Revenue Cycle Specialist jobs in Milwaukee, WI

Application Developer jobs in Brookfield, WI

Service Advisor jobs in Waukesha, WI

Customer Service Representative jobs in Hartford, WI

Customer Service Representative jobs in Mequon, WI

Customer Service Representative jobs in New Berlin, WI

Patient Services Representative jobs in Milwaukee, WI

Customer Service Representative jobs in Edison, NJ

Customer Service Representative jobs in Kansas City, MO

Customer Service Representative jobs in Port Saint Lucie, FL

Customer Service Representative Remote jobs in Raleigh, NC

Customer Service Representative jobs in Norfolk, VA

Customer Service Representative jobs in Greeley, CO

Work From Home Customer Service No Experience jobs in Florida

Customer Service Representative jobs in Albuquerque, NM

Cabin Service jobs in Los Angeles International Airport, CA

Customer Service Representative jobs in Murray, KY

Patient Service Representative (PSR) - Patient Access

Advocate Aurora Health -
West Allis, WI

Apply Now

Job Details

Part-time
$19.80 - $29.70 an hour

Qualifications

Health insurance authorizations
Anatomy knowledge
Medicare
Electronic health records (EHR) management
Phone communication
HIPAA
High school diploma or GED
Medicaid health insurance
CMS regulatory compliance
Math
Insurance regulation
Medicare regulations
Centers for Medicare and Medicaid Services (CMS)
Health information regulatory compliance
Data interpretation
Emergency Medical Treatment and Labor Act (EMTALA)
Medicaid regulations
Medicaid
Health insurance referral requirements
Clerical experience
Productivity software
Clinical confidentiality policies
Medical terminology
Technical Proficiency
Client interaction via phone calls

Full Job Description

Major Responsibilities:

Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process.
Completes the registration process on walk-in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred.
Verifies insurance benefits, obtains/calculates patient responsibility and request payment. Communicates to patient the organization expectation of payment at time of service.
Identifies patients in need of financial assistance and refers patients to Financial Advocate when necessary. Collaborates with Financial Advocate to coordinate patient’s financial resources and responsibilities including requesting patient to sign a Financial Obligation Form (FOF) or Advanced Beneficiary Notice (ABN) as needed.
Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. Performs visit closure, including checking out patients, collecting additional patient responsibility (when applicable) and providing patient with appropriate documents.
Schedules patient visits using guidelines established within scheduling system.
Assists with new caregiver onboarding.
Works assigned EPIC work queues, following the department’s work flow process.
Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information. Proactively communicates issues involving customer service and process improvement opportunities to management.
Maintains knowledge of and reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans.

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

High School Graduate.

Experience Required:

Typically requires 1 year of experience in customer service or clerical/office experience, including answering phones and assisting customers.

Knowledge, Skills & Abilities Required:

Demonstrated ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available.
Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements.
Mathematical aptitude, effective communication skills and critical thinking skills.
Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral/pre-certification/authorization processes.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to speak effectively to customers or employees of organization, maintaining a pleasant, professional demeanor.
Ability to handle sensitive and confidential information according to internal policies.
Ability to problem solve in a high profile and high stress area, working independently to set and meet deadlines and prioritize work.
Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, Microsoft Office, Internet Explorer and phone technology.

Physical Requirements and Working Conditions:

Must be able to sit, stand, walk, lift, carry, squat, and bend frequently as well as twist, rotate, and kneel occasionally throughout the workday.
Frequently lifts up to 10 lbs. and occasionally lifts between 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts.
Must be able to push/pull up to 50 lbs. with assistance.
Must have functional speech and hearing.
Must be able to use hands with fine motor skills for keyboard data entry.
Exposed to a normal office environment.
Operates all equipment necessary to perform the job.
Must be able to work a flexible schedule to support the needs of the department.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Apply Now

Refine Your Search

customer support representative jobs in waukesha wi

Patient Service Representative (PSR) - Patient Access

AT&T Customer Support Representative

Assistant Store Manager

Production Planner/Customer Service Representative

Application Engineer

Service Advisor

Director of Revenue Cycle

Customer Service Representative

Route Service Representative - UniFirst

Customer Service Representative

DMV Customer Service Representative - Milwaukee Southwest

Customer Service Representative - Patient Registration

Customer Service Representative

Customer Service Representative (Multi Branch Support)

Client Service Representative

Customer Support Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

I want to receive the latest job alert for customer support representative in waukesha wi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected