Customer Experience Excellence Lead
Pentair —Brookfield, WI
- $95,500 - $177,300 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
Quick Apply
SAP FI/AR Lead
Dynamic Interactive Business Systems —Milwaukee, WI
- Call employer
- Senior level
Accenture Edge - SAP Organizational Change Management (OCM) Lead
Accenture —Milwaukee, WI
- $87,400 - $266,300 a year
- Full-time
- Hybrid work
- 6 years
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance
Team Lead SAP Project Implementation - PTP
Generac Power Systems Inc —Waukesha, WI
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Free parking
- Health insurance
Quick Apply
Lead IT Business Analyst
Eaton —Menomonee Falls, WI
- $97,000 - $143,000 a year
- Hybrid work
- Background check
- DevOps
- Mid-level
- Retirement plan
Lead SIOP Analyst
Eaton —South Milwaukee, WI
- $97,000 - $143,000 a year
- Microsoft Word
- Background check
- Microsoft Access
- Retirement plan
10d
Lead Tech Support Specialist
Fathom Mfg —Hartland, WI
- $80,000 - $100,000 a year
- Full-time
- Computer science
- Oracle
- Computer Science
Quick Apply
Accenture Edge - SAP Production Planning (PP) Lead
Accenture —Milwaukee, WI
- $87,400 - $266,300 a year
- Full-time
- Hybrid work
- 6 years
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance
Accenture Edge - SAP PTP w/ Ariba Lead
Accenture —Milwaukee, WI
- $87,400 - $266,300 a year
- Full-time
- 6 years
- System design
- US work authorization
- Paid holidays
- Disability insurance
SAP Master Data Governance (MDG) Lead
Accenture —Milwaukee, WI
- $87,400 - $266,300 a year
- Full-time
- 6 years
- US work authorization
- Military encouraged
- Paid holidays
- Disability insurance
Lead Business Analyst
Ultimus Fund Solutions —Milwaukee, WI
- Full-time
- Remote
- 7 years
- Microsoft Excel
- Computer Science
Quick Apply
12d
Cycle Count Team Lead - 1st Shift (Supply Chain)
Eaton —Waukesha, WI
- $26.25 an hour
- Overtime
- Background check
- Oracle
- Writing skills
- Paid parental leave
- Paid holidays
9d
Lead DI Security and Compliance Analyst
Rockwell Automation —Milwaukee, WI
- Full-time
- Hybrid work
- Azure
- Oracle
- CPA
- Health insurance
- Dental insurance
SAP Edge - AI Lead
Accenture —Milwaukee, WI
- $150,900 - $434,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Lead Operator - Fermentation - Nights
Novonesis —West Allis, WI
- $28 - $32 an hour
- 12 hour shift
- Computer literacy
- Sanitation
- Mid-level
- Health savings account
- Health insurance
9d
Accenture Edge - SAP Delivery Lead
Accenture —Milwaukee, WI
- $122,700 - $302,400 a year
- Full-time
- Hybrid work
- US work authorization
- Military encouraged
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Warehouse Lead
IEWC —Sussex, WI
- Overtime
- Microsoft Excel
- Microsoft Access
- Mid-level
- Health savings account
- Health insurance
Quick Apply
10d
2nd Shift Inventory Lead
ID Logistics —Germantown, WI
- $24.50 an hour
- Monday to Friday
- Basic math
- Research
- Mid-level
- Health insurance
- Dental insurance
4d
Material Handler Team Lead - 2nd Shift
Generac —Richfield, WI
- From $25.85 an hour
- Weekends as needed
- Oracle
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
10d
SAP Edge - Offering Lead
Accenture —Milwaukee, WI
- $122,700 - $338,300 a year
- Full-time
- Hybrid work
- US work authorization
- Military encouraged
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance

I want to receive the latest job alert for sap lead in waukesha wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sap lead jobs near waukesha wi

Customer Experience Excellence Lead

Pentair -
Brookfield, WI

Quick Apply

Job Details

Full-time
$95,500 - $177,300 a year

Benefits

Caregiver leave
Employee stock purchase plan
Disability insurance
Health insurance
Tuition reimbursement
Paid time off
Parental leave
Life insurance

Qualifications

Stakeholder management

Full Job Description

Job Description:

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.

We have an opportunity for a Customer Experience Excellence Lead to join our Bishop Woods, WI team. You will drive execution of our Customer Experience roadmap across Water Quality Management. This individual will partner closely with Customer Experience leadership and key stakeholders to implement transformational initiatives that improve customer service performance, enhance technology adoption, standardize ways of working, and strengthen customer outcomes. The successful candidate will combine customer service expertise with strong execution skills and a passion for continuous improvement. As a key member of the Customer Experience organization, this individual will lead the execution of initiatives spanning customer service processes, reporting and analytics, systems adoption, knowledge management, training, and operational excellence. The role requires a highly collaborative leader who is comfortable working across functions and rolling up their sleeves to deliver meaningful change.

You will:

Lead execution of the Water Quality Management Customer Experience transformation roadmap across four areas of the business.
Drive implementation of customer service process improvements that increase efficiency, consistency, and customer satisfaction.
Lead process mapping, workflow redesign, and documentation efforts across key customer-facing processes.
Develop and implement SOPs, training materials, knowledge management resources, and operational standards.
Build KPI dashboards, reporting tools, and performance management routines that drive visibility and accountability.
Support adoption and optimization of Salesforce, SAP S/4 Hana, Power BI, and other customer service technologies.
Own the creation and population of performance KPIs that provide actionable insights to inform operational focus and strategic direction.
Establish sustainable operating disciplines that improve execution, transparency, and customer outcomes.
Lead cross-functional initiatives and influence stakeholders without direct reporting authority to achieve business objectives.

Key Qualifications:

Bachelor's degree is preferred or equivalent combination of education and experience.
5+ years of experience in customer service operations, customer experience, operational excellence, business transformation, continuous improvement, or related fields.
Demonstrated experience leading customer service or customer experience transformation initiatives.
Strong working knowledge of Salesforce and customer service technologies.
Proven ability to drive results through cross-functional collaboration in a matrixed environment.
Strong analytical, process improvement, problem-solving, and execution skills.
Demonstrated experience personally designing, building, and implementing customer service improvements, not simply managing projects—including processes, SOPs, reporting solutions, system enhancements, training programs, knowledge management tools, or operational workflows that delivered measurable business results.
Ability to balance strategic thinking with hands-on execution.
Experience driving customer service transformation.
SAP experience, preferred S/4 Hana.
Experience developing KPI dashboards, scorecards, and reporting frameworks.
Experience creating SOPs, knowledge management tools, training programs, and operational standards.
Strong change management and stakeholder influence skills.
Ability to identify opportunities, remove barriers, and deliver sustainable improvements.
A hands-on leader with a strong bias for action, intellectual curiosity, and passion for improving customer experience.

Compensation:

For this full-time position working at this location, the anticipated annualized base pay range will be from $95500 - $177300 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as, annual incentive bonus.

Benefits:

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.

Quick Apply

Refine Your Search

sap lead jobs in waukesha wi

Customer Experience Excellence Lead

SAP FI/AR Lead

Accenture Edge - SAP Organizational Change Management (OCM) Lead

Team Lead SAP Project Implementation - PTP

Lead IT Business Analyst

Lead SIOP Analyst

Lead Tech Support Specialist

Accenture Edge - SAP Production Planning (PP) Lead

Accenture Edge - SAP PTP w/ Ariba Lead

SAP Master Data Governance (MDG) Lead

Lead Business Analyst

Cycle Count Team Lead - 1st Shift (Supply Chain)

Lead DI Security and Compliance Analyst

SAP Edge - AI Lead

Lead Operator - Fermentation - Nights

Accenture Edge - SAP Delivery Lead

Warehouse Lead

2nd Shift Inventory Lead

Material Handler Team Lead - 2nd Shift

SAP Edge - Offering Lead

I want to receive the latest job alert for sap lead in waukesha wi

Related Searches

Explore jobs in more locations

Job Description:

Equal Opportunity Employer

Job Seeker Tools

Employer Tools

Browse

Stay Connected