Top 4 Entry level technical support Jobs in Wausau, Wi

Geek Squad Agent (Retail Store)
Best Buy —Wausau, WI
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
IT Support & Operations Coordinator
Weinbrenner Shoe Co Inc —Merrill, WI
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
9h
Customer Service Representative
Marathon Electric, LLC —Wausau, WI
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
Quick Apply
1d

Other jobs to consider

Find your next job by exploring related positions.

IT Support Technician
Lands' End —Stevens Point, WI
0–2 years of help desk, technical support, or desk-side support experience. Provide friendly first-level support for common technical issues such as password…
$21.20 an hour
7d
Tractor/Trailer Technician
Bison Transport USA —Amherst, WI
Hold a valid Driver's License. May work above shoulder level with power and /or hand tools weighing 15 pounds or less and in confined spaces.
From $26 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Information Technology Apprentice
State of Ohio - Developmental Disabilities - Central Office —Columbus, OH
1 course or 2 months experience in Information Systems/Information Technology, or a related field including but not limited to: Software Engineering/Development…
$24.88 an hour
1d

Show more jobs in cities nearby

I want to receive the latest job alert for entry level technical support in wausau, wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

entry level technical support jobs near wausau, wi

Customer Service Representative jobs in Wausau, WI

It Operations Manager jobs in Rochester, NY

It Operations Manager jobs in Richmond, VA

It Operations Manager jobs in Baltimore, MD

It Operations Manager jobs in San Antonio, TX

Revenue Operations Analyst jobs in Remote

Sports Operations jobs in Minnesota

Director Of Operations In Health Care jobs in New Jersey

Gat Airline Ground Support jobs in Atlanta, GA

Technical Support Specialist jobs in Alabama

Technical Support Specialist jobs in Chicago, IL

Hr Specialist jobs in Atlanta, GA

Technical Support Specialist jobs in Abilene, TX

Chat Support jobs in Tacoma, WA

Technical Support Specialist jobs in Thornton, CO

Customer Service Representative jobs in Virginia

Customer Service Representative jobs in Minnesota

Customer Service Representative jobs in San Juan, PR

Customer Service Representative jobs in Dayton, OH

Remote Customer Service jobs in Nashua, NH

Geek Squad Agent (Retail Store)

Best Buy -
Wausau, WI

Apply Now

Job Details

Part-time | Full-time
$15.00 - $17.88 an hour

Benefits

Paid time off
Employee discount

Qualifications

Customer follow-ups
Non-technical user support
Retail customer service procedures
Retail store experience
Client services experience within retail industry
Technical customer support solution
Entry level
Under 1 year

Full Job Description

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.

What you’ll do

Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents

Basic qualifications

3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends

Preferred qualifications

Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

Competitive pay
Great employee discount
Financial savings and retirement resources
Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Part time

Apply Now

Refine Your Search

entry level technical support jobs in wausau, wi

Geek Squad Agent (Retail Store)

IT Support & Operations Coordinator

Customer Service Representative

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for entry level technical support in wausau, wi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected