Customer Quality Engineer
AROW Global Corporation —Mosinee, WI
- Full-time
- Word processing
- ERP systems
- Mid-level
Quick Apply
General Production Assembly - 1st Shift
AROW Global Corporation —Mosinee, WI
- $18.50 - $20.00 an hour
- 8 hour shift
- Ability to walk for extended periods
- Basic math
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
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Production Scheduler
AROW Global Corporation —Mosinee, WI
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Transportation Security Officer
US Transportation Security Administration —Mosinee, WI
- $46,105 - $56,844 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays
Utility Entry I
Graphic Packaging International, Inc. —Wausau, WI
- From $23.75 an hour
- 12 hour shift
- English
- Ability to lift 50 pounds
- Mechanical knowledge
- Free parking
3d
Buyer I
AROW Global Corporation —Mosinee, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
Production Planner
AROW Global Corporation —Mosinee, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Safety Specialists - Full-time 30 hrs per week
Country Fresh Meats —Weston, WI
- $24 - $30 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Automotive Service Advisor
LeadCar Toyota Wausau —Wausau, WI
- Full-time
- Sales
- Dealership
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
11d
Customer Service Representative
AROW Global Corporation —Mosinee, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Project Manager
American Engineering Testing Inc —Schofield, WI
- $68,000 - $82,000 a year
- Full-time
- Civil engineering
- Microsoft Excel
- Construction site
- Health insurance
- Paid time off
Quick Apply
8d
Part-Time Dealer Trade Driver
LeadCar Toyota Wausau —Wausau, WI
- $12 an hour
- Part-time
- Dealership
- Driver's License
- Entry level
Quick Apply
Registered Nurse
Gentiva —Wausau, WI
- Call employer
- CPR Certification
- Nursing
- Medication administration
Quick Apply
Sales Representative - Material Handling & Office Systems
FSS Business Systems —Wausau, WI
- Mid-level
- Business development
- Organizational skills
Seasonal Assistant District Manager
Jackson Hewitt - FGJ —Wausau, WI
- $45,000 - $47,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Recruiting
- Health savings account
- Health insurance
Quick Apply
Hospice RN Executive Director I
Gentiva —Wausau, WI
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
Value Stream Manager
AROW Global Corporation —Mosinee, WI
- Full-time
- 5 years
- Engineering
- Team management
Quick Apply
1st Shift! Production Supervisor
AROW Global Corporation —Mosinee, WI
- Full-time
- Computer literacy
- ERP systems
- Mid-level
Quick Apply
Deli Department Manager
Hometown Grocers, Inc. —Merrill, WI
- Weekends as needed
- Computer literacy
- Merchandising
- Mid-level
- On-the-job training
Production Supervisor 2nd Shift
AROW Global Corporation —Mosinee, WI
- Full-time
- Computer literacy
- ERP systems
- Mid-level
Quick Apply

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human resources representative jobs near wausau, wi

Customer Quality Engineer

AROW Global Corporation -
Mosinee, WI

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Defect resolution root cause analysis
Word processing
ERP systems
Dimensional measurements
Parts drawings
Measuring instruments
Productivity software
Failure analysis

Full Job Description

Customer Quality Technical Support (Engineer)

Summary:

Reporting to the Quality and Field Service Manager, the Customer Quality Technical Support position interfaces directly with external customers to provide technical support, while working internally to correct quality issues. Good communication skill and technical knowledge are the foundation of this position.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Maintain positive and professional relationships with customer contacts.
Work closely with customers and production department to create, facilitate, and resolve quality issues using the corrective action process. This will include coordination of on-site repairs with field service contractors.
Reference technical requirements, quality standards, engineering drawings, work instructions and service procedures.
Facilitate customer-requested production part approval process (PPAP) or change request with the organization and send back to the customer.
Record, analyze, facilitate containment and respond to non-conformance reports and corrective action request from customers.
Establish and implement quality procedures and specifications, work instructions, testing procedures, and standards for fabrication, assembly, and finished product created by customer dissatisfaction.
Manage the product warranty process with customers and the internal warranty management policy.
Compile, analyze and positively affect quality performance data and customer scorecards for effectiveness of the quality system.
Develop process control procedures to ensure finished products meet all quality and customer specifications and requirements.
Manage customer RMA’s, credits and debits along with communication to the finance team.
Provide technical assistance to other departments along with customers. This may include occasional visits to customers.
As part of the AROW Global team you will need to understand the AROW Business System policy and objectives and how you affect conformance to them.

Qualifications:

Associate degree and/or 3-5 years of experience directly related to quality or customer service.
Superior understanding of quality systems and processes.
Understanding of root cause analysis and problem-solving methodology.
Strong communication and analytical skills.
Willingness to travel intermittently and possibly on short notice.
Ability to work effectively in a fast-paced environment.
Understanding of measuring instruments.
Knowledge of Bill of Materials structure and ability to read engineering prints.
Experience using an Enterprise Resource Planning (ERP) system; knowledge of IFS is preferred.
Working knowledge of Microsoft Office programs.
Experience in manufacturing environment preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or touch objects, tools, or controls. The employee is frequently required to sit. The employee is occasionally required to stand, walk, talk, or hear.

AROW is an Equal Opportunity and Human Rights Employer and complies with Federal and State/Provincial regulations at all U.S. and Canadian locations.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

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Refine Your Search

human resources representative jobs in wausau, wi

Customer Quality Engineer

General Production Assembly - 1st Shift

Production Scheduler

Transportation Security Officer

Utility Entry I

Buyer I

Production Planner

Safety Specialists - Full-time 30 hrs per week

Automotive Service Advisor

Customer Service Representative

Project Manager

Part-Time Dealer Trade Driver

Registered Nurse

Sales Representative - Material Handling & Office Systems

Seasonal Assistant District Manager

Hospice RN Executive Director I

Value Stream Manager

1st Shift! Production Supervisor

Deli Department Manager

Production Supervisor 2nd Shift

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Customer Quality Technical Support (Engineer)

Summary:

Essential Duties and Responsibilities:

Qualifications:

Physical Demands:

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