Top 59 Customer advocate Jobs in Wausau Wi

Customer Service Representative
Marathon Electric, LLC —Wausau, WI
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
Quick Apply
Cafe Associate
Sam's Club —Rib Mountain, WI
- $18 - $26 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Hospital Based Patient Advocate-( Part Time)
Elevate Patient Financial Solutions —Wausau, WI
- $18 - $23 an hour
- Part-time
- Microsoft Outlook
- Hospital
- HIPAA
- Paid time off
- Referral program
Quick Apply
Baker and Packager Associate
Sam's Club —Rib Mountain, WI
- $18 - $26 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Brand Ambassador
Sandpiper Productions —Wausau, WI
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
Quick Apply
Produce Associate
Sam's Club —Rib Mountain, WI
- $18 - $26 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Transportation Security Officer
US Transportation Security Administration —Mosinee, WI
- $46,105 - $56,844 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays
Territory Sales Representative
Progressive —Wausau, WI
- $90,000 - $105,000 a year
- Hybrid work
- Microsoft Excel
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Prepared Meals and Rotisserie Chicken Associate
Sam's Club —Rib Mountain, WI
- $18 - $26 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Meat Cutter and Wrapper
Sam's Club —Rib Mountain, WI
- $18 - $26 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Reserve Deputy - DA Investigator 20 hours/week
Marathon County Wisconsin —Wausau, WI
- From $23.38 an hour
- Part-time
- Writing skills
- Pass drug screening
- Mid-level
(USA) Tire and Battery Service Advisor
Sam's Club —Rib Mountain, WI
- $20 - $28 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
5d
Kitchen Designer
Home Depot —Wausau, WI
- Entry level
Sales Advocate
Mobilelink USA LLC —Wausau, WI
- $30,000 - $50,000 a year
- Part-time
- 18 years or older
- Computer literacy
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
VP- CHIEF ADMINISTRATIVE OFFICER
ASPIRUS HEALTH —Merrill, WI
- Full-time
- 7 years
- Hospital
- Customer service
- Wellness program
- Paid time off
Automotive Sales Associate
Easton Motors, Inc. —Wausau, WI
- Dealership
- High school diploma or GED
- Driver's License
- Dental insurance
- Vision insurance
Quick Apply
Bilingual Sales Advocate
Mobilelink USA LLC —Wausau, WI
- $30,000 - $50,000 a year
- Part-time
- 18 years or older
- Computer literacy
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Utility Sales Support
ABB Inc. —Rothschild, WI
- $58,500 - $93,600 a year
- Full-time
- Remote
- Engineering
- Mid-level
- Residential
- Health savings account
- AD&D insurance
Quick Apply
11d
Software Architect
Foundation Finance Company, LLC —Rothschild, WI
- $168,000 - $180,000 a year
- Full-time
- Remote
- Computer Science
- 5 years
- System design
- Paid parental leave
- Health savings account
Staff Pharmacist
Walmart —Rib Mountain, WI
- $98,000 - $172,000 a year
- Full-time
- Management
- High school
- HIPAA
- Paid jury duty
- Paid parental leave

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customer advocate jobs near wausau wi

Customer Service Representative

Marathon Electric, LLC -
Wausau, WI

Quick Apply

Job Details

Full-time

Qualifications

E-commerce
High school diploma or GED
Sales management systems proficiency
CRM system proficiency
Technical Proficiency

Full Job Description

Since 1913, Marathon Electric has been dedicated to providing customers with quality motors and generators for targeted applications. Marathon Electric became part of WEG Group in 2024. Founded in 1961, WEG is a global electric-electronic equipment company, operating mainly in the capital goods sector with solutions in electric machines, automation and paints for several sectors, including infrastructure, steel, pulp and paper, oil and gas, mining, among many others. WEG stands out in innovation by constantly developing solutions to meet the major trends in energy efficiency, renewable energy and electric mobility. With manufacturing units in 12 countries and present in more than 135 countries, WEG has more than 40,000 employees worldwide.

We value generation of professional and personal development opportunities, human rights, diversity and the environment. We invest in solutions for reduction of carbon emissions and encourage our people to be engaged in social activities where we have our operations, with focus on health and education. We work as a team within a friendly way allowing sharing of ideas. We get together and share knowledge and skills to continuously improve our decision-making process.

Position Summary:

The Customer Care Advocate II serves as the primary contact for requests for orders, quotes, product questions, as well as a myriad of other customer inquiries. This role ensures a seamless customer experience through expertise, ownership, accountability, and responsiveness.

An Advocate II will resolve issues with limited authority and offer solutions within the Customer Care department guidelines. A CCA II is proficient in MCS eBusiness tools and utilizes them to handle transactions and provide customer solutions to inquiries regarding product or order information. CCA II has expanded product knowledge and experience in-depth processes and systems to address more complex customer inquiries.

Our mission is to provide a seamless & effortless customer experience through demonstrating product & system expertise, ownership, accountability, cross departmental collaboration, and responsiveness. Our Customer Care Role is an excellent opportunity to join a forward thinking, dynamic, global Customer Care Team responsible for creating customer loyalty, reducing customer effort, and delivering solutions in every step of the customer journey, ultimately enabling growth. Join a team of highly motivated professionals with "can do" attitudes, a willingness to learn and a passion for process improvement.

This position is full-time, on-site in Wausau, WI 5 days per week (Monday-Friday).

Responsibilities:

Receives and processes orders (via phone, fax, or email), verifying all information to support order accuracy, on-time delivery, and the customer experience
Handles internal & external customer inquiries quotes & orders, utilizing established standard operating policies & procedures.
Responsible for building strong customer relationships and delivering customer-centric solutions.
Support corporate initiatives designed to overserve our customers while providing an effortless customer experience
Responsible for daily planning and prioritizing of work to meet commitments aligned with organizational goals
Handles customer escalations, autonomously with first contact resolution when possible.
Works with internal partners (Shipping, Credit, Planning, etc.) to drive resolution on customer-impacting issues and open order reports.
Contributes to training initiatives within department & actively involved in providing input in the creation of Training Tools and Job Aids
Handles conflict situations effectively, with minimum assistance
Handles customer inquiries with expanded product knowledge
Proactively suggests product alternatives and demonstrates a high level of proficiency in catalog and eCommerce tools navigation
Support Customer Service Team and Customers to troubleshoot issues and provide solutions.
Works collaboratively with Engineering team to increase up-selling opportunities and verification of complex customer requests including ability to interpret CAD drawings
Provide ongoing technical support to all internal stakeholders as required.
Responsible to comply with all company policies, departmental procedures and regulations.

Education, Experience & Skills Required:

High School diploma required. College degree or equivalent work experience preferred
1-3 years of professional Customer Care experience required
Demonstrated proficiency in keyboarding skills, Ability to type approx. 45+ words per minute
Exp. with business tools such as Microsoft Outlook, SharePoint, MS Teams, Windows Operating Systems required.
Intermediate Excel Skills required
Experience with Oracle &/or SAP (or other ERP systems) preferred
CRM platforms such as Salesforce or Microsoft Dynamics Experienced required
Experience navigating and utilizing corporate websites & eCommerce platforms required
Demonstrated mechanical or technical aptitude & ability to read drawings desired.
Team oriented with the ability to influence others
Demonstrates patience, adaptability, resourcefulness and approachability
Demonstrates ability to work in a highly dynamic team and fast-paced environment with continuous challenges
Excellent communication/interpersonal & organizational skills
Excellent ability to manage daily workload

Founded in 1961, WEG is a global electric-electronic equipment company, operating mainly in the capital goods sector with solutions in electric machines, automation and paints for several sectors, including infrastructure, steel, pulp and paper, oil and gas, mining, among many others.

WEG stands out in innovation by constantly developing solutions to meet the major trends in energy efficiency, renewable energy and electric mobility. With manufacturing units in 17 countries and present in more than 135 countries, the company has more than 45,000 employees worldwide.

WEG’s net revenue reached R$ 32.5 billion in 2023, 52.9% from outside Brazil.

Our business areas are divided as follows.

Industrial Electro-Electronic Equipment
This area includes electric motors, drives and industrial automation equipment and services, and maintenance services. Electric motors and other related equipment find applications in practically all industrial segments, in equipment such as compressors, pumps and fans, for example.

Energy Generation, Transmission and Distribution (GTD)
Products and services included in this area are electric generators for hydraulic and thermal power plants (biomass), hydro turbines (small hydroelectric plants or PCH, and hydroelectric generators or CGH)), wind turbines, transformers, substations, control panels and system integration services.

Commercial and Appliance Motors
In this business area, our focus is the market of single phase motors for durable consumer goods, such as washing machines, air conditioners, water pumps, among others.

Paints and Varnishes
In this area, which includes liquid paints, powder paints, and electro-insulating varnishes, we have a very clear focus on industrial applications in Brazil and are expanding to Latin America and other regions.

Quick Apply

Refine Your Search

customer advocate jobs in wausau wi

Customer Service Representative

Cafe Associate

Hospital Based Patient Advocate-( Part Time)

Baker and Packager Associate

Brand Ambassador

Produce Associate

Transportation Security Officer

Territory Sales Representative

Prepared Meals and Rotisserie Chicken Associate

Meat Cutter and Wrapper

Reserve Deputy - DA Investigator 20 hours/week

(USA) Tire and Battery Service Advisor

Kitchen Designer

Sales Advocate

VP- CHIEF ADMINISTRATIVE OFFICER

Automotive Sales Associate

Bilingual Sales Advocate

Utility Sales Support

Software Architect

Staff Pharmacist

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