Top 768 Service manager Jobs in Wayland, Ma

Customer Service Manager
Stop & Shop —Framingham, MA
- $64,800 - $97,200 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Personal Lines Account Manager and Team Lead
Pendexter Consulting Group —Concord, MA
- $70,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- 401(k)
Quick Apply
3d
Commercial HVAC/R Service Manager
Helios HVACR Services —Worcester, MA
- $95,000 - $105,000 a year
- 5 years
- Computer literacy
- Driver's License
- Fuel card
- Paid holidays
Quick Apply
Pharmacy Manager
Soleo Health Inc —Canton, MA
- $130,000 - $155,000 a year
- Full-time
- Microsoft Outlook
- Patient monitoring
- Patient care
- Health savings account
- Disability insurance
Quick Apply
Automotive Service Manager
Kelly Nissan of Woburn —Woburn, MA
- $140,000 - $190,000 a year
- Full-time
- Clean driving record
- Dealership
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
3d
HVAC Service & Small Projects Manager
Milltown Plumbing —Chelmsford, MA
- $100,000 - $150,000 a year
- Full-time
- Clean driving record
- Public speaking
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Field Service Manager
Yale Appliance —Massachusetts
- $65,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- Management
- Fuel card
- Health insurance
Quick Apply
Service Manager
Milltown Plumbing —Chelmsford, MA
- $65,000 - $90,000 a year
- Full-time
- Clean driving record
- Public speaking
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Commercial Roofing Service Foreman
Hi-Peak Staffing —Boston, MA
- $28 - $38 an hour
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Relocation assistance
Quick Apply
Shift Leader - Housing & Homeless Services
Bay Cove Human Services —Boston, MA
- $26.52 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Account Manager - Client Services
The CCS Companies —Norwood, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Advisor / Service Manager
AXP Auto —Braintree, MA
- $75,000 - $125,000 a year
- Full-time
- Customer service
- 5 years
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Manager, Biomedical Services
Intelas —Framingham, MA
- $85,000 - $95,000 a year
- Full-time
- Acute care
- Background check
- Mentoring
- Commuter assistance
- Paid parental leave
Quick Apply
Service Center Manager
Valvoline Instant Oil Change —Southborough, MA
- From $70,000 a year
- Full-time
- Inventory management
- Basic math
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Parts Manager
Ballard Truck Center —Tewksbury, MA
- $1,600 - $1,800 a week
- Urgently hiring
- Dealership
- Computer literacy
- Merchandising
Quick Apply
11d
Logan Airport - Store Manager
Waldwin Concessions —Boston, MA
- $60,000 - $65,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Client Services Team Manager
North Atlantic Investment Partners, LLC. - Raymond James Financial Services, Inc. —Newton Lower Falls, MA
- $100,000 - $140,000 a year
- Full-time
- Office
- Math
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Licensed Behavioral Health LICSW Supervisor (Fee For Service)
Clearview Health and Wellness Group —Medford, MA
- $55 - $80 an hour
- Part-time
- Hybrid work
- Mid-level
- 3 years
- Supervising experience
- Flexible schedule
Quick Apply
Area Manager
Greenix Pest Control —Boston, MA
- From $100,000 a year
- Full-time
- Inventory management
- Pass drug screening
- Mid-level
Quick Apply
Artisanal Market Manager & Buyer
Two Pence Market —Milton, MA
- $55,000 - $65,000 a year
- Full-time
- Ability to walk for extended periods
- Merchandising
- Restaurant management
- Paid training
- Health insurance
Quick Apply

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service manager jobs near wayland, ma

Customer Service Manager

Stop & Shop -
Framingham, MA

Apply Now

Job Details

Full-time
$64,800 - $97,200 a year

Qualifications

Customer communication
Team leadership

Full Job Description

Category/Area of Expertise: Retail Operations
Job Requisition: 506744
Address: USA-MA-Framingham-19 Temple Street
Store Code: Human Resources Brands (5148908)

Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.

Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.

We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!

As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.

What we ask of you:
• Department Management: • Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office• Ensure departments meet or exceed sales and profit targets • Maintain high standards of sanitation and safety, ensuring compliance with all regulations • Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department • People Development and Diversity: • Direct, oversee, and evaluate the training completion of all Customer Service department team members • Monitor and evaluate associate performance and ensure associates have development plans to support professional growth• Foster a culture of diversity and inclusion within the team • Engage and retain associates by fostering a positive work environment • Labor Relations: • Manage labor relations to ensure compliance with company policies and labor laws • Address and resolve employee issues and grievances in a timely and effective manner • Customer Service Excellence: • Cultivate a culture of excellence in customer service, providing best-in-class service • Ensure customers experience a well-stocked store with the freshest product offerings• Support team members in their training to consistently deliver exceptional customer service • Operational Efficiency: • Monitor and analyze key performance metrics related to customer service and sales• Identify opportunities for process optimization and implement solutions to enhance operational performance• Manage departmental budgets, expenses, and financial targets to achieve profitability goals • Compliance and Safety: • Ensure all departments comply with company policies and regulatory requirements • Conduct regular safety audits and training sessions • Maintain a clean and safe working environment for all associates • Community Engagement: • Actively engage with the local community to understand their needs• Develop and maintain positive relationships with community organizations, schools, and other stakeholders• Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
• 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office• Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience• Highly motivated, results-oriented, and a self-starter with a proven track record of success• Strong ability to influence and communicate effectively across different functions• Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals• Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders• High level of customer service skills, with a genuine passion for exceeding customer expectations• Creative and strategic thinking abilities to drive innovation and continuous improvement• Effective organizational and time management skills to ensure efficient operations• Ability to work flexible hours, including weekends and holidays
What we bring to the table:
• Culture committed to celebrating diverse backgrounds and experiences• Comprehensive benefits• Opportunities for professional development and career growth• Associate discounts• Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.

The salary range for this position is $64,800-$97,200

Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

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Refine Your Search

service manager jobs in wayland, ma

Customer Service Manager

Personal Lines Account Manager and Team Lead

Commercial HVAC/R Service Manager

Pharmacy Manager

Automotive Service Manager

HVAC Service & Small Projects Manager

Field Service Manager

Service Manager

Commercial Roofing Service Foreman

Shift Leader - Housing & Homeless Services

Account Manager - Client Services

Automotive Service Advisor / Service Manager

Manager, Biomedical Services

Service Center Manager

Parts Manager

Logan Airport - Store Manager

Client Services Team Manager

Licensed Behavioral Health LICSW Supervisor (Fee For Service)

Area Manager

Artisanal Market Manager & Buyer

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