Top 241 Client success manager Jobs in Wayne, Nj

Engagement Manager, Customer Success & Account Growth
Predoc —New York, NY
- $140,000 - $170,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Contracts
Quick Apply
Enterprise Client Success Manager
Accordant —Florham Park, NJ
- $115,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Customer Success Manager
Pangram Labs —New York, NY
- $120,000 - $160,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- APIs
- Health insurance
- Dental insurance
Quick Apply
Client Success Manager
Alteva RCM —Bergenfield, NJ
- $85,000 - $125,000 a year
- 5 years
- Continuous improvement
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager
NABIS —New York, NY
- $80,000 - $100,000 a year
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Customer Success Manager
Wallenius Wilhelmsen —Parsippany-Troy Hills, NJ
- $120,000 - $145,000 a year
- 5 years
- Engineering
- Office
- Disability insurance
- Health insurance
Customer Success Manager
Take2 —New York, NY
- $100,000 - $150,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analytics
13d
Customer Success Manager (BCBA Preferred)
Alpaca Health —New York, NY
- $80,000 - $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Health insurance
- Paid time off
Quick Apply
6d
Customer Success Manager
FreshlyDried —Harrison, NJ
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Communication skills
- Employee discount
Quick Apply
Client Success Senior Manager
Alteva RCM —Bergenfield, NJ
- $120,000 - $165,000 a year
- 3 years
- Senior level
- Leadership
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager
Confido —New York, NY
- $150,000 - $190,000 a year
- Full-time
- Mid-level
- Office
- Commercial
- Paid parental leave
- Relocation assistance
Associate Customer Success Manager
april —New York, NY
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 2 years
Customer Success Manager
Sourgum —Jersey City, NJ
- $60,000 - $75,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Manager, Client Success
Veho —New York, NY
- $115,000 - $125,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- SQL
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Pure Interactive Entertainment, Inc —New York, NY
- $80,000 - $110,000 a year
- Full-time
- 1 year
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Client Success Manager - New York City
Vivvi Early Learning —New York, NY
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Greenboard —New York, NY
- $110,000 - $150,000 a year
- Full-time
- Hybrid work
- Office
- Mentoring
- Organizational skills
- Health insurance
- Dental insurance
Client Success Manager
Aescape —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- Office
- Travel
- Senior level
- Paid parental leave
- Health insurance
Customer Success Manager
Tabs —New York, NY
- $120,000 - $165,000 a year
- Full-time
- 5 years
- Office
- SQL
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
EdSights —New York, NY
- $70,000 - $100,000 a year
- Full-time
- Remote
- 3 years
- University
- Travel
- Paid parental leave
- Health insurance
Quick Apply
10d

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Engagement Manager, Customer Success & Account Growth

Predoc
New York, NY

Quick Apply

Job Details

Full-time
$140,000 - $170,000 a year

Qualifications

Revenue growth
Customer communication
Customer relationship building
Identifying new business opportunities
Upselling
Metrics Reporting
ROI
Cross-selling
Schedule management
Key Performance Indicators
Client growth strategy
Achieving project delivery timelines
Consultative selling

Full Job Description

We are looking for a customer-focused, commercially minded Engagement Manager to own the full lifecycle of customer success and account growth. This role is ideal for someone who has experience in sales, account management, customer success, or consulting and enjoys building trusted customer relationships, identifying expansion opportunities, and helping customers realize clear ROI.

Partnering closely with our Account Executives, you’ll help ensure pilots are well-scoped, implementations run smoothly, onboarding is seamless, and long-term relationships grow into meaningful expansions. This role is equal parts account manager, project manager, consultant, and trusted advisor. You’ll work directly with healthcare customers to understand their goals, drive adoption, surface new opportunities, and help Predoc become an essential partner in their operations.

Customer & Account Ownership
Serve as a primary customer-facing point of contact after initial sale, building strong relationships with executive sponsors, operational leads, and day-to-day users.

Pilot Management
Partner with Account Executives to scope and execute customer pilots. Define success criteria, align stakeholders, track progress, and help convert successful pilots into broader adoption.

Implementation & Onboarding
Lead end-to-end implementation, coordinating with internal teams to ensure workflows, integrations, training, and launch milestones are delivered on time.

Account Management & Growth
Develop a deep understanding of each customer’s goals, workflows, and pain points. Proactively identify opportunities for expansion, upsell, cross-sell, and deeper account penetration.

Customer Success Management
Drive adoption, satisfaction, and retention across customer accounts. Monitor engagement, identify risks early, and work cross-functionally to resolve issues quickly.

Quarterly Business Reviews
Regularly meet with customers to review performance metrics, ROI, operational impact, and evolving priorities. Use these conversations to reinforce value and uncover growth opportunities.

Commercial Partnership
Work closely with Account Executives and the broader go-to-market team to support renewals, expansions, vendor reviews, contracting processes, and customer strategy.

Customer Advocacy
Build high-trust customer relationships that lead to testimonials, referrals, case studies, and long-term partnerships.

Internal Collaboration
Act as the voice of the customer internally, surfacing customer needs, product feedback, workflow gaps, and opportunities to improve the customer experience.

Requirements

Required

3–6 years of experience in sales, account management, customer success, engagement management, consulting, or another customer-facing role.
Experience managing customer relationships, commercial conversations, or account growth opportunities.
Strong project management skills, with the ability to manage multiple customer launches, timelines, and stakeholders at once.
Comfort working with customers to understand business needs, communicate value, and guide them toward successful outcomes.
Experience identifying upsell, cross-sell, renewal, or expansion opportunities.
Excellent communication and relationship-building skills, with a consultative and customer-first approach.
Data-driven mindset, with the ability to present ROI, performance metrics, and operational outcomes clearly to customers.
Comfort with ambiguity and fast-moving environments; proactive, organized, and solutions-oriented.

Preferred

Experience in healthcare SaaS, health information management, clinical research, care delivery, or healthcare operations.
Experience navigating vendor review, procurement, contracting, or enterprise buying processes.
Experience being an early member of a team and helping test, build, and improve customer playbooks.
2–4 years of consulting experience, preferred but not required.

Benefits

You’ll be a foundational member of a high-growth, high-impact team.
You’ll work with a differentiated service with real-world traction and clear ROI.
Your work will directly influence patient access to cutting-edge research and care.
You’ll help shape our customer success, account management, and go-to-market motion from the ground up.
You’ll have meaningful ownership across customer relationships, growth strategy, and company trajectory.
Salary 140,000-170,000 base + commission

Quick Apply

Refine Your Search

client success manager jobs in wayne, nj

Engagement Manager, Customer Success & Account Growth

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