Top 146 Sap lead Jobs in Wayne, Nj

Group Lead, Customer Service Distribution
AbbVie —Florham Park, NJ
- $75,000 - $142,500 a year
- Full-time
- Hybrid work
- 3 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
ERP+ Analytics Lead
Ralph Lauren —Nutley, NJ
- $99,000 - $211,750 a year
- Full-time
- Office
- Senior level
- Leadership
Corporate Card Program Lead
NBA —Secaucus, NJ
- $120,000 - $140,000 a year
- Extended hours
- Office
- 3 years
- Finance
- AD&D insurance
- Disability insurance
SAP GRC Lead
GAF Materials Corporation —Parsippany-Troy Hills, NJ
- $140,000 - $192,500 a year
- Full-time
- System design
- Residential
- 8 years
- Wellness program
- Health insurance
SAP Basis Lead
GAF Materials Corporation —Parsippany-Troy Hills, NJ
- $144,000 - $198,000 a year
- Full-time
- Computer Science
- System design
- Windows
- Wellness program
- Health insurance
Client Integrations Lead (US)
Dayshape —Jersey City, NJ
- $150,000 - $170,000 a year
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Accenture Edge - SAP Organizational Change Management (OCM) Lead
Accenture —Morristown, NJ
- $87,400 - $266,300 a year
- Full-time
- Hybrid work
- 6 years
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance
SAP Test Lead
IPolarity LLC —Whippany, NJ
- $55 - $60 an hour
- Full-time
- Hybrid work
- 11+ years
- Senior level
- Work from home
Quick Apply
Senior Technical Lead
HCLTech —Wayne, NJ
- From $148,000 a year
- Java
- Training & development
- Senior level
Accenture Edge - SAP PTP w/ Ariba Lead
Accenture —Morristown, NJ
- $87,400 - $266,300 a year
- Full-time
- 6 years
- System design
- US work authorization
- Paid holidays
- Disability insurance
Global Planning COE Lead
Mondelēz International —East Hanover, NJ
- $174,100 - $287,265 a year
- Full-time
- Office
- Analysis skills
- Training & development
- Paid holidays
- Disability insurance
Category Sourcing Leader
PSEG —Newark, NJ
- $93,600 - $148,200 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Health insurance
- Dental insurance
9d
Accenture Edge - SAP Production Planning (PP) Lead
Accenture —Morristown, NJ
- $87,400 - $266,300 a year
- Full-time
- Hybrid work
- 6 years
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance
Associate Director - Digital Solutions Quality Lead
BD —Franklin Lakes, NJ
- $157,700 - $260,400 a year
- Office
- 8 years
- Bachelor's degree
- Wellness program
- Commuter assistance
Associate Director - Digital Solutions Quality Lead
Information Technology Senior Management Forum —Franklin Lakes, NJ
- $157,700 - $260,400 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
- Wellness program
- Commuter assistance
Production Lead – FLEx Non-Sterile Operations (Onsite)
Merck —Rahway, NJ
- $129,000 - $203,100 a year
- Full-time
- 5 years
- Engineering
- Travel
- Paid holidays
- Health insurance
6d
Accenture Edge - SAP Organizational Change Management (OCM) Lead
Logic —New York, NY
- $87,400 - $266,300 a year
- Full-time
- 6 years
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance
Lead Business Analyst
SoundThinking, Inc. —Iselin, NJ
- $127,000 - $138,000 a year
- Online Application
- Hybrid work
- 5 years
- Office
- Bachelor's degree
Quick Apply
6d
Accenture Edge - SAP Delivery Lead
Accenture —Morristown, NJ
- $122,700 - $302,400 a year
- Full-time
- Hybrid work
- US work authorization
- Military encouraged
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
SAP Edge - AI Lead
Accenture —Morristown, NJ
- $150,900 - $434,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- US work authorization
- Paid holidays
- Disability insurance

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Group Lead, Customer Service Distribution

AbbVie -
Florham Park, NJ

Apply Now

Job Details

Full-time
$75,000 - $142,500 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Defect resolution root cause analysis
Pharmaceutical regulatory compliance
SAP
Drug regulation
GMP
Change management
Leading team collaboration initiatives
SharePoint
Meeting facilitation
Pivot tables
Productivity software
Root cause analysis
Achieving project delivery timelines
Cross-functional team management
Project risk management
Cross-functional communication
FDA regulations
Excel data analysis

Full Job Description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Customer Service embraces the responsibility of making a remarkable impact on people’s lives through best-in-class service levels and efficient business solutions we create together. This is driven by our compassion for people, commitment to innovation and inclusion, service to the community, and uncompromising integrity at the heart of everything we do.

The Customer Service Lead is responsible for the business process oversight of daily customer service operations, providing team support and service to internal and external stakeholders ensuring compliance with KPIs, regulatory, training, performance, projects that drive for efficiency.

Serves as a Subject Matter Expert (SME) in SAP, customer operations processes, and knowledge of cross-functional areas throughout the OneHUB Customer Operations, Global Supply Chain, Finance and Logistics organization.

Timely resolution of team performance for KPIs and metrics related to Account Maintenance/Data Steward Platform (DSP) and order process for export and contract manufacturing with focus on continuous improvements.

This role collaborates with the Customer Operations management team and business partners across the organization to support customer loyalty and the achievement of the company’s objectives by delivering exceptional customer service.

Administer day-to-day activities of customer service:

Serve as a subject matter expert (SME), on-the-job trainer (OJT), and front-line escalation point for customer issue resolution.
Oversee customer master data processes through the Data Steward Platform, EDI, and standard order management from initial receipt through delivery. Manage a range of order types, including EDI orders for RX, OTC, and controlled drugs; serialized products; customer orders; controlled drug order monitoring; stock transfer orders; CMAF product billing; export; TOPA, and contract manufacturing.
Generate, analyze, and present customer service performance metrics to leadership, providing actionable insights and recommendations.
Demonstrate proven SME knowledge of customer service business applications, SAP/Fiori, EDI (850, 855, 810, 856), and ASN/DSCSA requirements.
Conduct daily review of department functions, prioritizing and assigning key personnel to ensure all responsibilities are completed within established expectations.
Fulfill audit requirements from internal, external agencies, or customers.
Drive new product launch requirements and project initiatives in collaboration with stakeholders and project management to ensure deliverables are met on schedule.
Demonstrates the ability to systematically analyze complex customer issues, identify underlying causes, and develop well-supported solutions.

Compliance:

Adhere to AbbVie culture demonstrating All for One AbbVie, Decide Smart and Smart, Agile and Accountable, Clear and Courageous, Make Possibilities Real
Complete/apply all quality, regulatory safety, and compliance training.
Oversee audit documentation requirements for internal Quality, Legal, external regulatory agencies, and/or customer.

Qualifications

Bachelor's degree preferably in business, or related field or minimum of 3-5 years’ customer service-related experience
Knowledge of current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA), and regulatory pharmaceutical marketing and manufacturing principles, practices, and their application
Proficient in relevant software, Advanced Microsoft Office (Excel/pivot, Word), ERP/SAP/Fiori, SharePoint, customer feedback system
Lead and facilitate meetings with AbbVie cross functional teams and vendors.
Proven decision-making skills paired with the ability to engage and influence cross functional teams to execute complex solutions.
Analytical and critical thinking skills, conduct a root cause analysis and implement changes.
Function as a positive change agent, ability to drive a strong, collaborative culture throughout the organization.
Ability to work independently and in a team environment.
Lead multiple projects, identify risk/gaps, and track action items to meet timelines to drive customer service deliverables.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits thatare allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole andabsolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Apply Now

Refine Your Search

sap lead jobs in wayne, nj

Group Lead, Customer Service Distribution

ERP+ Analytics Lead

Corporate Card Program Lead

SAP GRC Lead

SAP Basis Lead

Client Integrations Lead (US)

Accenture Edge - SAP Organizational Change Management (OCM) Lead

SAP Test Lead

Senior Technical Lead

Accenture Edge - SAP PTP w/ Ariba Lead

Global Planning COE Lead

Category Sourcing Leader

Accenture Edge - SAP Production Planning (PP) Lead

Associate Director - Digital Solutions Quality Lead

Associate Director - Digital Solutions Quality Lead

Production Lead – FLEx Non-Sterile Operations (Onsite)

Accenture Edge - SAP Organizational Change Management (OCM) Lead

Lead Business Analyst

Accenture Edge - SAP Delivery Lead

SAP Edge - AI Lead

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