Top 39 Hotel front desk supervisor Jobs in Wayne, Pa

Front Desk Supervisor
Gulph Creek Hotels —King of Prussia, PA
- $20 an hour
- Weekends as needed
- Research
- Mid-level
- Hotel
Quick Apply
Hotel Front Office Manager
Crowne Plaza Valley Forge - King of Prussia —King of Prussia, PA
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
Guest Service Manager
Marriott International, Inc —Philadelphia, PA
- $28.85 - $37.50 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
- On-the-job training
Front Desk Agent
Gulph Creek Hotels —King of Prussia, PA
- $17 an hour
- Basic math
- English
- Hotel
Quick Apply
Front Desk Associate
Marriott International, Inc —Wayne, PA
- Full-time
3d
Front Desk Supervisor
Hotel Warner - West Chester, PA —West Chester, PA
- Weekends as needed
- Basic math
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Office Manager
Wurzak Hotel Group @ Element Valley Forge —King of Prussia, PA
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- Supervising experience
Quick Apply
13d
Front Desk Supervisor
Rittenhouse Hotel —Philadelphia, PA
- Weekends as needed
- Research
- Mid-level
- Residential
Front Office Supervisor
Residence Inn Montgomeryville —North Wales, PA
- Full-time
- Computer literacy
- Mid-level
- Residential
Operations Manager
Courtyard By Marriott - Philadelphia Great Valley/Malvern —Malvern, PA
- $53,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Operations Supervisor
Marriott International, Inc —Berwyn, PA
- Weekends as needed
- Mid-level
- Residential
- Hotel
10d
Front Office Supervisor - Kimpton Hotel Palomar
Kimpton Hotels & Restaurants —Philadelphia, PA
- $22 an hour
- Evenings as needed
- Inventory control
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Overnight Assistant Manager Room Operations
Marriott International, Inc —Philadelphia, PA
- $28.35 - $31.25 an hour
- Overnight shift
- Mid-level
- Hotel
- High school diploma or GED
Front Office Supervisor
Delta Hotel Philadelphia Airport —Philadelphia, PA
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
2d
Night Auditor Supervisor
Philadelphia Marriott West —Conshohocken, PA
- Part-time
- Mid-level
- Hotel
- Accounting
- Health savings account
- Health insurance
Quick Apply
8d
Front Desk Agent
Marriott International, Inc —Philadelphia, PA
- Full-time
Front Desk Manager
Motto By Hilton Philadelphia Rittenhouse Square —Philadelphia, PA
- Weekends as needed
- Merchandising
- Research
- Mid-level
Assistant Front Office Manager
Westin Philadelphia —Philadelphia, PA
- Weekends as needed
- Merchandising
- Mid-level
- Hotel
- Wellness program
- Commuter assistance
Guest Service Agent
Westin Philadelphia —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
8d
Front Office Manager
Courtyard by Marriott Philadelphia Coatesville Exton —Coatesville, PA
- Mid-level
- Hotel
- Mentoring
Quick Apply

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hotel front desk supervisor jobs near wayne, pa

Front Desk Supervisor

Gulph Creek Hotels -
King of Prussia, PA

Quick Apply

Job Details

$20 an hour

Qualifications

Guest reservation booking
Cash amount verification
Hotel regulations compliance
Hotel policy compliance
Accounts receivable management
Team leadership
Night audit
Staff scheduling
Hotel quality control
Answering guest questions
Team scheduling
Managing hospitality teams
Hotel quality assurance
Research
Mid-level
Frontline customer support management
Supervising experience
Decision making
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Hotel guest account management
Leadership
Balancing end-of-day transactions
Collections account management

Full Job Description

SUMMARY

We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at the Home 2 Suites Bordentown!

The Front Desk Supervisor is primarily responsible for the success of the Front Desk Operations, for ensuring that guest satisfaction and quality standards are met and for managing all areas within the Front Desk, Guest Services, Reservations and PBX according to brand standards. The Front Desk Supervisor is also charged with displaying exemplary performance for staff to follow.

Seeking an individual with Leadership and supervisor experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Service

Maintains guest service as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and demonstrates the Gulph Creek Hotels pillars on a daily basis.

Front Desk Operations

Lead by example by responding to guest requests and concerns in a way that ensures customer satisfaction and repeat business
Complete thorough research to resolve customer complaints in the most effective and efficient manner possible
Use previous experience, good judgment, and the Gulph Creek Pillars to guide your decision making. Be prepared to revise your approach as new information is discovered
Meets or exceeds guest satisfaction measures
Exceptional Service skills and standards
Direct daily activities at the Front Desk, Guest Services, Night Audit, PBX and Reservations
Schedule according to the needs of the operation, ensuring proper coverage primary PM Shift
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned
Serve as Manager-on-Duty
Comply with all standards and regulations to encourage safe and efficient hotel operations
Attend regular stand-up and staff meetings
Establish and maintain professional demeanor and standards of performance of all Front Office staff
Maintain regular attendance in compliance with company policy and be available to work on a regular basis
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Remain calm and alert in emergency situations, ensuring guest and team safety
Assist with covering shifts to ensure proper coverage, if needed
Must be able to work weekends and holidays
Flexible work schedule & primary schedule 3p-11p & 11am-7pm

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in wayne, pa

Front Desk Supervisor

Hotel Front Office Manager

Guest Service Manager

Front Desk Agent

Front Desk Associate

Front Desk Supervisor

Front Office Manager

Front Desk Supervisor

Front Office Supervisor

Operations Manager

Operations Supervisor

Front Office Supervisor - Kimpton Hotel Palomar

Overnight Assistant Manager Room Operations

Front Office Supervisor

Night Auditor Supervisor

Front Desk Agent

Front Desk Manager

Assistant Front Office Manager

Guest Service Agent

Front Office Manager

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