Top 23 Technical support analyst Jobs in Wayne, Pa

Technical Analyst
Arcadia University —Glenside, PA
- Full-time
- Background check
- Mid-level
- Office
- Tuition reimbursement
- Retirement plan
Quick Apply
6d
IT Support Analyst (East Coast)
Magna Legal Services —King of Prussia, PA
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- SQL
- Health insurance
Quick Apply
Business Systems Support Analyst
Allan Myers, Inc —Worcester, PA
- Full-time
- Computer Science
- Research
- Mid-level
12d
IT Support Analyst
Allan Myers, Inc —Malvern, PA
- Full-time
- Hybrid work
- Computer Science
- Construction site
- Mid-level
Hybrid Desktop Support Analyst
Helion Technologies Inc —Glenside, PA
- $20 - $25 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Travel
- Paid training
- Mileage reimbursement
Quick Apply
Sr IT Support Analyst | Wayne, PA | Rate Open
Two95 International Inc. —Wayne, PA
- Full-time
- Remote
- Writing skills
- Windows
- Bachelor's degree
Quick Apply
EOC Support Analyst
Tierpoint —Norristown, PA
- $23 an hour
- Weekends as needed
- Office
- Windows
- 2 years
11d
Senior Specialist, Production Services Application Support Analyst
The Bank of New York Mellon Corporation —Berwyn, PA
- Full-time
- Computer science
- Oracle
- Computer Science
URBN Desktop Analyst
URBN —Philadelphia, PA
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
4d
Business Ops/PMO Analyst
HCLTech —Philadelphia, PA
- $92,000 a year
- Mid-level
14d
Technical Support Analyst - Philadelphia, PA
Two95 International Inc. —Philadelphia, PA
- Full-time
- Computer science
- Clean driving record
- Computer Science
Quick Apply
Help Desk Analyst
ATC —Chester, PA
- Contract
- Classroom
- Research
- Mid-level
Helpdesk Analyst II
CBIZ —Philadelphia, PA
- Call employer
- Hybrid work
- Mid-level
- Windows
- 3 years
IT Operations Analyst
Chatham Financial —Kennett Square, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
Senior Technical Support Analyst
Hajoca Corporation —Whitemarsh, PA
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Profit sharing
- Wellness program
Quick Apply
Senior Technology Service Management Analyst
CSC (Corporation Service Company) —Wilmington, DE
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
Partner Success Analyst
Orgvue —Philadelphia, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- SQL
- Dental insurance
- Vision insurance
Quick Apply
Epic Credentialed Trainer-Project Delivery Senior Analyst
Deloitte —Philadelphia, PA
- $71,300 - $112,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Platform Operations Sr. Analyst – Weekend Shift, Nasdaq Eqlipse Trading (Philadelphia)
NASDAQ —Philadelphia, PA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- DevOps
- Paid parental leave
- Employee stock purchase plan

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IT Dept - Service Support Specialist I
Phillips & Cohen Associates Ltd. —Wilmington, DE
Computer Break/Fix: Deliver timely and effective technical support for software malfunctions and complex hardware issues (e.g., driver conflicts, hard drive…
$22 an hour
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IT Service Desk Technician I (Part-Time)
Penske Truck Leasing and Logistics —Reading, PA
Provide first level troubleshooting skills to resolve general internal Penske system support issues with Penske's corporate office and field location users via…
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IT Support Analyst
Upstart Network, Inc. —Columbus, OH
Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work…
$42.93 - $58.00 an hour
IT End User Services Analyst
Vertiv —Westerville, OH
They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as…
12d

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technical support analyst jobs near wayne, pa

Technical Analyst

Arcadia University -
Glenside, PA

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Tuition reimbursement
Retirement plan

Qualifications

Confidential information handling
Windows
Productivity software support
Desktop (troubleshooting support)
Computer management
Network support
Desktop administration

Full Job Description

Job Description: The Technical Analyst at Arcadia University is a key member of a dynamic ITSS (IT) team and will be responsible for performing remote and in-person support for various software and hardware solutions. This role combines strong technical skills with an emphasis on delivering a high level of customer service to the University's community of users.

Location: Glenside

Responsibilities:

Essential Functions:

Responsible for providing timely, accurate, courteous, and satisfactory resolutions to issues reported by various University stakeholders. These issues will be tracked and managed through the Help Desk software. Interface with end-users via phone, email, video conferencing, or in-person to fully understand and document issues and provide Tier 1 or occasionally Tier 2 support.
Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of computers (PC/MAC, laptops/desktops), video-conference devices, phones, notebooks, printers, and associated peripherals. Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops/notebooks/ printers.
Identifies potential issues that could adversely impact end-user experience and takes proactive and corrective action.
Reviews troubleshoot and approve operational quality desktops, notebooks, printers, and associated peripherals. Installs maintain and optimize desktop /notebook configurations at the customer site.
Serves as liaison with various functional and academic units on administrative and technical matters.
Participates actively in the development of clear procedures, documentation, and knowledge base with an unwavering focus on enhancing customer experience. Have a well-rounded knowledge of the policies and procedures as it pertains to IT and the University.
Provides training to faculty, staff, and students on the basic use of University-owned and supported technology equipment and productivity software.
Adjusts to multiple demands and shifting priorities; accepts responsibility for results of actions.
Works with the Information Technology Support Services team and other teams within IT to support the achievement of project milestones and deliver on internal and/or external commitments.

Marginal Functions:

Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Qualifications:

Minimum Requirements:

Vocational or technical training or Associate's Degree preferred;
Or, an equivalent combination of education and experience is required.

Required Knowledge, Skills and Abilities:

Excellent interpersonal and oral communication skills.
Ability to work with faculty members, staff and administrators.
Well-developed multitasking and organizational skills.
Ability to prioritize and exercise independent judgment.
Demonstrated resourcefulness and the ability to use initiative and to learn new skills.
Accuracy and attention to detail.
Ability to handle confidential information and materials.
Strong troubleshooting skills.
Understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment.
Knowledge of processes and resources required to perform analytical and technical tasks on PC systems, and Windows Operating System.
Mac/Apple support and experience helpful.
Ability to physically perform general office requirements including equipment removal and installation in many diverse office environments.
Someone who enjoys technology and working with people.
An individual who has an interest in a broad spectrum of technology and can grow that skill set with minimal guidance.
A background in technology service and support where the expected quality level was high to elite.
Familiarity working with third-party software content platforms.

Application Instructions:

Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received, communication will generally be limited to candidates selected for additional consideration.
Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.

Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based, authentic educational experience by placing students at the center. The Institute of International Education has consistently ranked Arcadia first in the nation for study abroad, and the Princeton Review has ranked Arcadia among the "Best in the Northeast" for 10 consecutive years. The University's graduate programs in Physical Therapy, Physician Assistant, Education, and Public Health are nationally ranked in their respective categories by U.S. NewsWorld Report, which cites Arcadia for being among the top study abroad programs and a top performer for social mobility. Arcadia is home to a close-knit and welcoming community that supports students throughout their journey. Arcadia's quality academic programs, unique approach to a liberal arts education, and supportive community guide students toward degree completion and career success. Learn more about our vibrant community at www.arcadia.edu.

We welcome candidates who can contribute to the excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our values in their work.

At Arcadia University, our Lived Values are the foundation of our highly regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates who embrace those values. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.

Arcadia offers a competitive benefits package that includes excellent healthcare, generous tuition benefits for employees and their families, retirement benefits, health and wellness programs and resources, and much more.

Position Code:AC156F

Quick Apply

Refine Your Search

technical support analyst jobs in wayne, pa

Technical Analyst

IT Support Analyst (East Coast)

Business Systems Support Analyst

IT Support Analyst

Hybrid Desktop Support Analyst

Sr IT Support Analyst | Wayne, PA | Rate Open

EOC Support Analyst

Senior Specialist, Production Services Application Support Analyst

URBN Desktop Analyst

Business Ops/PMO Analyst

Technical Support Analyst - Philadelphia, PA

Help Desk Analyst

Helpdesk Analyst II

IT Operations Analyst

Senior Technical Support Analyst

Senior Technology Service Management Analyst

Partner Success Analyst

Epic Credentialed Trainer-Project Delivery Senior Analyst

Platform Operations Sr. Analyst – Weekend Shift, Nasdaq Eqlipse Trading (Philadelphia)

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