We anticipate the application window for this opening will close on - 8 Aug 2026
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working onsite 4 days a week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. The person in this role will work from the Medtronic facility located in Mounds View, Minnesota.
This role will require 20% of travel to enhance collaboration and ensure successful completion of projects.
The Innovation Lab is an internal experience, design, and strategy consulting team that partners globally to solve complex challenges and drive growth using Human-Centered Design (HCD). As a Senior Human Centered Design Researcher, you will work with designers, strategists, and cross-functional partners to lead research sprints, build deep user empathy, and translate insights into actionable direction. The role focuses on early-stage research—such as contextual inquiry, interviews, and concept evaluation—to uncover unmet needs and inform product design. Your work supports innovative healthcare solutions and enables a smooth transition into development by clearly defining user needs, experience principles, and value for both users and Medtronic.
We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications to achieve long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.
Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives.
CAREERS THAT CHANGE LIVES
Scope, plan, and align research and Human Centered Design (HCD) activities with Medtronic Operating Unit (OU) marketing, R&D, and technology leaders, ensuring alignment on objectives, approach, deliverables, and impact
Lead and execute multiple concurrent research sprints in partnership with OU teams, working independently in the field and/or providing strategic guidance for execution
Develop and drive research methods that explore conceptual use scenarios, workflows, and unmet needs through contextual inquiry, observation, and qualitative engagement with users and stakeholders
Collaborate with cross-functional partners to design and refine research materials, including recruitment criteria and processes, screeners, interview guides, and concept stimuli
Synthesize complex qualitative data into clear, actionable insights and research outputs, with a strong emphasis on linking findings to user experience implications, product strategy, and Medtronic business objectives
MUST HAVE (Minimum Qualifications)
NICE TO HAVE (Preferred Qualifications)
Strongly Preferred:
Experience working in healthcare, medical devices, or other regulated environments with exposure to healthcare systems, clinical workflows, and medical device regulatory context
Consulting experience desired
Bachelor’s degree in Design Research, Human Centered Design, Human Factors, Psychology, Marketing, Anthropology, Sociology, Biomedical Engineering, Service Design or a related field, or equivalent professional experience OR
Master's degree in human-centered design or behavioral science discipline
Demonstrated ability to independently lead end-to-end research initiatives, including scoping, method selection, field execution, synthesis, and delivery of actionable insights
Strong familiarity and execution of human centered and qualitative research methods including team facilitation / moderation, contextual inquiry, ethnographic observations, in-depth interviews, usability or concept evaluation
Proven ability to synthesize qualitative data into clear insights that inform design decisions, experience principles, and product strategy
Professional experience conducting qualitative design research within product, service, or experience design teams
Familiarity with front end innovation, upstream product development, early phase concept exploration, and identifying emerging trends in medical practice and technology
Ability to influence decision-making through clear and compelling communication, with experience presenting research findings to diverse audiences and facilitating workshops and working sessions
Ability to communicate ideas and insights visually through deliverables such sketches, workflows, concepts, features, functions of devices, etc.
Experience supporting global or cross-cultural research initiative
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected] .
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$126,400.00 - $189,600.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
