JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As a Facilities Coordinator at JLL, you'll serve as the operational backbone of a dynamic Facility Management Team, providing essential administrative and coordination support that keeps complex client operations running smoothly. In this role, you'll manage everything from work order dispatch and budget tracking to client communications and portal administration, ensuring seamless daily operations across corporate facilities. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and you'll contribute to that mission by enabling your team to deliver exceptional service while maintaining operational excellence. You'll collaborate closely with the Americas Account Director, Team Leads, and facilities staff to coordinate special projects, streamline processes, and create client-facing materials that showcase the value JLL delivers. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this position offers hands-on experience across facilities management, budget administration, communications, and client relationship support that will expand your professional capabilities.
Provide comprehensive administrative support to the Americas Account Director and Facility Management Team Leads, serving as a trusted coordinator for account operations
Create and maintain client-facing materials including Quarterly Business Reviews, regular reports, memos, newsletters, Town Hall presentations, and safety communications
Manage work order systems from intake through completion, coordinating dispatch and ensuring timely resolution with clear stakeholder communication
Maintain and update Client Portals in Microsoft SharePoint, ensuring accurate documentation, organized records, and easy access to critical information
Oversee account security protocols including site access coordination, badge management, employee permissions, and access level administration
Support onboarding and offboarding processes by coordinating equipment orders, badge setup, training schedules, and policy documentation for new team members
Assist with budget creation, tracking, and variance analysis, working with the team to identify cost savings opportunities and respond to financial issues
Conduct research, prepare operational reports, and support special projects as assigned by Account Leadership to drive continuous improvement
Coordinate tactical planning activities and manage small facility management tasks to support regional team goals and client satisfaction objectives
Bachelor's degree preferred; or equivalent combination of education and professional experience
Minimum of 3-5 years in an administrative support role, preferably in real estate, facilities management, or corporate environments
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Microsoft SharePoint
Exceptional organizational skills with proven ability to manage multiple priorities simultaneously in a fast-paced, dynamic environment
Strong written and oral communication skills with the ability to create professional client-facing materials and correspondence
Customer service orientation with a track record of building effective relationships with internal and external stakeholders
Detail-oriented approach with strong time management abilities and commitment to delivering high-quality work on schedule
Self-starter mentality with the ability to work independently, anticipate needs, and complete projects with minimal supervision
Demonstrated adaptability and comfort dealing with ambiguity, changing priorities, and evolving client requirements
Experience in corporate facilities management, property management, or commercial real estate operations
Familiarity with computerized maintenance management systems (CMMS) or work order management platforms
Background in budget administration, financial tracking, or variance analysis within facilities or operations contexts
Experience supporting executive-level leaders and managing communications for large, complex client accounts
Knowledge of facility security systems, access control protocols, and onboarding/offboarding best practices
Proven ability to identify process improvements and implement solutions that enhance efficiency and client satisfaction
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
60,000.00 – 64,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Webster, NY
Job Tags:
Hiring
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
