Top 18 Lead teller Jobs in Webster, Ny

Lead Teller
KeyBank National Association —Rochester, NY
- $18.75 - $25.00 an hour
- 8 hour shift
- Mid-level
- Office
- Windows
Teller - Penfield Branch
ESL Federal Credit Union —Penfield, NY
- $19.66 an hour
- Full-time
- Office
- High school diploma or GED
- Entry level
- Wellness program
- 401(k) matching
1d
Part-Time Universal Banker - Henrietta Branch
M&T Bank —Rochester, NY
- $18.68 - $31.14 an hour
- Part-time
- Bilingual
- Computer literacy
- Office
9d
Assistant Branch Manager - Pittsford Branch
M&T Bank —Pittsford, NY
- $26.00 - $43.34 an hour
- Full-time
- Bilingual
- Word processing
- Mid-level
Senior Relationship Banker
NBT Bank —Webster, NY
- $20.10 - $26.79 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Assistant Branch Manager - Webster Branch
M&T Bank —Webster, NY
- $26.00 - $43.34 an hour
- Full-time
- Bilingual
- Word processing
- Mid-level
8h
Bilingual Teller - Chestnut Street Branch (Bilingual English/Spanish)
ESL Federal Credit Union —Rochester, NY
- $19.66 an hour
- Full-time
- Office
- High school diploma or GED
- Entry level
- Wellness program
- 401(k) matching
8d
Teller (Multi-site) Newark & Phelps Branches
ESL Federal Credit Union —Newark, NY
- $19.66 an hour
- Full-time
- Office
- High school diploma or GED
- Travel
- Wellness program
- 401(k) matching
Assistant Service Manager- Rochester Region
Canandaigua National Bank & Trust Co —Rochester, NY
- $22 an hour
- Full-time
- Mid-level
- Leadership
- Profit sharing
- Wellness program
Quick Apply
Teller - Hudson Ave Branch (Bilingual/Non Bilingual)
ESL Federal Credit Union —Rochester, NY
- $19.66 an hour
- Full-time
- Spanish
- English
- Office
- Wellness program
- 401(k) matching
14d
Relationship Banker
Nextier Bank —Rochester, NY
- $21 - $25 an hour
- Weekends as needed
- Word processing
- English
- Mid-level
Quick Apply
Relationship Banker
Five Star Bank —Canandaigua, NY
- $19 - $26 an hour
- Rotating shift
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Personal Banker
KeyBank National Association —Rochester, NY
- $20.67 - $31.25 an hour
- 8 hour shift
- Word processing
- Mid-level
- Office

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Teller - Penfield Branch
ESL Federal Credit Union —Penfield, NY
This position is responsible to effectively and efficiently process customer transactions in a branch environment and refer customers that may need guidance in…
$19.66 an hour
1d
Bilingual Universal Banker - (English/Spanish)
ESL Federal Credit Union —Rochester, NY
Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner. $22.02 per hour + 10% bilingual premium.
$22.02 an hour

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Lead Teller
PNC Financial Services Group —Columbus, OH
Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Processes a variety of customer interactions.
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Lead Teller

KeyBank National Association -
Rochester, NY

Apply Now

Job Details

Full-time
$18.75 - $25.00 an hour

Qualifications

Computer operation
Staff supervision
Customer relationship building
Phone communication
Windows
Driver's License
Driving
Desktop applications
Computer skills
Team motivation (leadership skill)
Client interaction via phone calls

Full Job Description

Location:

1000 Hylan Drive - Rochester, New York 14623

Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.

Essential Functions

Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
Assumes responsibility for the efficient, effective, and accurate performance of teller functions while coaching other tellers to do so as well in an in-person branch setting.
Acts as a resource to identify and resolve more complex client servicing issues.
Listens for clues for financial wellness opportunities during client conversations, and then appropriately transitions the clients to a Banker.
Assists clients in achieving their financial goals and objectives through the use of financial wellness tools.
Attends and participates in in-person morning huddles and end-of-day debriefs.
Follows compliance, audit, and security procedures, balances cash drawer within balancing guidelines.
Manages day-to-day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing branch operational standards; provides direction and guidance for branch staff on operational/regulatory procedures.
Reviews and maintains knowledge of product guides, fees, and policies to stay current on offerings.
Supports the Branch Manager in onboarding and training new Tellers to the team.
Work on Saturdays as directed by management
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education

High School Diploma , GED, or equivalent business experience (required)

Work Experience

Minimum 3 years of Demonstrated superior client relationship skills (required)
Minimum 3 years of Experienced in cash handling (required)
Working knowledge of PC with Windows based applications and calculator (required)
Demonstrated ability to lead, motivate, and foster teamwork (required)
Demonstrated organizational skills while managing multiple tasks (required)

Licenses and Certifications

Notary License (preferred)

Skills

Knowledgeable about the client’s accounts and business with the bank and uses sound judgment with clients and transactions.
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (e.g., ATM, Online and Telephone Banking).
Strong work ethic and high level of integrity; ability to exercise sound judgment to make reasonable decisions in the absence of direction.
Excellent time management skills.
Managing the daily activities of the teller line, ensuring efficient and accurate processing of transactions, maintaining compliance with banking regulations, and providing exceptional client service
Accurately and securely processing of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift
Promoting the bank's products and services to clients, identifying sales opportunities, and achieving sales targets.
Helping clients achieve their financial goals through education and the use of financial tools

Core Competencies

All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

Physical Demands

Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs.

Driving Requirements

Ability to occasionally operate a motor vehicle with a valid driver's license.

Work Location Category

Branch

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 10/05/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

Apply Now

Refine Your Search

lead teller jobs in webster, ny

Lead Teller

Teller - Penfield Branch

Part-Time Universal Banker - Henrietta Branch

Assistant Branch Manager - Pittsford Branch

Senior Relationship Banker

Assistant Branch Manager - Webster Branch

Bilingual Teller - Chestnut Street Branch (Bilingual English/Spanish)

Teller (Multi-site) Newark & Phelps Branches

Assistant Service Manager- Rochester Region

Teller - Hudson Ave Branch (Bilingual/Non Bilingual)

Relationship Banker

Relationship Banker

Personal Banker

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