Top 209 Technical support engineer level 4 Jobs in Webster, Tx

Technical Support Engineer - Level 4
Park Place Technologies, LLC —Houston, TX
- Remote
- 7 years
- Administrative experience
- SQL
5d
Data Integration Lead
Pinnacle —Pasadena, TX
- $130,000 - $175,000 a year
- Extended hours
- Background check
- Office
- Ability to climb stairs
- Free parking
- Health savings account
Quick Apply
5d
Senior Applications Engineer-Automation Estimating
Powell Industries —Houston, TX
- Full-time
- Microsoft Excel
- Oracle
- Customer service
- 401(k)
- Paid time off
Process Engineer - Manufacturing
Ravago Americas —Baytown, TX
- Full-time
- Mid-level
- Bachelor's degree
- Communication skills
Quick Apply
7d
BAS Programmer
Leoforce —Houston, TX
- $90,000 - $120,000 a year
- Clean driving record
- 5 years
- Databases
- Health insurance
- Dental insurance
Quick Apply
Distribution Engineering Supervisor
Leidos —Texas
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- Engineering
- Flexible schedule
Engineer III
Merit Medical Systems Inc. —Pearland, TX
- Full-time
- 5 years
- Writing skills
- Engineering
- Health savings account
- Paid holidays
Analyst, Service Desk Support
Sysco —Houston, TX
- $25.38 - $38.08 an hour
- On call
- Spanish
- English
- Mid-level
11d
Mechanical Engineer I
KULR TECHNOLOGY CORPORATION —Webster, TX
- $72,000 - $85,300 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Media Production Engineer
University of Houston —Houston, TX
- $18.32 - $20.60 an hour
- Full-time
- 5 years
- University
- Senior level
12d
Network Engineer - Entry Level - Houston, TX
Aston Technologies Inc. —Houston, TX
- $20 - $28 an hour
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Dental insurance
AV Support Technician
EMCO Technologies —Houston, TX
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
7d
Full Stack Software Engineer - Remote
GMV —Houston, TX
- $100,000 - $140,000 a year
- Online Application
- Remote
- 5 years
- Writing skills
- Mid-level
- Paid parental leave
- Health insurance
Reliability Engineer
Pinnacle Asset Integrity Services, LLC —Pasadena, TX
- Extended hours
- Mid-level
- Ability to climb stairs
- Travel
Quick Apply
IT/OT Infrastructure Engineer
INEOS Group —League City, TX
- Full-time
- Bachelor of Science
- System design
- Office
Project Engineer
Texas Injection Molding —Houston, TX
- ERP systems
- Mid-level
- Bachelor's degree
Quick Apply
Quality Engineer I
Fluor Enterprises, Inc-FD —Houston, TX
- $74,000 - $138,000 a year
- Mid-level
- 3 years
- SQL
- AD&D insurance
- Disability insurance
8d
Biomedical Engineer
US Veterans Health Administration —Houston, TX
- $113,548 - $147,615 a year
- Online Application
- Background check
- Current TB test
- Writing skills
- Paid parental leave
- Paid holidays
19h
Server Support Engineer
LTM —Houston, TX
- $80,000 - $105,000 a year
- 5 years
- In-person
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Project Engineer – Leadership Development Program
Pinnacle Asset Integrity Services, LLC —Pasadena, TX
- Extended hours
- Mid-level
- Ability to climb stairs
- Travel
Quick Apply

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technical support engineer level 4 jobs near webster, tx

Technical Support Engineer - Level 4

Park Place Technologies, LLC -
Houston, TX

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Job Details

5 days ago

Qualifications

Managing technical support teams
Customer communication
Data replication
Network hardware support
Content creation for technical audiences
Defect resolution root cause analysis
Managing teams in a customer support role
Technical documentation
Operational management
Hardware maintenance
Firmware
Server backup and recovery
Software installation
Frontline customer support management
Administrative experience
Stacking
Team management
Computer hardware
Incident management operations support
Data backup
SAN
Hardware management
Problem management
Productivity software
Training
Technical writing experience within technology
Equipment racks mounting
Failure analysis

Full Job Description

Sr. Technical Support Engineer- L4 (IBM i)

Responsible for the implementation of customer projects for systems based on IBM i Power platforms. Ensuring that customer requirements are fully understood and implemented in accordance with the timescales defined by both the customer and the cloud provisioning team’s ROIs.

Collaborating with SMEs from other technologies within the cloud provisioning team to provide accurate and comprehensible updates to the Project Managers and other stakeholders. Working with the Service Delivery Managers (SDMs) and the support teams to ensure the customer projects are accepted into service promptly. Providing accurate and complete information for the IBM i services provided to allow a smooth transition into production\live.

Core Responsbilities

Own project-related tasks and work with team members and customers to implement solutions for the IBM i platform.
Deliver projects in line with customer requirements, project timelines, and deadlines set by Client Onboarding Specialists, including working outside normal business hours when required.
Perform physical onsite installations of IBM Power servers; travel will be required.
Complete IBM i system migrations using methods including tape, VTL, software replication, and storage replication.
Support Client Onboarding Specialists by providing timely project updates and translating technical information into clear language for stakeholders.
Work collaboratively with colleagues to streamline implementation solutions and document them for Acceptance into Service for the IBM i platform.
Provide SME-level input to Technical Pre-Sales on prospective solutions being designed/scoped.
Liaise with the Infrastructure team to ensure capacity requirements are communicated in a timely manner.
Deliver efficient and effective support to internal and external customers, including resolving issues escalated beyond lower-tier support and attending customer sites as required.
Act as senior advisor for customer escalations, and technical planning discussions.
Support presales and solution discussions requiring IBM i technical

Basic Qualifications

7-10+ years of experience in a technical support engineering role
IBM Power Hardware infrastructure expert (physical IBM power installations) Physical racking and stacking
IBM i O/S technical troubleshooting skills (from V5R4- V7R6)
logical replication software
SAN replication/Switch configuration
VIOS installation & Configuration
PowerHA tool kit including FSFC and FSR
VTL backup technologies.
HMC, FSP, system firmware, OS & PTF upgrades
LPAR builds & restoration tasks from physical/virtual media
Proficiency in MS Office applications.
Strong organizational, administrative, and problem-solving skills.
Ability to assist/train staff and produce technical documents.
Effective communication, customer-facing, and presentation skills.
Initiative, flexibility, adaptability, and ability to work under pressure.
Ability to work out of normal business hours when required
Strong troubleshooting, root cause analysis, operational governance, major incident, and service management capability.
Experience leading technical support teams within ITIL aligned operational environments.

Preferred Qualifications

Performance analysis
SQL Knowledge.
IBMi Security knowledge

#LI-HW1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

technical support engineer level 4 jobs in webster, tx

Technical Support Engineer - Level 4

Data Integration Lead

Senior Applications Engineer-Automation Estimating

Process Engineer - Manufacturing

BAS Programmer

Distribution Engineering Supervisor

Engineer III

Analyst, Service Desk Support

Mechanical Engineer I

Media Production Engineer

Network Engineer - Entry Level - Houston, TX

AV Support Technician

Full Stack Software Engineer - Remote

Reliability Engineer

IT/OT Infrastructure Engineer

Project Engineer

Quality Engineer I

Biomedical Engineer

Server Support Engineer

Project Engineer – Leadership Development Program

I want to receive the latest job alert for technical support engineer level 4 in webster, tx

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