Top 95 Information technology specialist Jobs in Webster Tx

IT Service Desk Specialist
UNION HOME MORTGAGE CORP —Houston, TX
- Weekends as needed
- Writing skills
- Research
- Office
Quick Apply
Specialist - IT Service Desk
Celanese —Pasadena, TX
- $30.34 - $56.55 an hour
- Research
- Mid-level
- Windows
IT Operations Specialist
Wellby Financial —Webster, TX
- Full-time
- Clean driving record
- Computer Science
- 5 years
Helpdesk Support Specialist
TransPerfect —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
IT Infrastructure Support Specialist
CAMP ROOFING Ltd Limited Partnership —Houston, TX
- Full-time
- Remote
- Microsoft Outlook
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
IT Support Specialist
Hermann Services —Houston, TX
- $55,000 - $65,000 a year
- Mid-level
- Communication skills
IT Support Specialist
Hermann Forwarding —Houston, TX
- $55,000 - $65,000 a year
- Mid-level
- Communication skills
Quick Apply
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Houston, TX
- $50,000 - $52,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Cloud Operations Specialist
Sysco —Houston, TX
- Hybrid work
- Azure
- Computer Science
- DevOps
Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
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End User Support Specialist II
Stewart Title Guaranty Company —Texas City, TX
- Online Application
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Technology Specialist
ESP Services —Houston, TX
- Full-time
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
Quick Apply
7d
Service Desk Support Specialist
Viridien —Houston, TX
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
Specialist II, Sysco Technology Support
Sysco —Houston, TX
- Weekends as needed
- 5 years
- Mid-level
- Office
10d
Technical Support Specialist
Sanmina Corporation —Houston, TX
- On call
- Mid-level
- Windows
- Ability to lift 50 pounds
Systems Specialist
Sheldon Independent School District —Houston, TX
- From $59,560 a year
- On call
- Google Workspace
- Computer science
- Computer Science
10d
Odyssey Help Desk Specialist (Tier-1)
Harris County —Houston, TX
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
Breast Center Support Specialist
TOPS Surgical Specialty Hospital (11000) —Houston, TX
- Full-time
- CPR Certification
- Surgery
- Hospital
- Health savings account
- AD&D insurance
8d
IT Specialist (Houston, TX)
Fish & Richardson —Houston, TX
- On call
- Mid-level
- Windows
- Microsoft Office
- Profit sharing
- Health insurance
Contingent Systems Analyst / IT Specialist
TechTrans International —Houston, TX
- Online Application
- Mid-level
- 3 years
- Analysis skills

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information technology specialist jobs near webster tx

IT Service Desk Specialist

UNION HOME MORTGAGE CORP -
Houston, TX

Quick Apply

Job Details

Full-time

Qualifications

Desktop computer repair
Mobile device support
Operating systems
Triage
Writing skills
In-person customer service
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Telecommunications systems
Desktop applications
Desktop administration
Mobile devices

Full Job Description

The IT Service Desk Specialist is the primary contact for all external offices regarding technical support issues. The goal is to support, educate and train decentralized office employees on applications and technology to diminish recurring future support requests and make each employee feel well supported and comfortable with technology.

The position provides technical assistance and support for requests and incidents focusing heavily upon computer systems, software, hardware (including mobile devices). This position requires the ability to provide a response in person, in writing, or over the phone while sitting at a desk for long period of time.

At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!

DUTIES & RESPONSIBILITIES

Provides support through astute troubleshooting methodology
Address a full range of customer needs, including troubleshooting, technical assistance, system usage support, password resets, etc.
Document each customer interaction in the ticketing system in a clear, concise, and understandable format
Train customers to facilitate the future state of self-service, utilizing technology
Research and resolve customer calls that require follow-up
Complies with documented processes and works towards meeting expected service levels
Maintain accountability for incident prioritization and resolution
Monitor assigned incidents to ensure adequate and timely resolution in accordance with service levels
Respond to initial phone calls in a fast paced, help desk environment
Provide insight and recommendations to improve efficiency and workflows

EDUCATION & EXPERIENCE

High school diploma or equivalent
1+ year of experience in help desk or related IT field
1+ year of experience in field requiring customers service skills
Familiarity with or experience in troubleshooting LAN hardware/software, desktop devices and end user applications on mid-range systems, cloud and mobile devices.

SKILLS REQUIRED

Ability to triage technical issues efficiently and effectively
Quick to learn new technologies and applications
Knowledge in relevant operating systems, languages, and environments
Great verbal and written communication skills
Positive working attitude, contributing as an individual and team member to accomplish goals
Strong analytical skills, decisiveness, and sound judgment
Knowledge of current and evolving information technologies, such as telecommunications, electronic data distribution networks and computers
Willing and able to work occasional holidays, weekends, and evenings
Ability to manage time and adapt to changes in workflow

This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Refine Your Search

information technology specialist jobs in webster tx

IT Service Desk Specialist

Specialist - IT Service Desk

IT Operations Specialist

Helpdesk Support Specialist

IT Infrastructure Support Specialist

IT Support Specialist

IT Support Specialist

Entry Level Customer Training Specialist – Traveling

Cloud Operations Specialist

Support Desk Specialist

End User Support Specialist II

Technology Specialist

Service Desk Support Specialist

Specialist II, Sysco Technology Support

Technical Support Specialist

Systems Specialist

Odyssey Help Desk Specialist (Tier-1)

Breast Center Support Specialist

IT Specialist (Houston, TX)

Contingent Systems Analyst / IT Specialist

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