Top 3 Help desk analyst Jobs in Weirton, Wv

Advanced Workspace Support Technician
General Dynamics Mission Systems, Inc —Canonsburg, PA
- $31.50 - $32.50 an hour
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Paid parental leave
- Health insurance
Help Desk Analyst
Aires —Pittsburgh, PA
- Full-time
- Hybrid work
- Computer literacy
- Office
- High school diploma or GED
- 401(k) matching
Quick Apply
2d

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Advanced Workspace Support Technician
General Dynamics Mission Systems, Inc —Canonsburg, PA
As an exceptional problem solver, you’ll respond to and diagnose problems and answer queries regarding computer hardware, software, network and…
$31.50 - $32.50 an hour
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All Lines Technology —Cranberry Township, PA
Ability to troubleshoot and diagnose PC Hardware/Software problems and problems with equipment (e.g., cables, terminals, keyboards, etc.) and possess good…
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Associate degree in a technology-related field or equivalent hands-on experience; help desk certifications are preferred.
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Advanced Workspace Support Technician

General Dynamics Mission Systems, Inc -
Canonsburg, PA

Apply Now

Job Details

Full-time
$31.50 - $32.50 an hour

Benefits

Paid parental leave
Health insurance
Parental leave
401(k) matching

Qualifications

Patch management
ServiceNow
Desktop administration

Full Job Description

Basic Qualifications :

Associate’s degree is required or equivalent experience plus a minimum of 3 years of relevant experience. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Responsibilities for this Position:

Imagine building your career by developing the solutions that support the mission of our nation’s service members, intelligence analysts and first responders. That’s the challenge that’s waiting for you at General Dynamics Mission Systems. Here you have the opportunity to redefine innovation and excellence for the world. Are you ready? Then make a career move that makes an impact at General Dynamics Mission Systems.

We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar and everything in between.

As an exceptional problem solver, you’ll respond to and diagnose problems and answer queries regarding computer hardware, software, network and telecommunications systems. You’ll install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives, as well as load and verify correct operation of software packages, such as operating system, work processing and spreadsheet programs. We’ll rely on you to handle 2nd tier problems that the 1st tier or help desk support is unable to resolve by simulating or re-creating end user problems and using all available resources to resolve the issues.

What you’ll experience:

Technologies that aren’t just top-notch, they’re often top-secret
A team of bold thinkers committed to exploring what’s next
Opportunities to gain new knowledge - as it’s discovered

What you bring to the table:

Associate’s degree or equivalent experience plus a minimum of 3 years of relevant experience
Ability to support of infrastructure services that include servers and storage
Ability to perform OS and vendor software patching on servers
Experience with the following: Service Now, Basic networking knowledge, Windows 11, Office 365, One Drive, General AI skills, Time management, Customer Service skills, Organizational skills

What sets you apart:

Creative thinking with the ability to multi-task
Team player who thrives in collaborative environments and revels in team success
Commitment to ongoing professional development
Identifies opportunities to apply AI for continuous improvement and innovation
Experience with Zscaler, Crowdstrike, CODEX CLI

Our Commitment to You:

An exciting career path with opportunities for continuous learning and development.
Research oriented work, alongside award winning teams developing practical solutions for our nation’s security
Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more
See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Please note the target salary range indicated in the job description.

Workplace options:

This position is fully on-site in our Canonsburg PA facilities...we are not offering a relocation package at this time.

Salary Note: This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range: USD $31.50 - USD $32.50 /Hr. Company Overview:

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply Now

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