Top 2847 Member services representative Jobs in Wellesley, Ma

Electronic Services Representative
Boston Firefighters Credit Union —Milton, MA
- $51,875.91 - $77,813.87 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
12d
HR Business Partner (HRBP)
Inform Diagnostics Inc —Needham, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Secretary to Special Education - Elementary Schools & OOD - 1.0 FTE - SY26/27
Wellesley Public Schools —Wellesley, MA
- $28.98 - $35.92 an hour
- Full-time
- School experience
- Ability to walk for extended periods
- Mid-level
7d
Patient Care Representative
42 North Dental —Needham, MA
- $23 - $25 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
6d
Visitor Services Representative
MIT Lincoln Laboratory —Lexington, MA
- $65,000 - $86,200 a year
- Mid-level
- Administrative experience
- Driver's License
- Health insurance
- Dental insurance
3d
Patient Services Representative Team Lead
Codman Square Health Center Inc —Boston, MA
- $22.00 - $34.28 an hour
- Extended hours
- Computer literacy
- HIPAA
- Mid-level
Quick Apply
4d
Patient Services Representative
Codman Square Health Center Inc —Dorchester, MA
- $20.00 - $31.16 an hour
- Spanish
- Computer literacy
- Urgent Care
- Commuter assistance
- AD&D insurance
Quick Apply
WHS Instructional Library Assistant - 1.0 FTE - SY 26/27
Wellesley Public Schools —Wellesley, MA
- $2,580 - $3,018 a month
- Full-time
- Psychiatry
- Public school
- Ability to lift 25 pounds
6d
IT Support Representative (Local Candidates Preferred)
LinQ Global Group —Boston, MA
- Call employer
- Remote
- Bilingual
- Children
- Organizational skills
Patient Access Representative: 9:30am-6pm M- F
Beth Israel Lahey Health —Needham, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Member Services Representative
St. Mary's Credit Union —Framingham, MA
- $19 - $24 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
12d
Patient Access Representative 3pm-11:30pm M-F
Beth Israel Lahey Health —Needham, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Emergency Telecommunications Dispatcher I (ETD1)
City of Newton —Newton, MA
- $61,925 - $83,221 a year
- Overtime
- Background check
- Customer service
- Writing skills
- Paid holidays
- Disability insurance
Senior Administrative Assistant
TJX Companies —Framingham, MA
- $30.35 - $41.75 an hour
- Microsoft Outlook
- Customer service
- 5 years
- Health savings account
- Paid holidays
Administrative Assistant IV
TJX Companies —Framingham, MA
- $30.35 - $41.75 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Paid holidays
13d
Long Term Substitute Teacher, Health (3241)
Natick Public Schools —Natick, MA
- Full-time
- Bilingual
- Classroom
- Office
13d
Interventionist/Classroom Support Staff - Math (3228)
Natick Public Schools —Natick, MA
- Part-time
- School experience
- Classroom
- Spanish
Instructional Assistants
NEEDHAM PUBLIC SCHOOLS —Needham, MA
- $24.42 - $29.86 an hour
- Temporary
- Classroom
- High school
- Experience working with individuals with disabilities
- Health savings account
- Health insurance
Quick Apply
10d
High School Special Education Behavior Technician - 1.0 - SY 26/27
Wellesley Public Schools —Wellesley, MA
- $31.59 - $38.39 an hour
- Full-time
- Classroom
- Psychiatry
- High school
Director, Member Services
MIT Federal Credit Union —Lexington, MA
- Hybrid work
- Bachelor's degree
- Team management
- Senior level
Quick Apply

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Electronic Services Representative

Boston Firefighters Credit Union -
Milton, MA

Quick Apply

Job Details

Full-time
$51,875.91 - $77,813.87 a year
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Some college
Active listening
Spreadsheets
Research
Windows
High school diploma or GED
Attention to detail
Task prioritization
Productivity software

Full Job Description

Position Overview

The Electronic Services Representative performs a variety of back-office operational and electronic banking functions that support credit union members, frontline staff, accounting staff, and the Electronic Services Department. This position is responsible for overseeing daily digital banking operations, ACH and payment processing, debit card administration, fraud mitigation, account maintenance, and transaction research. The Electronic Services Representative ensures accurate and timely processing, maintains compliance with internal procedures and regulatory requirements, minimizes operational risk, and delivers exceptional service to members and employees.

Key Responsibilities

· Accurately process and research ACH, check, and EFT exceptions and adjustments by established deadlines daily.

· Review and process ACH retail transfers daily.

· Review, process, and research ACH and check returns, ensuring timely resolution

· Provide support for fraud claims, investigations and adjustments involving debit cards, Zelle®, P2P payments, check fraud and other electronic payment channels.

· Manage debit card services, including card ordering, maintenance, replacement, and research related to member accounts and card activity.

· Research and process adjustments related to electronic funds transfer (EFT) errors.

· Process payroll and payroll changes for designated employee groups.

· Review operational reports, perform quality control reviews, maintain accurate records, and identify opportunities for process improvement

· Review and decision mobile deposit transactions submitted through Ensenta, ensuring compliance with credit union policies and risk guidelines.

· Review, verify, decision, and process online account applications.

· Support front-line staff as needed with member inquiries.

· Serve as the primary point of contact for member questions regarding electronic services, including online banking, mobile banking, debit cards, ACH transactions, and digital payment services.

· Assist the Accounting Department with research, reconciliation, and adjustments involving ACH, debit card and check transactions

· Cross-train in department functions to provide operational support and ensure business continuity.

· Participate in electronic services training sessions, webinars, and continuing education to remain current on industry regulations, products, and best practices.

· Perform other duties as assigned.

Qualifications

· Two or more years experience in a financial institution with a working knowledge of electronic payment systems.

· A high school diploma or the equivalent. Some post-secondary education preferred.

· Strong understanding of Windows and Microsoft Office (emphasis on Excel).

· Experience preferred with: Insight, Fiserv Card Services, Ensenta, Ibanking Admin, Partnercare and Compass

Personal Attributes

· Detail Oriented: Prioritize accuracy, thoroughness, and organization

· Communictive: Active listening and clear and concise communication

· Reliable: Consistently dependable, trustworthy, and able to be counted upon to perform as expected

· Organizational: Excels at planning, structuring tasks, and maintaining efficiency

Pay: $51,875.91 - $77,813.87 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in wellesley, ma

Electronic Services Representative

HR Business Partner (HRBP)

Secretary to Special Education - Elementary Schools & OOD - 1.0 FTE - SY26/27

Patient Care Representative

Visitor Services Representative

Patient Services Representative Team Lead

Patient Services Representative

WHS Instructional Library Assistant - 1.0 FTE - SY 26/27

IT Support Representative (Local Candidates Preferred)

Patient Access Representative: 9:30am-6pm M- F

Member Services Representative

Patient Access Representative 3pm-11:30pm M-F

Emergency Telecommunications Dispatcher I (ETD1)

Senior Administrative Assistant

Administrative Assistant IV

Long Term Substitute Teacher, Health (3241)

Interventionist/Classroom Support Staff - Math (3228)

Instructional Assistants

High School Special Education Behavior Technician - 1.0 - SY 26/27

Director, Member Services

I want to receive the latest job alert for member services representative in wellesley, ma

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