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Senior Manager, Educational Counseling

Bright Horizons -
Newton, MA

Quick Apply

Job Details

Full-time
$67,000 - $102,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
Life insurance

Qualifications

Writing skills
Client rapport building
Content editing
Academic institution experience
Employee relationship building
Social media platforms
Bachelor's degree
Relationship management
Working with families
Colleges/universities
Productivity software

Full Job Description

Bright Horizons College Coach has been assisting families in achieving their education goals for more than 20 years. With a strong service mission, commitment to excellence, and focus on ethical guidance, we work with tens of thousands of families who receive our services for free through their employer-sponsored benefit and hundreds more via our more traditional independent consulting service. In both cases, we interact directly with students and parents in person, over the phone, and via video conference.

Primary Purpose

As a Senior Manager of Educational Counseling, you will guide our clients through the college admissions process, helping students present and maximize their unique strengths, accomplishments, and potential in a student-focused and ethical way. As we grow in 2026, we continue to prioritize the diversification of our team, a goal that comes from our Bright Horizons leaders who have been vocal supporters of social justice and equity movements. At the heart of Bright Horizons College Coach is a phenomenal group of knowledgeable, hardworking, team-oriented educators with experience at a wide range of undergraduate institutions. Our team is made up of former admissions and financial aid officers who are dedicated to supporting every kind of student as they consider their best educational path beyond high school. Flexibility plays a key role at Bright Horizons College Coach, not just in our interactions with our clients and one another, but in the way we do our jobs on a day-to-day basis. We work remotely, yet we also share a deep sense of community and camaraderie. We engage with one another on a daily basis and are a tight-knit crew that loves to laugh together as much as we love to work together. If you enjoy the independence of remote work and the human connection of being in an office, we think you’ll appreciate the balance we strike.

Essential Functions/Responsibilities

Support students and families through all aspects of the college admission process, including managing expectations and goals
Contribute to College Coach’s growth, employee satisfaction, and inclusive environment
Work with one Bright Horizons Scholar annually, providing pro-bono support to an under-resourced student through one of our community partnerships
Build on your admission experience to work with a diverse group of students and parents at various socioeconomic levels and help them successfully navigate the education system
Present on a full spectrum of educational topics, such as admission to four-year colleges, guidance for STEM applicants, and admissions basics for families new to the process
Collaborate with an experienced and engaged team of admissions and college finance experts to maintain up-to-date knowledge in the field
Work a flexible schedule, including some evening or weekend appointments
Participate in occasional work travel including our annual, in-person team meeting

Decision Making Authority

Position requires interactions with clients as a representative of College Coach. Daily decisions regarding these interactions can have an impact on our success with each client and direct impact on College Coach revenue. Key decision-making opportunities lie in the development and implementation of individualized education counseling plans as well as within the role of supporting projects on the team. Presentations on behalf of College Coach impact our reputation and potential future business opportunities.

Job Requirements – Education/Experience

Bachelor's Degree - Required
2 plus years of experience in selective college admissions required; college counseling experience a plus

Additional Job Requirements

Availability to start as early as May 4, 2026
Passion for higher education and a commitment to increasing education access for a broad constituency of students
The ability to reach all audiences and meet families where they are in the process
A high degree of integrity, creativity, and strategic thinking, plus great time management, organizational skills, and a willingness to embrace flexibility
Confident presence, strong relationship building skills, and a professional manner
Strong editing and writing ability coupled with attention to detail
Superior presentation skills in both large group and individual settings
Willingness to share your knowledge and experience with our team in both formal and informal ways
Interest in working in a collaborative, team-oriented environment and commitment to the principles of diversity, equity, and inclusion
Comfort level with technology, including Microsoft Office 365 Suite and social media platforms

Salary/Hourly Rate and Other Compensation Disclosures:

The annual starting salary for this position is between $67,000 - $102,000. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

Medical, dental, and vision insurance
Paid vacation, sick, holiday, and parental bonding leave
401(k) retirement plan
Long-term and short-term disability insurance
Life insurance
Money-saving discounts and financial planning tools
Tuition assistance and education coaching

· Caregiving support and resources for the children and adults in your family ·

Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness

Bright Horizons is accepting applications for this role on an ongoing basis.

Life at Bright Horizons:

At Bright Horizons, you’re more than your job title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Quick Apply

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Essential Functions/Responsibilities

Decision Making Authority

Job Requirements – Education/Experience

Additional Job Requirements

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