Top 18 Patient services representative Jobs in Wellsboro Pa

Patient Services Representative
UPMC —Wellsboro, PA
- $19.41 - $29.15 an hour
- 8 hour shift
- Hospital
- HIPAA
- Administrative experience
4d
Front Office Assistant
Miracle-Ear —Wellsboro, PA
- $17 an hour
- Full-time
- Inventory management
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
Patient Support Representative
PRSM Healthcare —Wellsboro, PA
- From $13.39 an hour
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- 401(k)
Quick Apply
1d
Office Assistant I, Gastroenterology at Glen Mills
Christiana Care Health Systems —Mills, PA
- $17.32 - $25.12 an hour
- Full-time
- Urgent Care
- High school diploma or GED
- Communication skills
- 403(b) matching
- Paid parental leave
7d
Dental Patient Coordinator
The Smilist —Mills, PA
- $20 - $23 an hour
- Full-time
- Dental office
- 1 year
- Communication skills
- Health insurance
- Vision insurance
Quick Apply

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Front Office Assistant
Miracle-Ear —Wellsboro, PA
Communication: Comfortable handling both inbound and outbound calls. Drive customer appointments to support store performance by making outbound calls to…
$17 an hour
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Front Office Receptionist
Real Disposal —Mansfield, PA
Answer and direct incoming phone calls in a professional and courteous manner. The receptionist regularly communicates with customers, drivers, vendors,…
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6d

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Dental Front Desk Receptionist
Heritage Dental Hilliard —Hilliard, OH
Collaborate with front desk and clinical staff to streamline office operations and enhance patient satisfaction. Dental receptionist: 3 years (Required).
From $30 an hour
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Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
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Patient Services Representative

UPMC -
Wellsboro, PA

Apply Now

Job Details

Full-time
$19.41 - $29.15 an hour
4 days ago

Qualifications

High school diploma or GED

Full Job Description

Purpose:
Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is hiring a full-time Patient Services Representative to support UPMC Wellsboro. This role would work various 8-hour shifts Monday through Friday, as well as rotating Saturdays and holidays, between 6:00am-8:00pm. Most shifts would be 6:00am-2:30pm, 7:30am-4:00pm, 8:00am-4:30pm, or 11:30am-8:00pm, however flexibility to cover all shifts as needed is required. This role would rotate between registration offices, the pre-admission testing registration office, and the switchboard operator office.

A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, as well as schedules subsequent appointments within the continuum of care, all while promoting an overall culture of service excellence.

If you have strong customer services skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today!

Responsibilities:

Provide a warm greeting for all patients.
Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference.
Collect copayments and any other applicable patient payments at the point of service.
Confirm and/or update patient registration information at checkout.
Schedule follow-up appointments within the practice at checkout.
Schedule or connect patient to resources to schedule for ancillary services at checkout.
Help patients navigate the healthcare system by providing clear and understandable instructions.
Provide follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
Understand the principles of service recovery and be both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.
Register patients in Biometrics (fingerprint recognition) program and explain benefits.
Promote MyUPMC patient portal and assist patients in registration when applicable.
Assist patients in education of financial responsibility and connect them to advocacy resources as needed.
Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries.
Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
Appropriately distribute / triage phone calls to other areas and / or clinical providers.
Assist with administrative duties in the office including but not limited to scanning of medical records and faxing.
Stay informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicate what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services.

Completion of high school graduate or equivalent is required.
Experience with personal computer-based applications or other various office equipment and proficient typing skills are preferred.
Two years of experience in a medical / billing / fiscal or customer service function is preferred.
Knowledge of medical terminology is preferred.
Prior experience with Medipac, Epic, or other health records systems is preferred.

Licensure, Certifications, and Clearances:

Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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Refine Your Search

patient services representative jobs in wellsboro pa

Patient Services Representative

Front Office Assistant

Patient Support Representative

Office Assistant I, Gastroenterology at Glen Mills

Dental Patient Coordinator

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