Top 43 Collection agent Jobs in Wesley Chapel, Fl

COLLECTIONS COUNSELOR
TCM Bank, N.A. —Tampa, FL
- $51,860 - $59,620 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- 3 years
- Continuing education credits
- Paid parental leave
AR Credit & Collections Specialist
Signode —Tampa, FL
- $25 - $27 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Dental insurance
- 401(k)
Quick Apply
14d
Data Collection Operator, Optimus
Tesla —Tampa, FL
- Weekends as needed
- Ability to walk for extended periods
- Continuous improvement
- Travel
- Commuter assistance
- Health savings account
12d
Data Collection Operations Lead, Optimus
Tesla —Tampa, FL
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- Commuter assistance
- Health savings account
12d
Patient Financial Representative - Collections / Accounts Receivables
BayCare —Oldsmar, FL
- Full-time
- Remote
- Computer literacy
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
11d
Data Collection Supervisor, Self-Driving
Tesla —Tampa, FL
- Full-time
- Computer literacy
- Mid-level
- Windows
- Commuter assistance
- Health savings account
Revenue Collections Specialist
Steadfast —San Antonio, FL
- Full-time
- Mid-level
- Office
- QuickBooks
- Health insurance
- Paid time off
Quick Apply
Data Collection Supervisor, Optimus
Tesla —Tampa, FL
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
- Commuter assistance
- Health savings account
3d
Insurance Collections Representative
Blackstone Medical Services —Tampa, FL
- Office
- Entry level
Collections & Leasing Specialist
YMP Real Estate Management LLC —Tampa, FL
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Accounting Manager - Cash, Collections, and Revenue
NinjaOne —Tampa, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Insurance Collections Specialist
Stymco Medical —Tampa, FL
- From $20 an hour
- Full-time
- Background check
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
13d
Manager CBO Collections Accounts Receivable
BayCare —Oldsmar, FL
- Full-time
- Urgent Care
- Mid-level
- High school diploma or GED
- Tuition reimbursement
- Paid time off
8d
Collection Manager, Senior
Booz Allen Hamilton —Tampa, FL
- $99,000 - $225,000 a year
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Health insurance
- Flexible spending account
Creditor’s Rights Attorney (Foreclosure and Collections)
Orion Placement —Tampa, FL
- $125,000 - $140,000 a year
- Full-time
- Remote
- 5 years
- Writing skills
- Travel
- Dental insurance
- Paid time off
Quick Apply
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required
Valet Living LLC —Westchase, FL
- $18 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required
Valet Living LLC —Wesley Chapel, FL
- $18 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Preferred
Valet Living LLC —Wesley Chapel, FL
- $18 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
Collection Manager ISR
SOSi —Tampa, FL
- Full-time
- 5 years
- Research
- Office
Quick Apply
Senior Collection Manager
Lucayan Technology Solutions LLC —Tampa, FL
- $0 a year
- Full-time
- Master's degree
- Bachelor's degree
- Travel
Quick Apply

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collection agent jobs near wesley chapel, fl

COLLECTIONS COUNSELOR

TCM Bank, N.A. -
Tampa, FL

Apply Now

Job Details

Full-time
$51,860 - $59,620 a year

Benefits

Continuing education credits
Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Microsoft Outlook
Loan collections
Spreadsheets
High school diploma or GED

Full Job Description

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA.

SUMMARY:
The Collections Counselor is responsible for collections and performance monitoring (via alerts supplied by a third-party vendor) of the Bank's small business credit card portfolio. This role is designed to be consultative to the customer with collection of the delinquency a natural outgrowth of these consultative efforts. The position also performs collection related duties including, but not limited to, daily interaction with outsourced collection vendors, assisting on the collection efforts of late-stage consumer and business delinquencies, and processing of requests for hardships/workouts. Work requires judgment, initiative, tact, and compliance with all applicable laws and regulations. Procedures are generally well defined; supervision is received in policy and interpretive matters.

DUTIES & RESPONSIBILITIES:
1. Manages inbound and outbound calls and communications related to small business accounts, which includes determining reasons for delinquency and establishing payment plans to cure account delinquencies.
2. Establish and maintain rapport with habitually delinquent small business cardholders. and/or accounts in hardship/workout programs.
3. Tactfully educate the cardholder while providing long term solutions to delinquency.
4. Use problem solving techniques to help overcome cardholder objections.
5. Negotiate suitable pay arrangements while stressing urgency and follow up as needed.
6. Assist in the collection efforts of late-stage consumer delinquencies as needed.
7. Perform monthly reconciliations on invoices presented by outside collection and/or recovery agencies (consumer and small business related).
8. Work with AVP Collections to continually refine the performance monitoring tools used on the small business card portfolio.
9. Adhere to Collection Policies and follow established procedures (i.e., Collection, Operating, Recovery, etc.).
10. Comply with appropriate regulations (i.e., Fair Debt Collection Practices Act [FDCPA], Fair Credit Reporting Act [FCRA], and Equal Credit Opportunity Act - a.k.a. REG. B [ECOA], Service Members Civil Relief Act [SCRA], Bankruptcy Reform Act [BRA], etc.).
11. Leverage Agent Bank Relationship where appropriate to achieve success in collection efforts.
12. Keep current with the activities and pronouncements of the CFPB and ensure that the Bank's collection activities foster compliance with these activities/pronouncements.
13. Assists in the completion of vendor research requests.
14. Other duties as assigned.

QUALIFICATIONS:

High School Diploma or its equivalent. Some college experience preferred.
Minimum of 3 to 5 years work experience in a general business atmosphere with a focus on customer service and collections.
Experienced in delivering a high level of customer service using effective professional communication skills.
Above average understanding of and work experience within the financial services industry is strongly preferred.
Must have intermediate skills in Excel, Word, and Outlook.
Physical Requirements: None
Highly organized with excellent attention to detail; effective interpersonal skills; timely completion of all tasks.

TCM Bank, N.A. embraces the diversity of its applicants and employees and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by applicable law.
The actual compensation offered to the candidate will be finalized at the offer and may be above or below the posted range due to skill level, experience, industry-specific knowledge, education/certifications, etc. The offer rate represents one component of TCM Bank's total compensation package. Employees will also receive several benefits as listed below. Other compensation for this position may include bonus eligibility in the TCM Bank Annual Bonus Plan.

Benefits Offered:

Competitive medical, dental and vision benefits
401(k) and Roth 401(k) retirement plans with company match
Flexible spending accounts (medical and dependent care)
Company-paid parental leave
Educational assistance
Company-paid continuing education credits
Paid employee assistance program
12 paid holidays, including (3) Paid Employee Appreciation days each year, (2) Celebrate You Days for your Birthday & Anniversary, and company events. (More than your average company!)
Multiple time-off options for vacation, volunteering, or caring for yourself or loved ones.

Apply Now

Refine Your Search

collection agent jobs in wesley chapel, fl

COLLECTIONS COUNSELOR

AR Credit & Collections Specialist

Data Collection Operator, Optimus

Data Collection Operations Lead, Optimus

Patient Financial Representative - Collections / Accounts Receivables

Data Collection Supervisor, Self-Driving

Revenue Collections Specialist

Data Collection Supervisor, Optimus

Insurance Collections Representative

Collections & Leasing Specialist

Accounting Manager - Cash, Collections, and Revenue

Insurance Collections Specialist

Manager CBO Collections Accounts Receivable

Collection Manager, Senior

Creditor’s Rights Attorney (Foreclosure and Collections)

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Preferred

Collection Manager ISR

Senior Collection Manager

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