Top 26 Help desk Jobs in West, Tx

IT Support Specialist
Legal Monkeys —Waco, TX
- From $24 an hour
- Full-time
- Computer science
- Computer Science
- HIPAA
- Paid holidays
- Health insurance
13d
IT Help Desk Support
Alliance Bank Central Texas —Waco, TX
- From $55,000 a year
- Full-time
- Azure
- Office
- Scripting
- Health savings account
- AD&D insurance
Quick Apply
IT Help Desk
United Ag & Turf —Woodway, TX
- $16 - $18 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- Communication skills
Information Technology Support Specialist
Green Echo —Waco, TX
- $17 - $20 an hour
- Full-time
- Associate's degree
- Communication skills
- Entry level
Quick Apply
Desktop Support Analyst I
DYOPATH —Waco, TX
- $22 an hour
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
Technology Specialist I
Esc Region 12 —Woodway, TX
- $4,740 - $5,930 a month
- Full-time
- Google Workspace
- Microsoft Outlook
- Mid-level
- Health insurance
IT Support Engineer I, OTS
Amazon.com Services LLC —Waco, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
14d
IT SUPPORT SPECIALIST
Wells —Hillsboro, TX
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- Profit sharing
- Wellness program
Quick Apply
IT Manager
STURDISTEEL COMPANY —Hewitt, TX
- $20 - $30 an hour
- Pass drug screening
- Mid-level
- Windows
Quick Apply
Student Worker, Computer Lab
Hill College —Hillsboro, TX
- $12 an hour
- Full-time
- Computer literacy
- University
- Mentoring
IT Coordinator
Central Texas Food Bank —Waco, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- 403(b) matching
- Paid holidays
Technology Support Specialist
Methodist Childrens Home —Waco, TX
- From $21.50 an hour
- Weekends as needed
- Background check
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
IT Coordinator
Central Texas Food Bank, Inc. —Waco, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- 403(b) matching
- Paid holidays
Quick Apply
Technology - Technician
Waco ISD —Waco, TX
- Full-time
- Classroom
- Heavy lifting
- Mid-level
3d
Field Support Tech
Texas State Technical College —Waco, TX
- $40,000 - $42,000 a year
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
Data Center Operations Team Lead
Milestone Technologies, Inc. —Hubbard, TX
- On call
- Ability to walk for extended periods
- High school diploma or GED
- Ability to lift 50 pounds
6d

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IT Support Specialist
Legal Monkeys —Waco, TX
Provide training and end-user technical support on hardware, software, proprietary systems, tools, and workflows. Think critically through unexpected problems.
From $24 an hour
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IT Help Desk Support
Alliance Bank Central Texas —Waco, TX
Key responsibilities include supporting email, hardware, software, connectivity, and product-specific incidents; using approved diagnostic and ticket-tracking…
From $55,000 a year
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IT Support Specialist

Legal Monkeys -
Waco, TX

Apply Now

Job Details

Full-time
From $24 an hour
13 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Application Integration
Systems integration
IT asset management
Software implementation
Hardware maintenance
Process improvement
Equipment troubleshooting
Assembly
Computer hardware
Desktop (troubleshooting support)
Hardware management
Desktop administration
Implementing IT solutions

Full Job Description

Join our team as an IT Support Specialist, where you’ll play a key role in managing hardware and software resources and troubleshooting escalated issues across systems, integrations, and business applications. You will ensure the secure and reliable operation of technology infrastructure across our growing organization. We are seeking a detail-oriented and proactive IT professional with strong technical troubleshooting skills and the ability to support end users in a fast-paced environment.

What You’ll Do

Provide new employee onboarding, including hardware/software provisioning, account setup, and related configuration tasks.
Provide training and end-user technical support on hardware, software, proprietary systems, tools, and workflows.
Manage employee offboarding processes, including disabling access, revoking credentials, and collecting company equipment.
Administer the helpdesk ticketing system, troubleshooting and resolving software and hardware-related problems; provide optimal solutions in a timely manner.
Manage Cybersecurity awareness training for staff.
Configuration of law firm software integrations and maintenance (technical setup, ongoing support of data sync, system connectivity, and troubleshooting).
Maintain system reporting infrastructure.
Coordinate IT hardware and software purchases, maintain inventory records, and stay within budget.
Ensure systems are secure, reliable, and compliant with HIPAA Privacy and Security Rules.
Maintain compliance with organizational IT policies and standards, including data security and system integrity.
Maintain antivirus software and endpoint protection.
Support vendor software, including implementation, maintenance, upgrades, and troubleshooting of applications and systems.
Stay up to date with advancements in technology and recommend upgrades or new solutions to improve organizational operations.
Provide after-hours technical support as needed.
Think critically through unexpected problems
Perform other duties as assigned.

Education & Experience:

Associate's degree in Information Technology, Computer Science, or a related field preferred, or equivalent combination of education, certifications, and hands-on experience.
3-5 years of progressive IT experience required, preferably in IT operations, or systems administration for a small to mid-sized business.
Experience working in or supporting compliance-driven environments, preferably with familiarity in HIPAA Privacy and Security Rule requirements.
Experience managing third-party software vendors.
Hands-on experience with custom application support.
Certifications such as CompTIA A+, Security+, or related credentials are preferred but not required.

Required Skills/Abilities:

Proficient in troubleshooting hardware and software issues across various platforms.
Ability to assemble and configure computer workstations and related technology equipment.
Knowledge of database and software integration principles.
Experience in implementing software solutions for process improvement.
Strong communication skills to assist clients and team members effectively.
Excellent organizational and multitasking abilities.
Proficient in IT asset management and documentation.
Strong problem-solving skills with the ability to troubleshoot unfamiliar issues and work independently in a fast-paced environment.

Benefits:

Paid vacation + 8 paid holidays
401(k) retirement plan with 3.5% match
Medical, dental, vision, life, and supplemental insurance available
Team events and a strong office culture

Why Us?
You could take your talents anywhere. We know that. You know that. So, let’s cut to the chase - We are a Records Collection Company, set on helping our clients by expediting the life of a case. By doing so, this means more money and a faster return to a greater quality of life for clients of the firm. But, what sets us apart? Our commitment to top-tier office culture. Legal Monkeys believes to be the best records collection company in the nation. We grow as individuals, as well as a team. The Legal Monkeys team is full of quick thinkers who are willing to adapt and find the best way to achieve any task in front of them.

Our Core Values:

Play As A Team. By building each other up, we all get better, and - together - we get stronger.
Find A Better Way. We don't know how to settle. We are always asking ourselves how to get better in everything we do.
Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others.
Need To Achieve. Never apologize for having high standards for yourself. We wouldn't want anything less.

Thank you for considering us as a potential employer!

Pay: From $24.00 per hour

Work Location: In person

Apply Now

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help desk jobs in west, tx

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IT SUPPORT SPECIALIST

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