Top 802 Customer experience specialist Jobs in West Allis, Wi

Customer Service Specialist
City of West Allis —West Allis, WI
- $26.18 - $32.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Wellness program
- Health savings account
Customer Care Specialist
Tri City National Bank —West Allis, WI
- $20 - $28 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Senior Customer Service Specialist
MGIC —Milwaukee, WI
- $25.97 - $42.86 an hour
- Online Application
- Microsoft Word
- Microsoft Outlook
- Research
- Profit sharing
- Wellness program
Specialist: Seasonal, Part-time
Apple —Glendale, WI
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Customer Account Specialist
Silgan Containers Mfg Corp —Brookfield, WI
- Full-time
- Microsoft Excel
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Estimating & Sales Operations Specialist
Wrought Washer Mfg., Inc. —Milwaukee, WI
- From $70,000 a year
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Industrial Sales Specialist
Cornell Pump Company LLC —Mount Pleasant, WI
- $35 - $40 an hour
- Full-time
- Hybrid work
- Ability to walk for extended periods
- Engineering
- ERP systems
- Health savings account
- AD&D insurance
Quick Apply
Robotic Welding Specialist
Gladwin Machinery Solutions LLC —Menomonee Falls, WI
- Full-time
- Computer literacy
- Driver's License
- Travel
- Health savings account
- Paid holidays
Quick Apply
2d
Leasing Professional
WIMMER COMMUNITIES —Brookfield, WI
- $20 - $21 an hour
- Full-time
- Background check
- High school diploma or GED
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
12d
Sales Professional (Basement & Foundation Solutions)
Basement Repair Specialists LLC —Brookfield, WI
- $90,000 - $180,000 a year
- Full-time
- Mid-level
- Construction experience
- In-person
- Paid training
- Health insurance
Quick Apply
Quoting and CSR Specialist
Diversified Tooling Innovations —Racine, WI
- Full-time
- ERP systems
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
Consumer Sales Specialist
Generac Power Systems Inc —Pewaukee, WI
- Full-time
- Travel
- Organizational skills
- Experience equivalent to degree accepted
Quick Apply
4d
Customer Data & Market Development Specialist
Confidential —Racine, WI
- Full-time
- In-person
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
5d
Automotive Sales Professional
The Boucher Auto Group —Waukesha, WI
- $80,000 a year
- Email
- Clean driving record
- Sales
- Dealership
- Paid training
- Disability insurance
Quick Apply
Materials Delivery Specialist
Matrix Basement Finishing —Menomonee Falls, WI
- Clean driving record
- Construction site
- Inventory management
- Health insurance
- 401(k)
Quick Apply
Environmental Health Specialist
North Shore Health Department —Glendale, WI
- $64,054 - $93,782 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
3d
Environmental Health & Safety Specialist
The Gund Company —Waukesha, WI
- $75,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
- 401(k) matching
Quick Apply
9d
Tax Expert - Expert Center (Midwest)
Intuit —Wauwatosa, WI
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
4d
Installation Field Specialist
Pella Windows & Doors of Wisconsin —Brookfield, WI
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Construction site
- Customer service
- Paid training
- Health insurance
Quick Apply
Tax Expert - Expert Center (Midwest)
Intuit —Franklin, WI
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
4d

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Customer Service Specialist

City of West Allis -
West Allis, WI

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Job Details

Full-time
$26.18 - $32.00 an hour

Benefits

Wellness program
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Writing skills
Word embeddings
Processing cash transactions
English
Administrative experience
Meeting scheduling
Math
Document viewing software
Associate's degree
Grammar Experience
Microsoft Outlook Calendar
Adobe Acrobat
Quality data entry

Full Job Description

Description

Calling all remarkable customer service people! The City of West Allis needs you. Are you a people person? Do you love helping community members get what they need? Do you take pride in providing high-quality service to customers? Are you skilled in recognizing areas for improvement? We want to hear from you! We're seeking an exceptional public service professional to join our team as a Customer Service/Clerk Specialist.

You'll put your stellar communication abilities to work answering calls, assisting residents in person, and liaising with internal departments. Variety is the name of the game - no two days will look the same. You'll help process payments, licenses, and permits; assist with elections; help customers get what they need; and handle other duties for the Treasurer and City Clerk Departments. We'll leverage your can-do attitude and customer service savvy to keep city operations running smoothly. In this role, you'll have the power to make a difference in our residents' lives while contributing to the betterment of our community.
Hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

We offer a competitive benefits package including contributory medical and fully paid dental, a contributory dual pension program, and generous time off. West Allis residents earn an additional 5% on top of the pay range. Learn more and apply today!

Examples of Duties

Provide courteous prompt service to internal and external customers; Answers telephone calls and handle or route appropriately; process and receipt payments into cash receipting software, including but not limited to water bills, property tax payments, permits, licenses, and other misc. invoices; adheres to the cash management requirements and cash drawer security; maintains and updates departmental records, files and a variety of reports; Actively collaborates with team members to maintain a productive work environment; helps and supports other team members as needed. Enters and reconciles transactions in the appropriate systems.
Prepare correspondence, reports and documents as needed; update various departments’ records; scan and index city records; accept legal documents on behalf of the city, serve as a notary public.
Assist businesses and individuals in determining the types of licenses or permits needed, review of applications for accuracy and completion, review police reports and WORCS data collection. Processing and issuance of licenses and permits according to federal and state laws and municipal ordinances and departments’ guidelines.
Assist in creating agendas, assembling, and distributing agenda material and packets; assist in transcribing minutes; assist in reservation and set up of meeting resources (rooms, equipment, etc.); Assist in the creation and administration of files, documents, and workflows in Legislative and Municode software; Assist in the administration of oaths; Assist in adherence to public hearing notices, posts, publications, and notification requirements.
Assists in the election process including, but not limited to: Voter registration, absentee voting, special voting deputy duties, election software entry and updates, assist in publication, agenda, minutes, and notice requirements, contact voters as needed
Other duties that from time to time may be required and assigned.

Qualifications

Associate’s Degree required.
Preferred Degree in Administrative Professional or related field.
Five years of administrative support work experience including extensive customer service interaction, and cash handling in a large organization or equivalent.
Ability to enter data and utilize software in accordance with the needs of the department. Demonstrated proficiency in Microsoft Office Suite programs - including Microsoft Outlook (mail, calendar, tasks), Word (templates, forms, mail merge, reviewing) and Excel; and Adobe Acrobat.
Advanced skills in English grammar/writing and math. Experience working with groups of people from diverse backgrounds.

Benefits include: Time off Bank with the ability to accrue up to 25 days in one year to be used at your discretion with management approval; nine (9) paid holidays; eligibility for health insurance the first of the month following thirty (30) days of service with choice of a PPO Plan or High Deductible Health Plan (with optional participation in a Health Savings Account) – both plans are contributory and cover the employee and his/her family; fully paid dental insurance covering the employee and his/her family, with eligibility the first of the first of the month following thirty (30) days of service; a dual pension system comprised of the Wisconsin Retirement Fund* and Federal Social Security (both of which are contributory); a fully paid Life Insurance Program* with coverage in the amount of the employee's annual salary adjusted to the next highest one thousand dollars, with the option for additional coverage; an educational reimbursement plan for the pursuit of job related courses including personal and professional training opportunities and professional organization memberships; voluntary benefit programs consisting of vision, Flexible Spending Benefits for Dependent Care and Medical Reimbursement, Section 457: Deferred Compensation, Treasury Direct Payroll Savings Plan for Savings Bonds, and other various benefits including, but not limited to, Employee Assistance Program (EAP), Employee Wellness Program, Armed Services Reserve Training, and Federal Loan Program.

The Wisconsin Retirement Fund and Life Insurance Program benefits are provided according to plan guidelines of the State of Wisconsin Department of Employee Trust Funds.

Apply Now

Refine Your Search

customer experience specialist jobs in west allis, wi

Customer Service Specialist

Customer Care Specialist

Senior Customer Service Specialist

Specialist: Seasonal, Part-time

Customer Account Specialist

Estimating & Sales Operations Specialist

Industrial Sales Specialist

Robotic Welding Specialist

Leasing Professional

Sales Professional (Basement & Foundation Solutions)

Quoting and CSR Specialist

Consumer Sales Specialist

Customer Data & Market Development Specialist

Automotive Sales Professional

Materials Delivery Specialist

Environmental Health Specialist

Environmental Health & Safety Specialist

Tax Expert - Expert Center (Midwest)

Installation Field Specialist

Tax Expert - Expert Center (Midwest)

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