Top 33 Guest service agent Jobs in West Allis, Wi

Front Desk Agent Full Time and Part Time Position
Crescent Hotels & Resorts LLC —Brookfield, WI
- Part-time
- Research
- Residential
- Hotel
- 401(k) matching
- Employee discount
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Hotel Guest Service Agent
TownePlace Suites Milwaukee Oak Creek —Oak Creek, WI
- $16 - $18 an hour
- Part-time
- Hotel
- In-person
- Reliable transportation
- Health insurance
- Dental insurance
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5d
Front Desk Clerk - PT
Pfister Hotel —Milwaukee, WI
- $17 an hour
- Part-time
- Computer literacy
- English
- Hotel
- Paid time off
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Hotel Front Desk Agent - PT
Iron Horse Hotel Milwaukee —Milwaukee, WI
- $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
14d
Front Desk Agent - Part-Time PM Shift (Weekends) | Country Inn, Brookfield
Country Inn & Suites by Radisson, Milwaukee West/Brookfield —Brookfield, WI
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
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Guest Service Agent - FT
Kimpton Hotels & Restaurants —Milwaukee, WI
- From $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Ambassador Hotel —Milwaukee, WI
- From $16 an hour
- Urgently hiring
- In-person
- Guest services
- 1 year
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Agent
Brookfield Ventures LLC —Brookfield, WI
- $16 - $18 an hour
- Part-time
- Hotel
- Computer skills
- Ability to stand for extended periods
- Paid holidays
- Paid time off
Quick Apply
Night Auditor
Wauwatosa Milwaukee Homewood Suites —Wauwatosa, WI
- $17 an hour
- Part-time
- Hotel
- Entry level
- Profit sharing
- Health insurance
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Front Desk Agent, PT Evenings and Weekends |Residence Inn, Milwaukee
Residence Inn, Milwaukee —Milwaukee, WI
- Part-time
- Residential
- Hotel
- High school diploma or GED
Quick Apply
Third Shift Front Desk Agent
Ambassador Hotel —Milwaukee, WI
- From $16 an hour
- Urgently hiring
- In-person
- Guest services
- 1 year
- Health insurance
- Dental insurance
Quick Apply
8d
Night Auditor
Hyatt Place Milwaukee Downtown —Milwaukee, WI
- $18.00 - $19.50 an hour
- Overtime
- Basic math
- Mid-level
- Hotel
- Paid time off
- 401(k) matching
Quick Apply
Front Desk 2 Shift Weekend Part Time
EMA MKE HOTEL OPERATOR LLC —Milwaukee, WI
- $15 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent, Part-Time | Residence Inn, Milwaukee
CSM Lodging Services Incorporated —Milwaukee, WI
- Part-time
- Residential
- Hotel
- High school diploma or GED
Quick Apply
7d
Front Desk Agent (Brown Deer)
Four Points by Sheraton North Shore Milwaukee —Milwaukee, WI
- $16 - $18 an hour
- Part-time
- Computer literacy
- English
- Windows
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Front Desk Agent
EMA MKE HOTEL OPERATOR LLC —Milwaukee, WI
- $14 - $16 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
White Lodging Services Corporation —Milwaukee, WI
- From $16 an hour
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
Front Desk Weekends 1st & 2nd Shift
EMA MKE HOTEL OPERATOR LLC —Milwaukee, WI
- $15 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk 2nd Shift
EMA MKE HOTEL OPERATOR LLC —Milwaukee, WI
- $15 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Service Representative
Like Dislike Holiday Inn Pewaukee-Milwaukee West by IHG —Pewaukee, WI
- $14 - $18 an hour
- Part-time
- Hotel
- Computer skills
- In-person
- Paid training
- Health insurance
Quick Apply
4d

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guest service agent jobs near west allis, wi

Front Desk Agent Full Time and Part Time Position

Crescent Hotels & Resorts LLC -
Brookfield, WI

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Job Details

Part-time | Full-time

Benefits

401(k) matching
Employee discount

Qualifications

Hotel and accommodations payment processing
Sales transaction processing
Greeting customers
Answering guest questions
Research
Credit card payment processing
Hotel room assignment management
Making change
Computer skills
Receptionist experience within hospitality industry
Foreign currency handling
Hotel and accommodations guest complaints handling
Providing product information
OPERA
POS systems
Negotiation
Entry level
Currency exchange handling

Full Job Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

The brand new Courtyard/Residence Inn by Marriott Poplar Creek Complex is looking for its next great team member to join us on our Front Office team. We are committed to providing you with:

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide

Here is what you will be doing each day:

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards

Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.

Does this sound like you?

You have prior experience as a Front Desk Agent in a hotel or in a high volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety
of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit. Marriott brand experience a plus.

Our Differences Are What Make Us Great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Experience

Preferred

Fosse

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in west allis, wi

Front Desk Agent Full Time and Part Time Position

Hotel Guest Service Agent

Front Desk Clerk - PT

Hotel Front Desk Agent - PT

Front Desk Agent - Part-Time PM Shift (Weekends) | Country Inn, Brookfield

Guest Service Agent - FT

Front Desk Agent

Front Desk Agent

Night Auditor

Front Desk Agent, PT Evenings and Weekends |Residence Inn, Milwaukee

Third Shift Front Desk Agent

Night Auditor

Front Desk 2 Shift Weekend Part Time

Front Desk Agent, Part-Time | Residence Inn, Milwaukee

Front Desk Agent (Brown Deer)

Front Desk Agent

Front Desk Agent

Front Desk Weekends 1st & 2nd Shift

Front Desk 2nd Shift

Guest Service Representative

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