Top 10 Help desk analyst Jobs in West Allis, Wi

IT Desktop Support Technician
Komatsu Mining Corp. —Milwaukee, WI
- $49,100 - $61,400 a year
- High school diploma or GED
- Travel
- Associate's degree
- Health savings account
- Disability insurance
Quick Apply
Sr. Desktop Support Technician
Komatsu Mining Corp. —Milwaukee, WI
- $53,900 - $67,400 a year
- 5 years
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
IT Help Desk Analyst 1
Walbec Group —Waukesha, WI
- Full-time
- Windows
- Associate's degree
- Entry level
- Profit sharing
- Paid parental leave
Technology Support Analyst (On-Site)
Foley & Lardner LLP —Milwaukee, WI
- $58,100 - $81,300 a year
- Full-time
- Mid-level
- High school diploma or GED
- Travel
Student Information Systems Analyst
The Medical College of Wisconsin, Inc. —Milwaukee, WI
- Weekends as needed
- Hybrid work
- Oracle
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
MANAGER OF IT ANALYTICS
Milwaukee County Transit System —Milwaukee, WI
- $77,600 - $97,033 a year
- Full-time
- Office
- SQL
- Bachelor's degree
NETWORK ARCHITECT
Milwaukee County Transit System —Milwaukee, WI
- $82,500 - $97,000 a year
- Full-time
- 5 years
- Windows
- Supervising experience
Senior Oracle Applications Developer Lead
Enerpac Tool Group Corp —Milwaukee, WI
- Weekends as needed
- Computer science
- Computer Science
- Research

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IT Desktop Support Technician
Komatsu Mining Corp. —Milwaukee, WI
This role provides technical support for end-user hardware, software, and A/V conference room technologies. Provide on-site and remote technical support for end…
$49,100 - $61,400 a year
Quick Apply
Help Desk Support Technician
ADVENT —Wauwatosa, WI
Monitor and work within inbound service requests (tickets), answering incoming Help Desk calls, and escalate issue as necessary to ensure user's downtime due to…
$56,000 - $84,000 a year
Quick Apply
8d

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Help Desk Support Specialist
Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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IT Desktop Support Technician

Komatsu Mining Corp. -
Milwaukee, WI

Quick Apply

Job Details

$49,100 - $61,400 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Join Komatsu and Be Part of Something Big!

Job Overview

We have an immediate opportunity for an IT Desktop Support Technician to work at our South Harbor, Milwaukee location. This role provides technical support for end-user hardware, software, and A/V conference room technologies. The role involves hands-on troubleshooting, system deployment, and cross-functional collaboration to ensure effective and timely support while delivering the highest level of customer service. This entry-level role is perfect for individuals eager to grow their IT skills while supporting a dynamic and collaborative environment.

Key Job Responsibilities

Provide on-site and remote technical support for end-user devices and workplace technologies (including PCs, laptops, tablets, mobile devices, RF guns, printers, and conference room equipment).
Troubleshoot hardware, software, and connectivity issues for end users, escalating as needed to senior technicians or analysts to ensure timely resolution.
Execute endpoint deployment and imaging tasks using standardized tools (Intune, SCCM, etc.) and participate in patch validation and software installation under defined procedures.
Maintain accurate documentation and timely completion of incidents and service requests to repair, deploy, configure, and maintain desktops, laptops, and other IT related equipment.
Support and maintain conference room AV systems, including setup and live support for onsite meetings and video conferencing (Teams, Zoom, Webex).
Support VIP users and executive staff with a high degree of professionalism.
Escalate complex issues to senior support staff or system administrators as needed.
Support IT team with system rollouts, upgrades, and routine maintenance tasks.
Ensure endpoint compliance with corporate standards, security tools, and patching requirements to maintain environment health and security posture.

Qualifications/Requirements

Required Skills

Education & Experience:
- High school diploma or equivalent (Associate’s or Bachelor’s degree in IT or related field preferred).
- Two+ years of experience in IT support, help desk, or related technical role.
- Relevant certifications (CompTIA A+, Microsoft Certified Desktop Support Technician, etc.) are a plus.
Travel requirements:
- Ability to travel to other Komatsu locations as needed; up to 10%.

Preferred Skills

Basic knowledge of Windows 11 and MacOS client operating system environments.
Familiarity with Microsoft Office Suite, Office 365, and common business applications.
Basic understanding of networking concepts (IP, DNS, DHCP).
Strong time management, problem solving, troubleshooting and multi-tasking ability.
Experience in a production or manufacturing environment

Additional Information

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $55,000. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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help desk analyst jobs in west allis, wi

IT Desktop Support Technician

Sr. Desktop Support Technician

IT Help Desk Analyst 1

Technology Support Analyst (On-Site)

Student Information Systems Analyst

MANAGER OF IT ANALYTICS

NETWORK ARCHITECT

Senior Oracle Applications Developer Lead

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