Top 378 Machining manager Jobs in West Allis, Wi

Operations Manager
Infosys BPM Limited —Franklin, WI
- Full-time
- Customer service
- Data analysis skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Production Supervisor
AptarGroup, Inc. —Mukwonago, WI
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Computer skills
- Paid parental leave
- Health insurance
Quick Apply
Body Shop Production Manager
Collision center of milwaukee north —Milwaukee, WI
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Regional Market Manager, Clinic Operations
Forefront Dermatology —Milwaukee, WI
- Urgently hiring
- Hybrid work
- Nursing
- Mid-level
- Clinic
- Profit sharing
- Health savings account
Operations Manager - Nights
Lineage Logistics —Waukesha, WI
- Weekends as needed
- Customer service
- Sanitation
- Warehouse
- Disability insurance
- Health insurance
Quick Apply
Supervisor, Mechanic Shop
Cox Automotive —Caledonia, WI
- $67,100 - $100,700 a year
- Full-time
- ASE Certification
- Customer service
- 5 years
- Paid jury duty
- Paid holidays
Quick Apply
Production Manager
Palermo Villa, Inc. —Milwaukee, WI
- Oracle
- 5 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
8d
Production Supervisor - 2nd Shift (Assembly)
Eaton Aerospace —Waukesha, WI
- $86,000 - $126,000 a year
- Overtime
- Background check
- Mid-level
- High school diploma or GED
- Retirement plan
1d
Operations Supervisor - Multiple Location
We Energies (WE) —Milwaukee, WI
- $90,507.56 - $156,125.32 a year
- High school
- Mid-level
- 3 years
Trust Operations & Consent Manager
Atrium Health —Milwaukee, WI
- $51.05 - $76.60 an hour
- Full-time
- Remote
- Marketing
- 3 years
- Bachelor's degree
- Paid parental leave
- Disability insurance
12d
Team Manager, HR Operations
MGIC —Milwaukee, WI
- $87,990 - $149,590 a year
- Online Application
- 5 years
- Office
- Case management
- Profit sharing
- Wellness program
Sr. Operations Manager
Amazon.com Services LLC —Oak Creek, WI
- $135,000 - $182,700 a year
- Full-time
- Engineering
- Bachelor's degree
- Mentoring
- AD&D insurance
- Health insurance
Manager - Operations
Wesco —Menomonee Falls, WI
- $81,753 - $110,366 a year
- Urgently hiring
- Microsoft Excel
- 5 years
- High school diploma or GED
- Health insurance
- Dental insurance
11d
Senior Operations Manager
Extremity Care —Franklin, WI
- Full-time
- 5 years
- Engineering
- Travel
Quick Apply
6d
Manufacturing Resource Manager
ThermTech - Heat Treating Specialists —New Berlin, WI
- $90,000 - $110,000 a year
- Overtime
- Background check
- Customer service
- Computer literacy
- Wellness program
- Health savings account
Quick Apply
Operations Manager
Komax Holding AG —Brookfield, WI
- $100,000 - $115,000 a year
- Full-time
- Spanish
- Word processing
- 3 years
- AD&D insurance
- Paid holidays
Software Engineering Manager (Oracle Database Manager)
U.S. Bank National Association —Brookfield, WI
- $133,365 - $156,900 a year
- Full-time
- 6 years
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
6d
Deployment & Operations Manager
Deloitte —Milwaukee, WI
- $113,100 - $208,300 a year
- Full-time
- 8 years
- Analysis skills
- Supervising experience
Facilities Operations Manager
Easter Seals Southeast WI —West Allis, WI
- Full-time
- Carpentry
- Customer service
- 5 years
- Mileage reimbursement
Quick Apply
12d
Supervisor Clinic Operations - Primary Care
Advocate Aurora Health —Mount Pleasant, WI
- $35.50 - $53.25 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Primary Care
6d

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machining manager jobs near west allis, wi

Operations Manager

Infosys BPM Limited -
Franklin, WI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Managing technical support teams
Managing teams in a customer support role
Customer service
Frontline customer support management
Managing clients in a customer support role
IT infrastructure
Technology management
Windows support
Application support

Full Job Description

Service Desk Operations Manager

Location: franklin WI 53132

Fulltime

Position Summary

Manage end to end IT Service desk operations. Plans and monitors resource deployment, reviews daily performance, staffing plan, work allocation, governance adherence and interacts with the client with the objective to deliver target delivery model. Ensures delivery predictability and enhance client satisfaction for the process.

Coordinates with transition team and other cross functional teams for business transition and drives operational excellence.

Monitors and analysis System/ Application performances, Incident models, Problem models and proposes the right business operating model for the engagement.

General Knowledge & Skills

Demonstrates thorough knowledge of contractual commitments (SOWs, MSAs) pertaining to day to day operations and specific deliverables in order to ensure compliance.
Demonstrates strong understanding of operational risks and liabilities for the engagement take corrective actions.
Demonstrates working knowledge of unit management operations processes and tools ITSM, CRM, Financial planning, Quality management.
Demonstrates strong knowledge of end-to-end staffing management practices to manage projects independently. Demonstrates strong knowledge of planning and forecasting tools to ensure adherence to project timelines.
Applies strong knowledge of quality improvement techniques and models like lean, six sigma.
Signs off on the training /certification methodology at the engagement level to ensure right skilling
Co-ordinates resource deployment across all processes for the engagement (team size, span, shift Utilization, skill sets, technology rollout)
Signs off on the service quality plan including the quality control, assurance and improvement to create a comprehensive quality program for the engagement
Demonstrates strong understanding of alignment of own function drivers to short and long term business drivers and looks at driving greater efficiencies and effectiveness through optimization
Continuously sets challenging goals for the teams and provides support to team by proactively anticipating road blocks and looking at means to improve them to delivery best organizational results
Builds context and common platform and uses appropriate data, examples to support complex ideas, adapts the message to the audience group for good understanding.

Technical Knowledge & Skills

Min. 3 yrs. experience in managing Service Desk Operations (Or Tech support operations) in Infrastructure support or Application support environment.
Advance knowledge and understanding of OS (Windows XP-10), Browsers, MS Office suite
Advance knowledge and understanding of Small Forms (iOS, Android, Windows)
Intermediate knowledge and understanding of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions, Network collaborations & VPNs.

Job duties and responsibilities

Plans and monitors the resource deployment (team size, span, shift utilization, skill sets, technology rollout) and ongoing monitoring for specific processes in order to ensure operational compliance.
Prepares and Reviews training staffing plan and work allocation in order to achieve production targets.
Identifies training needs for TLs, reviews training plans created by the TLs for their teams and monitors training implementations in order to improve competency development across domain.
Reviews process specific quality plan including quality control, assurance and improvement in order to create a comprehensive quality program.
Sign off scorecards for direct reportee, create KRA for the team to align with business objectives.
Performance oriented - Ability to drive performance to stretch targets
Excellent relationship management skills – coordinating with different functions and client contacts to provide customer delight
Conducts periodic reviews with his teams, monitors daily performance and creates action plan to improve service delivery.
Create business models for Incident management and Problem management to achieve minimal disruption to IT service.
Positive attitude, open mindedness, being receptive to all ideas and feelings in an aim to create win-win situations

Education and other requirement

MS non engineering graduate. Any technical degree/ diploma preferred.
A minimum of 7 years of experience in Customer Service functions and 4 years in managerial roles
Willingness to work in rotational shifts
ITIL trained/ certified preferred

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Application Question(s):

How many years of Managing Service Desk Operations experience do you have?

Experience:

Application support: 3 years (Required)

Ability to Commute:

Franklin, WI 53132 (Required)

Work Location: In person

Quick Apply

Refine Your Search

machining manager jobs in west allis, wi

Operations Manager

Production Supervisor

Body Shop Production Manager

Regional Market Manager, Clinic Operations

Operations Manager - Nights

Supervisor, Mechanic Shop

Production Manager

Production Supervisor - 2nd Shift (Assembly)

Operations Supervisor - Multiple Location

Trust Operations & Consent Manager

Team Manager, HR Operations

Sr. Operations Manager

Manager - Operations

Senior Operations Manager

Manufacturing Resource Manager

Operations Manager

Software Engineering Manager (Oracle Database Manager)

Deployment & Operations Manager

Facilities Operations Manager

Supervisor Clinic Operations - Primary Care

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