Top 473 Customer experience coordinator Jobs in West Berlin, Nj

Customer Service and Pricing Coordinator
Hensel Recycling North America, Inc. —West Berlin, NJ
- $55,000 - $65,000 a year
- Full-time
- Bilingual
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Digital Product Content Coordinator
PEI-Genesis —Philadelphia, PA
- Temporary
- Background check
- Marketing
- Merchandising
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Strategic Partnerships & Community Growth Coordinator
Ascend Community Partners —Philadelphia, PA
- From $15 an hour
- Part-time
- Hybrid work
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Assistant Production Coordinator
Glass Enterprises Inc —Bensalem, PA
- From $18 an hour
- Full-time
- ERP systems
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Part-time After School & Summer Camp Site Coordinator
Anti-Drug & Alcohol Crusaders, Inc. —Philadelphia, PA
- $20.00 - $21.50 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
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Sushi Regional Coordinator
HISSHO INTERNATIONAL LLC —Philadelphia, PA
- Full-time
- Background check
- Sales
- English
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Dental Front Desk/Insurance Coordinator
Love Your Smile Dental Center —Tabernacle, NJ
- From $22.50 an hour
- Full-time
- Bilingual
- Dental office
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Vendor Relations Coordinator
A Taste of Your Town, LLC —Broomall, PA
- $40,000 - $50,000 a year
- Weekends as needed
- Google Workspace
- Customer service
- Research
Quick Apply
Commercial Operations Coordinator
Kane Partners LLC —Philadelphia, PA
- $85,000 - $95,000 a year
- Full-time
- Marketing
- 5 years
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
3d
Marketing & Social Media Coordinator
Nueva Esperanza —Philadelphia, PA
- Weekends as needed
- Spanish
- Customer service
- Bachelor of Science
Quick Apply
Social Services Coordinator - Housing Support Services (5809)
Center for Family Services —Philadelphia, PA
- $21 - $24 an hour
- Part-time
- Customer service
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Hiring Coordinator
ESS Education —Cherry Hill, NJ
- $17.50 an hour
- Customer service
- Office
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
Seasonal Staffing Coordinator
FullSteam —Gloucester City, NJ
- $21 an hour
- Overtime
- Computer literacy
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
11d
Scheduling Coordinator - Home Care Agency
CareGivers America —Jenkintown, PA
- $17 - $20 an hour
- Monday to Friday
- Spanish
- English
- Office
- AD&D insurance
- Paid holidays
Quick Apply
11d
Inside Sales Coordinator- Bilingual Preferred
LKQ Corporation —West Deptford, NJ
- $19 an hour
- Full-time
- Spanish
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Part Time Patient Experience Coordinator/Administrative Support
Chiropractic Office Near Bala Cynwyd, PA —Bala-Cynwyd, PA
- $14 - $17 an hour
- Overtime
- Background check
- Private practice
- Writing skills
- Employee discount
- Flexible schedule
Quick Apply
Patient Coordinator
The Training Room —Berlin, NJ
- $19 - $22 an hour
- Full-time
- Administrative experience
- Clinic
- Front desk
- Health insurance
- Dental insurance
Quick Apply
Scheduling Coordinator
Medford Pediatric Dentistry and Orthodontics —Medford, NJ
- $18 - $24 an hour
- Part-time
- Dental office
- Experience working with children
- Children
- Health insurance
Quick Apply
4d
Dispatch Coordinator/Admin
RxSource —West Deptford, NJ
- Microsoft Outlook
- Computer literacy
- Mid-level
Staff Experience Coordinator
Philadelphia Eagles —Philadelphia, PA
- Part-time
- Customer service
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
12d

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Customer Service and Pricing Coordinator

Hensel Recycling North America, Inc. -
West Berlin, NJ

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Confidential information handling
Microsoft Office
Bachelor's degree
Attention to detail
Business Administration

Full Job Description

Summary:

The Customer Service and Pricing Coordinator is responsible for executing metal trading and hedging transactions while managing the end-to-end post-trade process. This role serves as the primary point of contact for customers, ensuring timely trade confirmations, accurate settlement of transactions, and strong ongoing customer relationships. The ideal candidate combines commercial acumen, attention to detail, and excellent communication skills to support both trading activities and customer satisfaction.

Essential Duties and Responsibilities:

Metal Pricing / Trading Support (~60%)

Execute metal trading and hedging transactions in accordance with company policies and risk management guidelines.
Maintain organized, auditable records of all pricing communications and quote confirmations.
Prepare and distribute trade confirmations promptly and accurately to customers.
Coordinate and process final settlements, ensuring all financial and contractual obligations are completed correctly and on time.
Reconcile trade details with counterparties and resolve any discrepancies.
Ensure compliance with contractual terms, internal controls, and regulatory requirements.
Monitor metal markets and support pricing, hedging, and trading strategies.
Build relationships with customer base and answer any questions
Identify process improvements to enhance operational efficiency and customer experience.
Handle confidential and non-routine information
Use ICRM (Ifos Customer Relation Management) to create documents including Hedge confirmations, credit notes and final settlements

Customer Service (~40%)

Use ICRM (Ifos Customer Relation Management) to create documents including Hedge confirmations, credit notes, final settlements, pro forma’s and order confirmations
Create and prepare documentation for inbound and outbound shipments, domestic and international.
Communicate with customers and vendors regarding orders, inquiries, and shipment status.
Build and maintain strong, long-term relationships with customers by providing responsive and professional service.
Collaborate with internal teams including sales, customer service and production

Qualifications:

Ability to interact and communicate with individuals on all levels of the organization.
Ability to work in a fast-paced environment.
Ability to establish priorities and meet deadlines.
Possess sound judgment in decision making.
Must have high levels of interpersonal skills to handle sensitive and confidential information and situations.
Strong attention to detail and accuracy, particularly in recording and communicating price information.
Proficient in Excel and comfortable working with CRM/ERP systems.
Clear, professional phone and written communication skills for daily contact with the trading partner and customers.
Ability to follow structured procedures precisely; escalates rather than improvises on pricing matters.
No trading license, financial certification, or market-trading experience required.
Ability to multitask
Bilingual ability is a plus.

Education and/or Experience

Bachelor's degree in Business Administration, Accounting, Finance or related field.

Note on Scope

This role is explicitly scoped as a communication and administrative support function. It does not require, and the incumbent should not exercise, independent judgment on trading, hedging, or metal price risk — those decisions remain with Hensel's external trading partner and internal Finance leadership.

COMPETENCIES:

· Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

· Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

· Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

· Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

· Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

· Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

· Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

· Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

· Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

· Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Vision insurance

Application Question(s):

Can you tell me something about your work, education or life experience that would make you an ideal candidate for this position?

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in west berlin, nj

Customer Service and Pricing Coordinator

Digital Product Content Coordinator

Strategic Partnerships & Community Growth Coordinator

Assistant Production Coordinator

Part-time After School & Summer Camp Site Coordinator

Sushi Regional Coordinator

Dental Front Desk/Insurance Coordinator

Vendor Relations Coordinator

Commercial Operations Coordinator

Marketing & Social Media Coordinator

Social Services Coordinator - Housing Support Services (5809)

Hiring Coordinator

Seasonal Staffing Coordinator

Scheduling Coordinator - Home Care Agency

Inside Sales Coordinator- Bilingual Preferred

Part Time Patient Experience Coordinator/Administrative Support

Patient Coordinator

Scheduling Coordinator

Dispatch Coordinator/Admin

Staff Experience Coordinator

I want to receive the latest job alert for customer experience coordinator in west berlin, nj

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