Top 95 Call center representative Jobs in West Bridgewater Ma

Bilingual Customer Care Representative
Primo Brands —Norton, MA
- $18.15 an hour
- Full-time
- Hybrid work
- Spanish
- English
- High school diploma or GED
- Commuter assistance
- Health savings account
4d
Customer Service Representative part time
Hire Partnership LLC —Boston, MA
- $21 - $24 an hour
- Contract
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
2d
Customer Care Specialist
New England Ice Cream Corporation —Norton, MA
- $20 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Neuro Behavioral Center —Walpole, MA
- From $19 an hour
- Full-time
- Bilingual
- Software troubleshooting
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Contact Center Representative
Bristol County Savings Bank —Taunton, MA
- $20 an hour
- 8 hour shift
- Spanish
- Research
- Mid-level
Quick Apply
Customer Service Representative
Star Waste Systems, LLC —Brockton, MA
- $23 - $25 an hour
- Overtime
- Background check
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
1d
Member Service Representative
Rockland Federal Credit Union —Rockland, MA
- $20 - $22 an hour
- Part-time
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
- Paid time off
Quick Apply
Admin I Customer Care Representative
Ahold Delhaize USA —Quincy, MA
- $19.00 - $32.77 an hour
- Full-time
- Hybrid work
- Writing skills
- Merchandising
- High school diploma or GED
Call Center Representative - Brockton
Rockland Trust —Brockton, MA
- $20 - $24 an hour
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Health insurance
Contact Center Representative
North Easton Savings Bank —Whitman, MA
- Full-time
- Computer literacy
- Writing skills
- English
3d
Client Service Representative
Yale Appliance —Norton, MA
- $22 - $24 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- Criminal background check
- Profit sharing
- Paid training
Quick Apply
Enrollment Contact Representative
Northeastern University —Dedham, MA
- $23.02 - $31.66 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- Organizational skills
- Health insurance
- Dental insurance
Call Center Agent
Mechanics Cooperative Bank —Taunton, MA
- $19.23 - $27.88 an hour
- Full-time
- Computer literacy
- Basic math
- Mid-level
Quick Apply
Customer Service Representative
Hire Right Recruiting —Hingham, MA
- $25 - $40 an hour
- Full-time
- Background check
- Residential
- Computer skills
- Paid training
- Health insurance
Quick Apply
Contact Center Representative
SCU Credit Union —Brockton, MA
- $22.50 - $24.00 an hour
- Full-time
- Background check
- 4 years
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Pet Food Experts,LLC —Pawtucket, RI
- $22 an hour
- Monday to Friday
- Hybrid work
- Office
- High school diploma or GED
- Criminal background check
- Paid parental leave
- Paid holidays
Quick Apply
3d
Patient Services Representative - OB/GYN- Per Diem
Sturdy Health —Attleboro, MA
- $19.85 - $30.05 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Health insurance
- Dental insurance
Call Center Agent
Foxfruit —Boston, MA
- $3,725 - $4,300 a month
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
5d
Customer Support Specialist
Eastern Bank —Brockton, MA
- From $21 an hour
- Weekends as needed
- Bilingual
- Sales
- Writing skills
Quick Apply
11d
Patient Experience Representative- ORL Call Center
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Entry level

I want to receive the latest job alert for call center representative in west bridgewater ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near west bridgewater ma

Customer Service Representative jobs in Pawtucket, RI

Customer Support Representative jobs in Quincy, MA

Call Center Representative jobs in Dedham, MA

Customer Service Representative jobs in Hingham, MA

Call Center Representative jobs in Brockton, MA

Customer Care Specialist jobs in Norton, MA

Customer Service Representative jobs in Norton, MA

Call Center Representative jobs in Boston, MA

Call Center Representative jobs in Taunton, MA

Customer Service Representative jobs in Boston, MA

Customer Service Representative jobs in Brockton, MA

Call Center Representative jobs in Whitman, MA

Patient Service Representative jobs in Denver, CO

Call Center Representative jobs in Greensboro, NC

Human Services jobs in Saint Paul, MN

Member Services Representative jobs in Los Angeles, CA

Member Services Representative jobs in Rhode Island

Member Services Representative jobs in Niles, OH

Member Services Representative jobs in Tulsa, OK

Call Center Representative jobs in St. Louis, MO

Bilingual Customer Care Representative

Primo Brands -
Norton, MA

Apply Now

Job Details

Full-time
$18.15 an hour
4 days ago

Benefits

Commuter assistance
Health savings account
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Computer operation
Spanish
Phone communication
English
High school diploma or GED
Telecommunications headsets
Computer skills

Full Job Description

At Primo Brands, we pride ourselves on delivering top-notch services to our valued customers. We understand that customer satisfaction is the cornerstone of our success. Alongside that, we’re also committed to developing our people – enabling them to make the most of the many elements that help them to succeed.

We are currently seeking a dedicated and customer-focused individual to join our team as a Bilingual Customer Care Representative. In this role you will provide expert customer assistance on a wide array of topics including, but not limited to: general inquiries, product, filtration, and service inquiries, billing questions and other concerns while generating revenue by offering to add relevant products and services to the customer’s order. Candidates must demonstrate a fundamental commitment to providing a world-class customer service experience.

Reporting Location: Norton, MA

Schedule: Monday – Friday from 12:00 pm to 9:00 pm EST

Training: Training will be 8:00 am - 5:00 pm EST

Compensation: $18.15 / hour + shift differential for applicable hours worked (after 5pm local time)

Monthly Bonus: Eligible for up to $500 monthly bonus (based on performance)

Benefits of working for Primo Brands:

Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)

Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)

Insurance:  Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment

Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Responsibilities

Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns
Handle difficult customer calls in a courteous and professional manner in both English and Spanish
Correctly enter information into our Customer Relationship Management (CRM) system according to the customer's needs and/or concerns
Communicate company policies and provide creative approaches to resolve customer issues such as billing errors or service opportunities
Display exceptional decision-making and problem-solving capabilities to take immediate action on all calls
Provide support for outbound contact campaigns as required
Achieve monthly sales/product education goals by making recommendations from our healthy hydration portfolio
Use negotiation skills to provide alternative approaches to resolve customer issues and take immediate action to retain customers
Responsible for delivering important efficiency and experience contact center metrics including but not limited to contact handling time, customer experience surveys, and schedule adherence

Qualifications

What you need to have:

Must be bilingual, both English and Spanish speaking
High school diploma or GED
Minimum of 1-year previous customer service and/or call center experience.
Ability to thrive in a fast-paced environment
Ability to display business maturity at all times and work efficiently without on-site supervision.
Ability to remain in a stationary position for extended periods of time, including working at a desk and using a computer
Ability to operate a computer and other office equipment, including keyboard, telephone, and headset
Ability to communicate clearly and effectively, in person and over the phone, including the ability to exchange accurate information.
Ability to review and comprehend written and digital materials for extended periods.

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

Job Type: Full-time

Pay: $18.15 per hour

Work Location: Hybrid remote in Norton, MA 02766

Apply Now

Refine Your Search

call center representative jobs in west bridgewater ma

Bilingual Customer Care Representative

Customer Service Representative part time

Customer Care Specialist

Call Center Representative

Contact Center Representative

Customer Service Representative

Member Service Representative

Admin I Customer Care Representative

Call Center Representative - Brockton

Contact Center Representative

Client Service Representative

Enrollment Contact Representative

Call Center Agent

Customer Service Representative

Contact Center Representative

Customer Service Representative

Patient Services Representative - OB/GYN- Per Diem

Call Center Agent

Customer Support Specialist

Patient Experience Representative- ORL Call Center

I want to receive the latest job alert for call center representative in west bridgewater ma

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected