Top 223 Patient representative Jobs in West Bridgewater Ma

Patient Service Representative
Manet Community Health Center —Hull, MA
- From $20 an hour
- Weekends as needed
- Spanish
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Representative
Navimark Solutions —East Providence, RI
- $61,117.11 - $65,092.94 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- In-person
- 401(k)
- Employee discount
Quick Apply
2d
Patient Access Intake Representative (Urgent Care)
Southcoast Health System, Inc. —Taunton, MA
- $17.86 - $28.76 an hour
- Overtime
- Urgent Care
- 3 years
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
Patient Services Representative, Call Center Primary Care
Sturdy Health —Attleboro, MA
- $19.85 - $30.05 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Health insurance
- Dental insurance
8d
Patient Care Representative
42 North Dental —Abington, MA
- $21 - $27 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
14d
Customer Success Representative
Reliable Respiratory —Dartmouth, MA
- $30 an hour
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
Front Office Coordinator
Sturdy Health —Attleboro, MA
- $23.71 - $36.14 an hour
- Full-time
- HIPAA
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
3d
Medical Office Receptionist
LifeStance Health —North Easton, MA
- From $22.75 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
Patient Care Representative
Shields Health —Quincy, MA
- $17 - $29 an hour
- Part-time
- Anatomy knowledge
- Computer literacy
- HIPAA
Quick Apply
3d
Patient Access Representative-Radiology & Interventional Rad
Beth Israel Lahey Health —Plymouth, MA
- $18.81 - $33.00 an hour
- Full-time
- Hospital
- High school diploma or GED
- Typing
7d
Part Time Patient Check-In Representative
Optum —Plymouth, MA
- $16.15 - $28.80 an hour
- Part-time
- Hospitality
- Computer literacy
- Pass drug screening
Patient Access Representative
Southcoast Health System, Inc. —Wareham, MA
- $17.86 - $28.76 an hour
- Overtime
- Surgery
- Computer literacy
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
Patient Experience Representative I- The Micheli Center
Boston Children's Hospital —Norwood, MA
- $19.83 - $29.49 an hour
- Part-time
- Hospital
- Office
- Administrative experience
Receptionist - Per Diem-6
Sturdy Health —Attleboro, MA
- $17.64 - $26.58 an hour
- Part-time
- Computer literacy
- Writing skills
- HIPAA
- Mileage reimbursement
- Health insurance
Call Center Representative - Brockton
Rockland Trust —Brockton, MA
- $20 - $24 an hour
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Health insurance
Patient Experience Representative- ORL Call Center
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Entry level
Patient Check-In Representative
Optum —Plymouth, MA
- $16 - $29 an hour
- Full-time
- Hospitality
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Patient Business Representative
Mass General Brigham Incorporated —Foxborough, MA
- $19.81 - $28.30 an hour
- Full-time
- Hybrid work
- Hospital
- High school diploma or GED
- In-person
- Free parking
- Opportunities for advancement
Quick Apply
19h
Patient Service Representative
Century Vision Global —Taunton, MA
- $17.75 - $19.50 an hour
- High school diploma or GED
- Continuous improvement
- Driving
Quick Apply
Satellite Patient Representative I
South Shore Health —Weymouth, MA
- $17.30 - $24.75 an hour
- Part-time
- Medical terminology
- Entry level
- Time management

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Patient Service Representative

Manet Community Health Center -
Hull, MA

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Spanish
Multilingual
Phone communication
English
High school diploma or GED
Medical administrative support
Clinical data entry
Quality data entry
Customer data entry

Full Job Description

General Definition and Scope of Job

The Patient Services Representative is the first point of contact and is responsible for answering calls, greeting and registering patients who present for service. The Patient Services Representative will obtain all necessary demographic and financial information to complete the patient registration process to ensure legal and accurate billing and medical record input and schedule appointment or answer patient inquires. Responsible to obtain all appropriate authorizations and/or referrals; Collect Point of Service payments as appropriate and accurately record payments. The Patient Service Representative will serve as a point of contact in partnership with other internal and external departments to foster and promote an environment of patient comfort and trust.

Core Responsibilities

1. Provide excellent customer service.

2. Manage calls, inquiries, and appointment schedules to ensure quality and timely patient customer service.

3. Collect mandatory patient information to ensure accurate demographic entries.

4. Coordinate patient information collection related to Sliding Fee Scale program.

5. Obtain needed insurance referral and/or authorization for services.

6. Verify current patient insurance eligibility and benefits to ensure accurate and timely remittance.

7. Collect patient payments.

8. Responsible for scanning of documents, consults, letters and other written materials that need to go to Medical Records.

9. Connect patient to Navigators/Financial Counselors to assist with financial concerns or inability to pay.

10. Ensure accurate and timely information exchange with clinical staff.

11. Encourage patients to register for Patient Portal and assist with the process.

12. Disseminate and collect patient satisfaction survey and/or other data for routine reporting.

13. Maintain patient waiting areas and front-desk areas in a manner that is organized, neat and clean.

14. Maintains signage and clarity of information displayed in reception area. Monitors audio or visual images for appropriate programming and volume levels to ensure a non-intrusive and calming environment.

15. Informs patient of any existing balance noted in their account.

16. Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed.

17. Attends scheduled department staff and clinical meetings.

18. Practices confidentiality and privacy protocols in accordance to Manet policies and HIPAA requirements.

19. Acts as a liaison between the patient and other areas to ensure optimal flow and service delivery.

20. Must be flexible in work schedule and location, as work hours and location may vary based upon business needs.

21. Must possess reliable transportation as travel to, from and between work locations may be required.

22. Performs other duties as may be required. Other responsibilities will vary by practice and may include, but are not limited to: Check out, Schedules necessary follow-up appointments. Provides patient with any relevant educational materials / patient care summary as indicated.

23. Contacts the appropriate departments when repairs or services are needed and follows through on these tasks. Monitors and supports patients and visitors entering and leaving the practice.

Critical Demands of the Job

1. Manage multiple requests and prioritize appropriately.

2. Ability to function in a fast paced setting with a variety of patients and staff.

3. Attention to details and prompt follow up.

4. Includes walking and standing for long periods of time, sitting for short periods of time, hand dexterity, clear hearing and speaking ability. Must be able to lift a maximum of 1/3 of their body weight.

5. Excellent organizational and interpersonal skills.

Minimum Skills, Experience and Educational Requirements
1. High School Diploma required. Associates Degree Preferred

2. Minimum of 2-3 years’ relevant work experience in customer service or related field, preferably in a medical or health care setting.

3. Should have familiarity with health insurances, managed care requirements and state assistance programs.

4. Must possess excellent interpersonal and communication skills.

5. Must be able to read and write English.

6. Requires great attention and ability to exercise sound judgement.

7. Ability to listen effectively.

8. Requires demonstrated proficiency with computers and data entry.

9. Must have excellent phone etiquette.

10. Commitment to service excellence is a must.

11. Bi-lingual/Multi-Lingual a plus. Cantonese, Mandarin, Arabic, Portuguese or Spanish language skills preferred.

Required Certifications and Licenses

None

Working Conditions

Works in well-lighted environment with comfortable surroundings.
Stressful at times due to competing demands, including attention to multiple patients and staff.

Required Availability

May be required to work a rotating schedule as the department requires. This includes evenings, holidays and weekends.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

What are your salary expectations?

Ability to Commute:

Hull, MA 02045 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in west bridgewater ma

Patient Service Representative

Customer Representative

Patient Access Intake Representative (Urgent Care)

Patient Services Representative, Call Center Primary Care

Patient Care Representative

Customer Success Representative

Front Office Coordinator

Medical Office Receptionist

Patient Care Representative

Patient Access Representative-Radiology & Interventional Rad

Part Time Patient Check-In Representative

Patient Access Representative

Patient Experience Representative I- The Micheli Center

Receptionist - Per Diem-6

Call Center Representative - Brockton

Patient Experience Representative- ORL Call Center

Patient Check-In Representative

Patient Business Representative

Patient Service Representative

Satellite Patient Representative I

I want to receive the latest job alert for patient representative in west bridgewater ma

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