Assistant Guest Service Manager
Stonebridge —Montclair, NJ
- $60,000 - $65,000 a year
- Weekends as needed
- Microsoft Excel
- Inventory management
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Store Manager
Five Below Inc —Springfield, NJ
- $56,700 - $71,550 a year
- Weekends as needed
- 18 years or older
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Shipping Supervisor 1st shift
New Cibo Vita LLC —Totowa, NJ
- $60,000 - $90,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
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- Paid holidays
- Health insurance
12d
Quality Assurance Supervisor-Industrial Machinery
Hosokawa Micron International —Summit, NJ
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EY —New York, NY
- $105,100 - $218,900 a year
- CPA
- 5 years
- Writing skills
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FY27 - Financial Services - Private Client Services - Tax Senior Manager
EY —New York, NY
- $132,100 - $342,700 a year
- CPA
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- Master's degree
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- Health insurance
RN SUPERVISOR EOW
Fellowship Village —Basking Ridge, NJ
- $53 an hour
- Part-time
- RN License
- Mid-level
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- Health insurance
- 401(k) matching
Quick Apply
Regional Clinical Manager (PA/NP) - Pediatric Urgent Care
PM Pediatrics Management Group —Riverdale, NY
- $150,000 - $200,000 a year
- Full-time
- Nursing
- Certified Nurse Practitioner
- Urgent Care
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Tax Manager - EY Foundry - Strategy Manager - New York City
EY —New York, NY
- $125,900 - $262,600 a year
- Microsoft Excel
- Business development
- Analysis skills
- Paid holidays
- Health insurance
Tax Manager - EY Foundry - Group Product Manager - New York City
EY —New York, NY
- $125,900 - $262,600 a year
- 5 years
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance
Construction Project Manager
Singer Equipment Company —Paterson, NJ
- $80,000 - $120,000 a year
- 8 hour shift
- Background check
- PMP
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
School Bus Transportation Company - Safety Supervisor
New York City School Bus Umbrella Services, Inc. —Brooklyn, NY
- $80,000 - $85,000 a year
- Full-time
- CDL B
- CPR Certification
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Project Manager: Stone and Architectural Surfaces Job
Karen Pearse Stone and Architectural Surfaces —New York, NY
- From $95,000 a year
- Full-time
- Customer service
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Veterinary Nursing Supervisors for Surgery, Neurology, and ECC
Eclipse Specialty & Emergency Pet Care —Whippany, NJ
- $30 - $50 an hour
- Overnight shift
- Background check
- Surgery
- US work authorization
- Profit sharing
- Continuing education credits
Quick Apply
Operations Manager -AMADO
Black Veterans For Social Justice Inc —Bronx, NY
- $45,000 - $48,000 a year
- Overtime
- CPR Certification
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Licensed Practical Nurse - Case Manager
People Care, Inc. —Brooklyn, NY
- $30 - $35 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- 401(k)
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6d
Part Time Psychiatric Nurse Practitioner - Fee For Service
Thriveworks —Paramus, NJ
- $71,000 - $102,000 a year
- Part-time
- Hybrid work
- Nursing
- Psychiatry
- Adults
- 401(k) matching
- Paid orientation
Quick Apply
12d
Construction Assistant Project Manager (Must speak Chinese)
BTG —New York, NY
- $45,000 - $65,000 a year
- 8 hour shift
- Background check
- Construction site
- English
- Health insurance
- Dental insurance
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Supervisor Pharmacist
Rapid Scripts Rx —Forest Hills, NY
- From $85 an hour
- Full-time
- Anatomy knowledge
- HIPAA
- Mid-level
Quick Apply
Real Estate Manager
Unique People Services —Bronx, NY
- $28.84 an hour
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
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shift manager jobs near west caldwell, nj

Assistant Guest Service Manager

Stonebridge -
Montclair, NJ

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Excel
Team leadership
Managing hospitality teams
Frontline customer support management
Supervising experience
Property management systems (PMS)
Productivity software
Hotel and accommodations guest complaints handling

Full Job Description

City, State:

Montclair, New Jersey

Title: Assistant Guest Service Manager

Location: Montclair, New Jersey

FLSA: Exempt

Status: full-time,

Reports to: Front Office Manager

Supervises: Front Desk Team Members

Pay Range: $60,000-65,000 Salary

Job Summary: The Assistant Guest Service Manager supports the Front Office team by overseeing daily operations, ensuring a seamless guest experience, and resolving guest concerns. This role assists with managing the front desk and guest relations, working closely with the Guest Service Manager to maintain high standards of service and hospitality.

Essential Functions and Duties:

Assist the Guest Service Manager in overseeing daily front desk operations, ensuring smooth and efficient service.

Supervise and support front desk agents, bell staff, and concierge, ensuring adherence to service standards.

Respond to guest inquiries, concerns, and complaints, providing timely and effective solutions.

Ensure the accuracy of guest billing, reservations, and room assignments.

Train new team members and provide ongoing coaching to front office staff.

Monitor guest satisfaction levels through surveys and guest feedback, addressing any issues promptly.

Assist with the management of room inventory and the coordination of room assignments.

Coordinate with housekeeping, maintenance, and other departments to ensure timely room turnovers and guest satisfaction.

Manage the front desk schedule and ensure adequate staffing levels during peak periods.

Monitor and manage guest loyalty programs, ensuring enrollment and engagement.

Assist with handling VIP arrivals and special requests to ensure personalized guest experiences.

Maintain regular communication with the Guest Service Manager regarding operational updates and any guest service challenges.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

2+ years of experience in a guest service or front desk supervisory role, preferably in a hotel or hospitality setting.

Proficiency in using property management systems and Microsoft Office (Word, Excel, PowerPoint).

Strong leadership and communication skills to supervise staff and interact with guests.

Excellent problem-solving skills and the ability to resolve guest issues efficiently.

Strong organizational skills, with the ability to manage multiple tasks and priorities.

Ability to work well under pressure in a fast-paced environment.

Experience with guest loyalty programs and VIP guest handling is preferred.

Work Environment:

Primarily an indoor role, based at the front desk and guest areas of the hotel.

Must be able to stand and walk for extended periods while overseeing guest services and assisting staff.

Must be able to lift and carry objects up to 20 lbs. occasionally.

Flexible schedule, including availability for evenings, weekends, and holidays to meet guest service needs.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Must be flexible availability, including evenings, weekends and holidays

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-07-31

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Quick Apply

Refine Your Search

shift manager jobs in west caldwell, nj

Assistant Guest Service Manager

Store Manager

Shipping Supervisor 1st shift

Quality Assurance Supervisor-Industrial Machinery

Tax Manager - Financial Services Organization - State & Local Tax, Income Tax

FY27 - Financial Services - Private Client Services - Tax Senior Manager

RN SUPERVISOR EOW

Regional Clinical Manager (PA/NP) - Pediatric Urgent Care

Tax Manager - EY Foundry - Strategy Manager - New York City

Tax Manager - EY Foundry - Group Product Manager - New York City

Construction Project Manager

School Bus Transportation Company - Safety Supervisor

Project Manager: Stone and Architectural Surfaces Job

Veterinary Nursing Supervisors for Surgery, Neurology, and ECC

Operations Manager -AMADO

Licensed Practical Nurse - Case Manager

Part Time Psychiatric Nurse Practitioner - Fee For Service

Construction Assistant Project Manager (Must speak Chinese)

Supervisor Pharmacist

Real Estate Manager

I want to receive the latest job alert for shift manager in west caldwell, nj

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