Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
There's a reason we were named the #1 hotel in Cincinnati. It's our people! Sure, we have boutique accommodations in the historic Phelps Building in the heart of the city. Unique among extended-stay hotels in Cincinnati, we feature a rooftop restaurant and terrace, but that's not what really sets us apart, its our team members! We were named number one because we're powered by some of the best, most talented individuals in the business. If you're the best, you belong with the best. Come see what a career at The Phelps with Pyramid Hotel Group can mean for you! The Phelps boasts 134 guest rooms and 5,039 sq ft of event space.
What you will have an opportunity to do:
The Phelps Residence Inn is seeking a motivated and hands-on Assistant Chief Engineer to support the day-to-day operations of our Engineering department. This position works closely with the Chief Engineer to ensure our hotel remains safe, well-maintained, and welcoming for our guests and associates.
The ideal candidate is a proactive problem solver with strong technical skills, leadership experience, and a passion for delivering exceptional service. This role is responsible for assisting with preventative maintenance, repairs, life safety systems, vendor coordination, and leading the engineering team in the Chief Engineer's absence.
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Assist the Chief Engineer in the daily operation of the Engineering department.
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Perform preventative maintenance and repairs on guest rooms, public spaces, back-of-house areas, and building systems.
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Troubleshoot and repair HVAC, plumbing, electrical, mechanical, and general maintenance issues.
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Respond promptly to guest service requests while providing exceptional hospitality.
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Assist with scheduling, training, coaching, and developing Engineering associates.
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Help ensure compliance with OSHA regulations, fire and life safety standards, and company policies.
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Coordinate and oversee outside contractors and vendors performing maintenance or repairs.
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Maintain accurate work orders, preventative maintenance records, and equipment documentation.
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Monitor inventory and assist with ordering supplies and parts.
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Support capital improvement projects and hotel renovations as assigned.
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Participate in the Manager on Duty rotation as needed.
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Maintain a clean, organized, and safe work environment.
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Minimum of 3 years of building maintenance or engineering experience, preferably in a hotel or commercial property.
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Previous supervisory or leadership experience preferred.
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Working knowledge of HVAC, plumbing, electrical, mechanical, and general building maintenance.
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Ability to read blueprints, technical manuals, and equipment specifications is preferred.
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Strong troubleshooting and problem-solving skills.
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Excellent communication, organization, and time management abilities.
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Ability to prioritize multiple tasks in a fast-paced hospitality environment.
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Must be able to work a flexible schedule, including weekends, holidays, and on-call shifts as needed.
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Ability to lift up to 50 pounds, climb ladders, and work in mechanical spaces.
#IND100
What are we looking for?
Compensation:
$20.00
$24.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
