Top 223 Front desk manager Jobs in West Chester, Pa

Lead Patient Access Representative
Ophthalmic Partners —Media, PA
- From $25 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
12d
Medical Office Manager
Philadelphia Women's Center —Philadelphia, PA
- $58,000 - $62,000 a year
- Full-time
- Mid-level
- Administrative experience
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Lead Patient Access Representative
Ophthalmic Partners —Bala-Cynwyd, PA
- From $25 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
12d
Salon Manager
Wild Honey Salon —Philadelphia, PA
- $18 - $20 an hour
- Part-time
- Customer service
- Basic math
- Team management
- Paid time off
Quick Apply
Patient Service Representative
True North Medical Group LLC —Fort Washington, PA
- From $18 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Windows
- 401(k)
- Paid time off
Quick Apply
1d
Front Desk Associate
Scenthound Frazer, PA —Frazer, PA
- $15 - $20 an hour
- Full-time
- Computer literacy
- Reliable transportation
- Restaurant experience
- Health insurance
- Vision insurance
Quick Apply
Office Manager/Administrative Assistant
BeautyMark West Chester —West Chester, PA
- $24 - $33 an hour
- Part-time
- Background check
- Mid-level
- In-person
- Paid time off
- Employee discount
Quick Apply
6d
Administrative Coordinator, Exton Facilities (Onsite)
Eisai —Exton, PA
- $30 - $39 an hour
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
Front Desk Associate Med Spa
Laser Skin Medspa Llc —Glen Mills, PA
- Part-time
- Entry level
- Retail sales
- 401(k) matching
- Employee discount
Quick Apply
Reception/ Appointment Coordinator
Jeff D'Ambrosio Volkswagen —Downingtown, PA
- $18 - $20 an hour
- Part-time
- Clean driving record
- Dealership
- Driver's License
Quick Apply
Front Office Manager
Courtyard by Marriott Philadelphia Coatesville Exton —Coatesville, PA
- Mid-level
- Hotel
- Mentoring
Quick Apply
Front Desk Agent - Hotel Indigo West Chester
West Chester Hotel & Seafood Kitchen —West Chester, PA
- 11+ years
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Concierge
Bellingham at West Chester —West Chester, PA
- Full-time
- High school diploma or GED
- Data entry
- Communication skills
- Health insurance
- Dental insurance
Front Desk Associate
EL1 Sports —Newtown Square, PA
- Weekends as needed
- Computer literacy
- Merchandising
- Entry level
Workplace Experience Coordinator - Philadelphia, PA
CBRE —Philadelphia, PA
- Full-time
- Mid-level
- Office
- 3 years
11d
Guest Service Manager
Marriott International, Inc —Philadelphia, PA
- $28.85 - $37.50 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
- On-the-job training
General Manager
Jushi —West Chester, PA
- Weekends as needed
- Hospitality
- Merchandising
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Operations Manager
Courtyard By Marriott - Philadelphia Great Valley/Malvern —Malvern, PA
- $53,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Rittenhouse Hotel —Philadelphia, PA
- Weekends as needed
- Research
- Mid-level
- Residential
Hotel Front Office Manager
Crowne Plaza Valley Forge - King of Prussia —King of Prussia, PA
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply

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Lead Patient Access Representative

Ophthalmic Partners -
Media, PA

Quick Apply

Job Details

Full-time
From $25 an hour
12 days ago

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Patient scheduling systems
Teamwork
Phone communication
Practice management software
High school diploma or GED
Healthcare referral management
Attention to detail
Health insurance referral requirements
Typing
Process management
Leadership

Full Job Description

Looking for an exciting career in medicine? Join the team at Ophthalmic Partners, PC, a fast-paced, leading-edge ophthalmology practice committed to putting patients first and providing high-quality healthcare for the community.

We are seeking a Lead Patient Access Representative to support both call center and front desk operations. This is a lead-level position. The Lead PAR serves as an experienced resource for Patient Access staff while continuing to actively perform daily responsibilities, including answering calls, scheduling appointments, checking patients in and out, verifying insurance, retrieving referrals, collecting co-pays, entering charges, and assisting with physician schedule changes.

The ideal candidate is professional, organized, patient-focused, and comfortable supporting a high-volume environment while helping maintain consistent service standards across front desk and call center workflows. This position requires the ability to commute between our Marlton, Media, and Bala Cynwyd locations.

Essential Duties and Responsibilities

Answer and process all incoming calls pleasantly, professionally, and efficiently.
Accurately schedule, reschedule, and confirm patient appointments.
Check in and check out patients while ensuring demographic, insurance, and appointment information is accurate.
Collect co-pays and enter charges in accordance with practice procedures.
Verify insurance coverage and retrieve referrals as required.
Communicate with other departments to resolve patient requests, questions, or concerns.
Facilitate physician schedule changes by moving and rescheduling patient appointments.
Answer patient inquiries about insurances accepted, office hours, services, locations, exam fees, and other routine requests for information.
Support both front desk and call center workflows to ensure patients receive timely and accurate assistance.
Triage calls according to practice guidelines and route messages to the appropriate provider, technician, department, or location.
Retrieve and distribute voicemail, web mailbox, and electronic messages as needed.
Provide physician-specific, encounter-specific, and appointment-specific instructions to patients.
Assist team members with routine workflow questions, system navigation, appointment scheduling questions, insurance/referral processes, and patient access procedures.
Help promote consistency in patient access processes across call center and front desk functions.
Serve as a positive example for professional communication, patient service, accuracy, and teamwork.
Escalate operational concerns, workflow barriers, or patient service issues to the Patient Access Manager as appropriate.
Maintain a pleasant, professional demeanor while managing high call volume, front desk activity, and competing priorities.

Lead Role Expectations

This role provides lead support. The Lead Patient Access Representative may assist with training, workflow support, and day-to-day guidance; however, managerial responsibilities such as formal discipline, performance evaluations, scheduling authority, and final employment decisions remain with management.

Support new and existing Patient Access staff with workflow questions and best practices.
Help reinforce practice expectations for accuracy, professionalism, call handling, scheduling, check-in/check-out, co-pay collection, insurance verification, and referrals.
Act as a resource for both front desk and call center processes.
Assist with identifying process gaps and communicating them to management.
Model excellent patient service and professional communication.
Help maintain consistency between locations and departments.

Qualifications Required

High school diploma or equivalent.
Prior experience in customer service, healthcare, medical office operations, call center operations, or front desk patient access.
Strong knowledge of insurance carriers and referral requirements.
Outstanding communication skills and telephone etiquette.
Creative and proactive problem-solving skills.
Excellent computer skills and ability to navigate practice management software.
Strong and accurate typing skills.
Ability to work in a high-volume setting with professionalism and accuracy.

Preferred

Experience in ophthalmology, specialty care, or a multi-location medical practice.
Experience supporting both call center and front desk operations.
Experience assisting with training, onboarding, or workflow support.
Strong understanding of patient scheduling, registration, insurance verification, referrals, co-pay collection, and charge entry.

Skills and Competencies

Professional and courteous communication with patients, physicians, managers, and staff.
Ability to remain calm and organized in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Ability to balance patient service, call volume, front desk responsibilities, and administrative tasks.
Ability to support team members without functioning as a supervisor.
Positive attitude, reliability, accountability, and willingness to help.

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you able to commute between our Marlton, Media, and Bala Cynwyd offices regularly?

Work Location: In person

Quick Apply

Refine Your Search

front desk manager jobs in west chester, pa

Lead Patient Access Representative

Medical Office Manager

Lead Patient Access Representative

Salon Manager

Patient Service Representative

Front Desk Associate

Office Manager/Administrative Assistant

Administrative Coordinator, Exton Facilities (Onsite)

Front Desk Associate Med Spa

Reception/ Appointment Coordinator

Front Office Manager

Front Desk Agent - Hotel Indigo West Chester

Concierge

Front Desk Associate

Workplace Experience Coordinator - Philadelphia, PA

Guest Service Manager

General Manager

Operations Manager

Front Desk Supervisor

Hotel Front Office Manager

I want to receive the latest job alert for front desk manager in west chester, pa

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