Top 64 Sales support coordinator Jobs in West Chester, Pa

Experience Coordinator
Cocoon Remodeling —West Chester, PA
- Mid-level
- Administrative experience
- Continuous improvement
- Paid holidays
- Health insurance
Sales Support Coordinator
Vanguard ID Systems —Downingtown, PA
- Full-time
- Administrative experience
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Sales Project Coordinator
Worthington Enterprises —Malvern, PA
- $67,442 - $84,367 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
Quick Apply
7d
Business Development Coordinator - Mandarin Speaking
HungryPanda —Philadelphia, PA
- $15 an hour
- Part-time
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Automotive Delivery Coordinator
CarShop Glen Mills-CS906 —Glen Mills, PA
- $16 - $18 an hour
- Full-time
- Background check
- Dealership
- Driver's License
- Paid training
- Paid holidays
Quick Apply
Lab Coordinator
FourStone Partners —West Chester, PA
- Full-time
- Sales
- Mid-level
- In-person
- 401(k)
- Tuition reimbursement
Quick Apply
Sales Operations Bid Coordinator
A. Duie Pyle, Inc —West Chester, PA
- Mid-level
- Associate's degree
- Communication skills
Quick Apply
Project Coordinator
Cummins-Wagner Co Inc —West Chester, PA
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Marketing CSR Coordinator
Colonial Electric Supply —King of Prussia, PA
- Full-time
- Continuous improvement
- Communication skills
- Entry level
- Paid parental leave
- Health savings account
Quick Apply
Commercial Operations Coordinator
AGC Chemical Americas —Exton, PA
- $85,000 - $95,000 a year
- Full-time
- Marketing
- 5 years
- ERP systems
Quick Apply
Sales Coordinator
Goliath Technologies —Berwyn, PA
- Overtime
- Research
- Mid-level
- Office
- Continuing education credits
- Paid holidays
Operations Coordinator- Modernization (Philadelphia)
TK Elevator Corporation —King of Prussia, PA
- Email
- Mid-level
- High school diploma or GED
- Trade school
- Paid parental leave
- Health savings account
Installation Success Coordinator
Agilent Technologies —Wilmington, DE
- $28.27 - $44.17 an hour
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
Maintenance Contract Coordinator
Kone —Philadelphia, PA
- $58,600 - $76,965 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Mid-level
- Health savings account
- AD&D insurance
Digital Merchandising Coordinator
Gopuff —Philadelphia, PA
- $70,500 - $75,000 a year
- Full-time
- Hybrid work
- Merchandising
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
Coordinator, Enablement & Operations
Comcast Corporation —Philadelphia, PA
- Overtime
- Microsoft Outlook
- Writing skills
- Mid-level
6d
Office Coordinator
Tom James Company —King of Prussia, PA
- $21 an hour
- Part-time
- Research
- Office
- Driver's License
- Paid holidays
- 401(k)
Quick Apply
Office Coordinator
Spinoso Real Estate Gro —Springfield, PA
- Weekends as needed
- 5 years
- Word processing
- Computer literacy
Service Coordinator
Wayman Fire Protection —Wilmington, DE
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Senior Product Support Coordinator
Herc Rentals —New Castle, DE
- $28.85 an hour
- Full-time
- Clean driving record
- Mid-level
- Office
- Paid parental leave
- Health savings account

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Experience Coordinator

Cocoon Remodeling
West Chester, PA

Apply Now

Job Details

Benefits

Paid holidays
Health insurance
Dental insurance
Life insurance

Qualifications

Visitor query response
Customer records maintenance
Customer relationship building
Client onboarding
Phone communication
Buildertrend
Client rapport building
Greeting customers
Remodeling
Answering guest questions
Mid-level
Lead Conversion
Administrative experience
Meeting scheduling
Continuous improvement
Lead Nurturing
Client retention
Customer engagement
New customer acquisition
Initial Contact (sales skills)
Lead Tracking
Digital project management boards
Productivity software
Guest rapport building
monday.com
Customer interaction during outreach
Communication skills
Sales follow-up
Client interaction via phone calls
Customer data entry

Full Job Description

At COCOON, we’re reimagining the remodeling experience—making it simple, inspiring, and personal for every homeowner.

As the Experience Coordinator, you’ll guide homeowners through their remodeling journey with exceptional care, clear communication, and thoughtful touches that turn their project into a memorable experience. You’ll be the first voice and face of COCOON, helping potential customers determine if we’re the right fit and ensuring those who partner with us feel supported every step of the way.

This role blends hospitality, organization, and empathy—requiring someone who can balance warm, personal connection with attention to detail and process. From initial lead qualification to post-visit follow-ups and ongoing communication, you’ll ensure that every homeowner’s experience feels seamless, personal, and distinctly COCOON.

What You’ll Do

Lead Qualification & Onboarding

Serve as the first point of contact for incoming leads—by phone, email, or walk-in.
Conduct qualification calls to assess project fit with COCOON’s services.
Schedule In-Home Visits for qualified leads or kindly disqualify those that aren’t a match, ensuring every interaction is handled with empathy and professionalism.
Document all activity and communication in Monday.com, keeping lead and customer information accurate and up to date.
Follow up with leads who have not responded, nurturing potential opportunities with persistence and care.
Send welcome letters to new customers upon signing into our process.

Customer Experience & Hospitality

Guide customers through the remodeling process, ensuring expectations are clearly set and questions are answered.
Coordinate meetings, site visits, and key decision points in collaboration with the customer’s project pod.
Write handwritten thank-you cards after every Home Visit to maintain personal connection.
Prepare conference rooms and the Design Studio for meetings—adding personalized touches such as snacks, drinks, or thoughtful details for each guest.
Identify opportunities to surprise and delight customers with personalized gestures and unexpected moments of care.
Anticipate potential challenges, communicate proactively, and maintain a sense of calm, confidence, and professionalism in every interaction.
Celebrate milestones and keep the remodeling journey engaging and positive from start to finish.

Continuous Improvement

Document customer preferences, feedback, and stories to inform and enhance COCOON’s hospitality practices.
Collaborate with the team to refine communication touchpoints and improve the overall customer experience.
Help strengthen long-term relationships by ensuring every customer feels known, appreciated, and understood.

What You’ll Bring

A warm, professional, and approachable demeanor—both in person and over the phone.
Strong organizational and multitasking skills with keen attention to detail.
Excellent communication and follow-through.
Comfort with technology and the ability to learn new software (Buildertrend, Monday.com, Microsoft Office Suite).
A proactive mindset—you anticipate needs and take initiative.
Experience in an administrative, hospitality, or sales support role is a plus.

At COCOON, this role is the heartbeat of our customer experience. You’ll help homeowners take their first steps toward reimagining their homes—while keeping our team connected, organized, and ready to deliver excellence.

Perks of Working at COCOON

Health and Dental Insurance
401(K) Plan
Life and Accidental Coverage
Paid Vacation and Sick Time
Company-Paid Holidays
Fun Company Events & an Inspiring Team Culture

Apply Now

Refine Your Search

sales support coordinator jobs in west chester, pa

Experience Coordinator

Sales Support Coordinator

Sales Project Coordinator

Business Development Coordinator - Mandarin Speaking

Automotive Delivery Coordinator

Lab Coordinator

Sales Operations Bid Coordinator

Project Coordinator

Marketing CSR Coordinator

Commercial Operations Coordinator

Sales Coordinator

Operations Coordinator- Modernization (Philadelphia)

Installation Success Coordinator

Maintenance Contract Coordinator

Digital Merchandising Coordinator

Coordinator, Enablement & Operations

Office Coordinator

Office Coordinator

Service Coordinator

Senior Product Support Coordinator

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What You’ll Do

Lead Qualification & Onboarding

Customer Experience & Hospitality

Continuous Improvement

What You’ll Bring

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