Top 5024 Support manager Jobs in West Chester, Pa

Sr Operations Quality Manager
Communications Test Design Inc —West Chester, PA
- Full-time
- 18 years or older
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Customer Success Manager
Energage —Exton, PA
- $75,000 a year
- Remote
- Mid-level
- Communication skills
- Tuition reimbursement
- Paid time off
Customer Operations Lead
Transwall Office Systems —West Chester, PA
- $71,000 - $85,000 a year
- Full-time
- 5 years
- Office
- Business development
10d
Office Manager
Christian Heating, Cooling & Plumbing —West Chester, PA
- $60,000 - $75,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Paid time off
Quick Apply
4d
Operations Manager
Amazon.com Services LLC —Conshohocken, PA
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Warehouse Operations Manager
AMERCAREROYAL, LLC —Exton, PA
- $85,000 - $105,000 a year
- Full-time
- 5 years
- Pass drug screening
- Mid-level
- Health insurance
- Paid time off
Quick Apply
9d
Assistant Store Manager - Glen Eagle
Sephora —Glen Mills, PA
- $66,200 - $81,050 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Supervising experience
- Health savings account
- Disability insurance
12d
Office Manager
Birmingham Friends Meeting (Quaker) —West Chester, PA
- $23 - $25 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- SharePoint
Quick Apply
Call Center Manager (On-Site)
Christian Heating, Cooling & Plumbing —West Chester, PA
- $70,000 - $100,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Site Manager, Primary Care at Concord
Christiana Care Health Systems —Chadds Ford, PA
- $68,161.60 - $109,054.40 a year
- Full-time
- Management
- Urgent Care
- Primary Care
- 403(b) matching
- Paid parental leave
Office Manager
Steps to Recovery —Exton, PA
- Full-time
- CPR Certification
- Clean driving record
- Current TB test
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Supervisor
Hotel Warner - West Chester, PA —West Chester, PA
- Weekends as needed
- Basic math
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Senior Customer Support Lead
TransUnion —Crum Lynne, PA
- $82,700 - $120,000 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- Fair chance
- Commuter assistance
- Paid parental leave
7d
Manager - Operations-(AHNJ) Hybrid
Independence Blue Cross —Philadelphia, PA
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Work from home
Service Supervisor
Tesla —West Chester, PA
- Overtime
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Customer Service Manager, Control Center
American Airlines —Philadelphia, PA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
3d
Supervisor Operations (Call-center) [Hybrid- DE, PA, NJ]
Independence Blue Cross —Philadelphia, PA
- Hybrid work
- Mid-level
- Analysis skills
- Travel
4d
Mid-Atlantic Hockey Manager (Regional Manager, East Coast )
Play Hockey —Philadelphia, PA
- $80,000 - $90,000 a year
- Weekends as needed
- 7 years
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Global Facility Engineering Manager
Greene, Tweed —Kulpsville, PA
- $130,000 - $145,000 a year
- Full-time
- Office
- Bachelor's degree
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
12d
Phase I Supervisor
Laurel Valley Farms —Landenberg, PA
- $70,000 - $80,000 a year
- Full-time
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply

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support manager jobs near west chester, pa

Sr Operations Quality Manager

Communications Test Design Inc -
West Chester, PA

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Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Life insurance
Prescription drug insurance

Qualifications

Customer communication
Defect resolution root cause analysis
Six Sigma Green Belt
Presentations for conferences or internal meetings
Six Sigma methodology implementation
Production documentation
Failure analysis

Full Job Description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

Senior Quality Manager is responsible for ensuring consistent quality across Processes/Branches/Programs/Customers by developing and implementing solid & standardized practices and systems, validating those processes, and maintaining core KPIs. The person in this role is also responsible for identifying and driving operational process and improvements by resolving complex issues. Additionally, this position will also be responsible for measuring and driving the performance of the customer program, including key performance metrics, production, quality, and customer communication, including formal presentations that speak to process improvements and over all operational efficiency.

Responsibilities:

Determine a baseline of operational performance today and be the driver behind development and execution of operational excellence plans.
Monitor project performance to customer requirements and expectations.
Conducting and leading internal and external meetings and interfacing with customers.
Issue regular reports on program performance and improvements.
Coordinate work of various functional groups such as Operations, IT, Quality, and Billing as it relates to your improvement plans.
Identify process and product deficiencies and propose & implement improvements.
Leading and performing root cause investigation, defining and driving corrective/preventive actions.
Implementing and maintaining a Quality Management System that meets customer and registration system requirements.
Communicating and interacting effectively with all levels of the organization and with external auditors/customers.
Work with the Program Management team, local Quality teams, and the customer to assist in resolving customer issues in a timely manner via a customer-defined escalation process and coordination of internal resources.
Conduct regular meetings with Quality and Operations/Business managers to continuously address areas of improvement.
Perform other Quality Manager duties as needed.
Travel up to 30%

Required Skills:

Six Sigma experience
Must be organized, detail oriented, and self-motivated
Strong analytical, problem solving, and decision-making skills
Excellent communication and interpersonal skills
Have the ability to work independently but must be a team player
Expert in root cause analysis to drive problem solving closure
Strong documentation keeping best practices
Excellent analytical skills, organizational skills, and follow-up skills
Excellent written and verbal communication skills
Ability to create and deliver presentations
Ability to motivate production/quality performances
Must be flexible in work duties and schedule

Preferred Skills and Experience:

Minimum of 10 years of warehouse operations management experience, preferably in a Manufacturing/Distribution/Warehouse environment where value added electronics testing is performed
ISO Lead Auditor Certification
Experience in the Telecommunications and/or Cable Industries preferred

Required Experience:

Six Sigma Green Belt required, LEAN experience preferred

Education:

Bachelor's degree in Business, Project Management, Supply Chain or a related discipline

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

Weekly pay every Thursday
Monthly Incentive Bonus
Positive, team-oriented, inclusive workplace
Health, Dental, Vision, & Prescription Coverage
Paid holidays, vacation, & sick/personal time

Benefits

Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Employee assistance program
Flexible spending account
Tuition reimbursement

Work Authorization

United States (Required)
Must be 18 years of age

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting [email protected] (mailto:[email protected]).

CA Residents only click here (https://acrobat.adobe.com/id/urn:aaid:sc:va6c2:db2106a6-e8ab-42ad-b500-5e24f0240e6e) to view CTDI's California Privacy Notice Agreement.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

support manager jobs in west chester, pa

Sr Operations Quality Manager

Customer Success Manager

Customer Operations Lead

Office Manager

Operations Manager

Warehouse Operations Manager

Assistant Store Manager - Glen Eagle

Office Manager

Call Center Manager (On-Site)

Site Manager, Primary Care at Concord

Office Manager

Front Desk Supervisor

Senior Customer Support Lead

Manager - Operations-(AHNJ) Hybrid

Service Supervisor

Customer Service Manager, Control Center

Supervisor Operations (Call-center) [Hybrid- DE, PA, NJ]

Mid-Atlantic Hockey Manager (Regional Manager, East Coast )

Global Facility Engineering Manager

Phase I Supervisor

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