Top 180 Technical support representative Jobs in West Chester, Pa

Specialist - Data Terminal Ops
Energy Transfer Partners —Aston, PA
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
6d
IT Systems Support Specialist
MALVERN INSTITUTE FOR PSYCHIATRIC & ALCOHOLIC STUDIES —Malvern, PA
- Full-time
- Microsoft Word
- Computer science
- Microsoft Outlook
- Health insurance
- Dental insurance
7d
Business Technical Analyst
Citadel Federal Credit Union —Exton, PA
- On call
- Hybrid work
- Writing skills
- Mid-level
- Office
Tier 1 Tech Support- Help Desk
Colonial Electric Supply —King of Prussia, PA
- $50,000 a year
- Overtime
- Mid-level
- Office
- Reliable transportation
- Paid parental leave
- Health savings account
Quick Apply
Customer Service Representative
Schweitzer Engineering Laboratories, Inc. —King of Prussia, PA
- $26.75 - $32.00 an hour
- Full-time
- Computer literacy
- Office
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Customer Support Specialist
3Si Security Systems —Malvern, PA
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
7d
Patient Services Outbound Representative
Philips —Malvern, PA
- $16 - $24 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Health savings account
- Employee stock purchase plan
Remote Inbound Sales Representative (Voice)
Comcast Corporation —Philadelphia, PA
- $15.00 - $22.69 an hour
- Overtime
- Remote
- Customer service
- High school diploma or GED
- Organizational skills
14d
Inside Sales Representative (Clinical Chemistry)
SEKISUI Diagnostics, LLC —Exton, PA
- $31 - $33 an hour
- Online Application
- Remote
- 1 year
- Communication skills
- Entry level
Quick Apply
Customer Service Representative
Deerfield Risk Advisors —Wayne, PA
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Outlook
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Coordination Engineer
Courser —Wilmington, DE
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Paid parental leave
- Paid holidays
Patient Support Specialist
Globus Medical —Collegeville, PA
- Full-time
- Mid-level
- Analysis skills
- Travel
Customer Service Representative
Jefferson Methodist Hospital —Philadelphia, PA
- $23.60 - $28.42 an hour
- Part-time
- Bilingual
- Google Workspace
- Computer literacy
- 401(k)
- Flexible spending account
Quick Apply
HFX Coach - Patient Support
Globus Medical —Collegeville, PA
- Full-time
- Mid-level
- Analysis skills
- Travel
Client Service II Representative- Technical Support
Canon U.S.A., Inc. —West Chester, PA
- $17.20 - $23.37 an hour
- Full-time
- Clean driving record
- No high school diploma
- Mid-level
- Profit sharing
- Health insurance
Applications Specialist 1
Eastern Controls Inc of PA —Newtown Square, PA
- Full-time
- Military
- Office
- Analysis skills
- 401(k) matching
- Opportunities for advancement
Customer Service Representative
Johnson Matthey —West Chester, PA
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Disability insurance
- Health insurance
Tier 1 HelpDesk CWIS Call Center (in-person)
InspiriTec —Philadelphia, PA
- $17.31 an hour
- Weekends as needed
- Mid-level
- Windows
- Experience equivalent to degree accepted
Quick Apply
Tracking Support Center Representative - Third Shift
3Si Security Systems —Malvern, PA
- 8 hour shift
- Hybrid work
- Spanish
- Customer service
- English
- Paid training
- Paid holidays
Quick Apply
Field Clinical Representative - Southeast PA
Inspire Medical Systems —Plymouth Meeting, PA
- $100,000 - $130,000 a year
- Remote
- Nursing
- Surgery
- Hospital
- Health savings account
- Employee stock purchase plan
5d

I want to receive the latest job alert for technical support representative in west chester, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative jobs near west chester, pa

Customer Service Representative jobs in West Chester, PA

Customer Service Representative jobs in King Of Prussia, PA

Customer Service Representative jobs in Philadelphia, PA

Inbound Sales Representative jobs in Philadelphia, PA

Support Specialist jobs in Collegeville, PA

Customer Specialist jobs in Malvern, PA

Technical Support Specialist jobs in King Of Prussia, PA

Call Center Representative jobs in Philadelphia, PA

Customer Service Representative jobs in Huntington Beach, CA

Remote Claim Representative jobs in Florida

Construction Owner Representative jobs in Houston, TX

Veteran Service Officer jobs in Minnesota

Customer Service Representative jobs in Everett, WA

Customer Service Representative jobs in Inglewood, CA

Customer Service Representative jobs in Hartford, CT

Hospital Food Service jobs in Grand Rapids, MI

Victim Service Coordinator jobs in Texas

Customer Service jobs in Lawrence, KS

Customer Service Representative jobs in Omaha, NE

Customer Service Representative jobs in Aurora, IL

Specialist - Data Terminal Ops

Energy Transfer Partners -
Aston, PA

Quick Apply

Job Details

Full-time
6 days ago

Qualifications

Computer operation
Customer communication
Operating systems
Spreadsheets
Customer engagement
Managing projects
Productivity software
Cross-functional communication

Full Job Description

Summary:

The successful candidate will be responsible for supporting and maintaining the company's Toptech Terminal Automation System (TAS) by managing system data, providing frontline technical support, and ensuring accurate entry of the following (but not limited to) customer, supplier, driver, and product information. The role serves as the primary (Tier 1) point of contact for TAS-related issues, working closely with Terminal Operations and Tier 2 support personnel to troubleshoot problems, maintain system integrity and support daily terminal operations. Rotating coverage during off-hours will also be expected.

Essential Duties and Responsibilities:

Setup and maintain new data such as (but not limited to) suppliers, customers, accounts, EDIs, and product records in the Tophat/Toptech terminal automation system (TAS).
Provide frontline (Tier 1) support and troubleshooting to terminals and customers regarding any Toptech issues that may arise.
Provide data and assistance to second line (Tier 2) support to resolve any Toptech issues that may arise.
Assist in maintaining the communcal department e-mailbox.
Work with Terminal Operations to provide information related to accounts, drivers, and carriers for incident investigations as needed.
Create and maintain customer account files and contracts.
Conduct testing on new TAS versions that are deployed by second line support.
Assist in special projects as necessary. Create Power Point presentations and various spreadsheets.
Backfill for other Data Operations personnel during vacations and/or illness.

Requirements:

Education and/or Experience, Knowledge, Skills & Abilities:

Bachelor’s degree in I.T. or Business, or equivalent work experience.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

2 - 5 years of relevant work experience
Must be familiar with interfacing systems and organizations;
Must have strong communications skills (verbal and written);
Must be effective in communicating, coordinating, and implementing changes. Strong Customer Service skills.
Strong business computer skills and the ability to learn numerous software packages. Knowledge of SQL a plus.
Must be willing to be on call 24x7 and provide after-hours support during rotating on-call coverage.
Must be proficient in Microsoft Office Applications.
Must have strong organizational and interpersonal communication skills.
Must be customer focused.
Must have demonstrated time and project management skills.
Must have the ability to re-prioritize workload when necessary.
Understanding and knowledge of computers and standard operating systems.

Preferred Qualifications:

Experience with Toptech TopHAT7/TMS7 systems preferred.
Experience with EDI Authorization services (DTN TABS/Toptech TDS) preferred.
Experience with SQL preferred.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Usually, normal office working conditions.
Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
Occasional overnight travel may be required.
Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.

"An equal opportunity employer/disability/vet The Partnership is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. "

Quick Apply

Refine Your Search

technical support representative jobs in west chester, pa

Specialist - Data Terminal Ops

IT Systems Support Specialist

Business Technical Analyst

Tier 1 Tech Support- Help Desk

Customer Service Representative

Customer Support Specialist

Patient Services Outbound Representative

Remote Inbound Sales Representative (Voice)

Inside Sales Representative (Clinical Chemistry)

Customer Service Representative

Coordination Engineer

Patient Support Specialist

Customer Service Representative

HFX Coach - Patient Support

Client Service II Representative- Technical Support

Applications Specialist 1

Customer Service Representative

Tier 1 HelpDesk CWIS Call Center (in-person)

Tracking Support Center Representative - Third Shift

Field Clinical Representative - Southeast PA

I want to receive the latest job alert for technical support representative in west chester, pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected