Top 14 It help desk manager Jobs in West Chester Pa

IT Support Specialist
Lympha Press —Chadds Ford, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
IT Manager
Insight PA Cyber Charter School —Exton, PA
- Full-time
- Hybrid work
- Google Workspace
- Microsoft Excel
- Azure
- Health insurance
- Dental insurance
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3h
IT End User Services Tech, Level 2
World Travel Inc. —Exton, PA
- $55,000 - $60,000 a year
- Overtime
- Computer science
- Computer Science
- Office
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1d
IT Services Manager
MetaTechnical —Narberth, PA
- $6,000 - $8,500 a month
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Paid time off
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12d
Help Desk Technician Level 1
DELTA COMMUNITY SUPPORTS —Blue Bell, PA
- $21.62 - $24.04 an hour
- Basic math
- English
- Mid-level
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Desktop Support Engineer - Tier 1
Tech Impact —Philadelphia, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
6d
IT Manager
Mental Health Partnerships —Philadelphia, PA
- $75,000 - $85,000 a year
- Overtime
- Hybrid work
- Google Workspace
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
IT Support Assistant
Delaware Schools Consortium —New Castle, DE
- Online Application
- Google Workspace
- Computer literacy
- English
Service Manager
ChristoIT —Harleysville, PA
- $90,000 - $100,000 a year
- 8 hour shift
- Hybrid work
- Sales
- Senior level
- Leadership
- Health insurance
- Dental insurance
IT Technical Support 1
City of Philadelphia —Philadelphia, PA
- $39,787 - $59,693 a year
- Email
- Computer Science
- Windows
- Microsoft Office
- Wellness program
- Paid holidays
Quick Apply
1d
Support Engineer
Goddard Systems LLC —King of Prussia, PA
- Computer science
- Computer Science
- Mid-level
Quick Apply
Director, Digital Workplace
NBME —Philadelphia, PA
- $163,092 - $203,865 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Free parking
- Commuter assistance
Quick Apply
IT Technician (On Site)
Asociacion Puertorriquenos En Marcha Inc —Philadelphia, PA
- From $45,000 a year
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

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IT Support Specialist

Lympha Press
Chadds Ford, PA

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Job Details

Full-time
14 days ago

Benefits

Health insurance
Unlimited paid time off
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Smartphone (troubleshooting support)
iOS
Windows
Android
Microsoft Office
Productivity software support
Mobile device management
Desktop administration
IT department experience

Full Job Description

Description:

IT SUPPORT SPECIALIST – Chadds Ford, PA

Full-Time | On-Site

POSITION HIGHLIGHTS

Competitive salary with benefits
Full-time, Monday through Friday schedule
Medical, dental, vision & 401(k)
Unlimited Paid Time Off
Opportunity to support employees across the organization through technology solutions and IT services
Mission-driven healthcare organization improving patient access through durable medical equipment (DME) solutions

ROLE SUMMARY

The IT Support Specialist is responsible for delivering technical assistance to employees by troubleshooting help desk requests, resolving hardware and software issues, and managing mobile device provisioning. This role supports a seamless technology experience by configuring and maintaining iPhone, iPad, and Android devices through Mobile Device Management (MDM) solutions, assisting with user account setup, and supporting daily IT operations. The IT Support Specialist partners with employees across the organization to deliver timely, professional, and customer-focused technology solutions.

KEY RESPONSIBILITIES

Provide first-line technical assistance for employee IT issues, including Windows-based systems and mobile devices
Respond to, troubleshoot, and resolve help desk tickets while maintaining a high level of service
Configure, deploy, and manage mobile devices (iPhone, iPad, and Android) using Mobile Device Management (MDM) solutions
Assist with employee onboarding and offboarding processes, including account setup, access management, and device provisioning
Support software installations, updates, and troubleshooting for business applications
Maintain and troubleshoot workstation hardware, printers, and other peripherals
Educate employees on IT best practices, security guidelines, and effective technology use
Document troubleshooting steps, procedures, and solutions to support internal knowledge sharing
Collaborate with IT team members to improve support processes and technology service delivery
Escalate complex technical issues to appropriate IT team members when necessary
Work effectively and professionally with employees, managers, and departments across the organization
Perform all job functions in alignment with the company’s Mission, Vision, and Goal Statements
Perform other duties as assigned

Requirements:

Associate or bachelor’s degree in information technology, computer science, or related field preferred; equivalent experience considered
Two or more years of experience in IT support, help desk, or technical support roles
Experience managing mobile devices using Mobile Device Management (MDM) solutions
Strong understanding of Windows, iOS/iPadOS, and Android operating systems
Experience supporting Office 365 administration and common workplace applications

SKILLS & COMPETENCIES

Strong troubleshooting and problem-solving abilities
Excellent customer service and communication skills
Ability to explain technical concepts clearly to non-technical users
Ability to prioritize multiple requests, manage competing deadlines, and maintain accurate documentation
Strong attention to detail and a proactive approach to IT support
Ability to work independently while collaborating effectively with internal teams
Strong organizational skills and commitment to delivering reliable IT support

SUPERVISORY FUNCTIONS

This position has no supervisory responsibilities

ABOUT LYMPHA PRESS

Lympha Press helps people with lymphedema, venous disease, and lipedema improve their quality of life through innovative pneumatic compression therapy systems. We sell durable medical equipment across the United States and work closely with health plans, providers, and facilities to ensure patients have access to the products they need.

Our team works on-site at our headquarters in Glen Mills, PA, and across the country to provide exceptional service, operational excellence, and support for patient care.

Our mission is simple: Because Life Can Be Better. Join Lympha Press and help improve patient access and outcomes every day.

APPLY TODAY

If you're looking for an opportunity to provide technical solutions, improve employee technology experiences, and contribute to a mission-driven healthcare organization, we’d love to hear from you.

Quick Apply

Refine Your Search

it help desk manager jobs in west chester pa

IT Support Specialist

IT Manager

IT End User Services Tech, Level 2

IT Services Manager

Help Desk Technician Level 1

Desktop Support Engineer - Tier 1

IT Manager

IT Support Assistant

Service Manager

IT Technical Support 1

Support Engineer

Director, Digital Workplace

IT Technician (On Site)

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