Top 2 Help desk intern Jobs in West Covina Ca

IT Desktop Intern
Bank of Hope —Los Angeles, CA
- $19 - $21 an hour
- Full-time
- Computer Science
- Assembly
- Analysis skills
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Bilingual IT Engineer (Mandarin & English required)
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IT Desktop Intern

Bank of Hope -
Los Angeles, CA

Quick Apply

Job Details

Full-time | Internship
$19 - $21 an hour

Qualifications

Customer communication
Equipment troubleshooting
Computer hardware
Desktop (troubleshooting support)
Hardware diagnostics
Peripheral hardware support
Mobile devices

Full Job Description

Are you ready to take your tech skills out of the classroom and into the high-stakes world of financial technology? At Bank of Hope, our employees are our most valuable asset, and it takes an incredible tech foundation to keep them delivering top-tier service to our global and local clients.

As a 2026 IT Desktop Support Intern, you won't just be grabbing coffee. You will be the vital heartbeat of our daily operations—acting as the direct line of defense keeping our bankers connected, our data secure, and our customer operations running flawlessly.

This isn't a passive learning role. You will be fully immersed in the pulse of enterprise corporate IT:

The Tech Frontline: Be the "hero of the day" by providing active desktop support and troubleshooting hardware or software roadblocks for our banking teams.
Modern IT Deployment: Master the rollout of enterprise equipment. You will help build and configure powerful employee workstations from the ground up using real-world IT tools.
Fortified Security Operations: Learn exactly what it takes to secure tech operations inside a major financial institution. You will get hands-on experience upholding top-tier cybersecurity standards.
Real-World Ticket Triage: Sharpen your speed and professional communication skills managing IT requests directly inside corporate ticketing systems.

Responsibilities & Duties

Workstation Deployment: Assemble, test and install desktop PCs, laptops, and peripherals
Basic Troubleshooting: Diagnose and resolve foundational hardware and software issues
Asset Tracking: Maintain an accurate database of the organization’s computer systems, mobile devices, and active software licenses
Software provision: Install, update, and configure standard operating systems and corporate software

Job Qualifications/Requirements

Candidates must be currently enrolled in a Bachelor’s or Associate’s degree program in the field of Computer Science, Information Technology, or related fields
Ability to work on multiple systems and applications
Familiarity with PC components, printers and mobile devices
Basic knowledge of Microsoft 365 apps
Ability to explain technical issues to non-technical users
Strong analytical skills to diagnose basic hardware and software faults
Customer service skills

The salary range for this full-time position is $19.00 - $21.00 hourly + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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IT Desktop Intern

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