Top 88 Guest service agent Jobs in West Deptford Nj

Front Desk Agent
Residence Inn Deptford —Township of Deptford, NJ
- $16 an hour
- Computer literacy
- Residential
- Hotel
2d
Front Desk Agent | Glassboro Courtyard
Glassboro Courtyard —Glassboro, NJ
- Weekends as needed
- Spanish
- English
- Hotel
Quick Apply
Apartment Leasing Agent
Woodward Properties —Delaware County, PA
- $20 - $22 an hour
- Full-time
- Background check
- Office
- Residential
- Health insurance
- 401(k)
Quick Apply
Marketing Leasing Agent - College Grads - Apply Today
Petrucci Residential —Willow Grove, PA
- $22 - $25 an hour
- Full-time
- CRM software
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Front Desk Concierge Agent -p/t
Asden Management —Cherry Hill, NJ
- $20 an hour
- Weekends as needed
- Customer service
- Mid-level
- Residential
- Employee assistance program
- Referral program
Quick Apply
9d
Guest Service Agent/Front Desk
Hampton Inn Philadelphia-Voorhees —Voorhees, NJ
- $16 an hour
- Part-time
- Computer literacy
- Writing skills
- English
- Paid time off
- Employee discount
Quick Apply
3d
Hotel Host (Guest Service Agent)
Hyatt Place Mt. Laurel —Mount Laurel, NJ
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
Front Desk Agent
Marriott International, Inc —Philadelphia, PA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Overnight Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
8d
Guest Service Agent
Westin Philadelphia —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
7d
Welcome Agent
Marriott International, Inc —Philadelphia, PA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
Hampton by Hilton Philadelphia Mount Laurel —Mount Laurel, NJ
- $15 - $16 an hour
- Part-time
- Hotel
- US work authorization
- Computer skills
- Free parking
- Paid time off
Quick Apply
Guest Service Agent
Clarion Hotel Philadelphia International Airport —Essington, PA
- Weekends as needed
- Basic math
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
8d
Front Desk Agent - Part Time
TOWER HOSPITALITY —Vineland, NJ
- $15.92 - $17.00 an hour
- Part-time
- Ability to walk for extended periods
- Office
- Hotel
Guest Service Agent
Home2 Suites by Hilton Philadelphia - Convention Center, PA —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
6d
Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hampton Inn Philadelphia Center City - Convention Center —Philadelphia, PA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Associate
Sonesta Select —Philadelphia, PA
- $15 - $17 an hour
- Part-time
- Microsoft Outlook
- Hotel
- Accounting
- Employee discount
Quick Apply
14d
Front Desk Agent
Wingate by Wyndham —Vineland, NJ
- $15.92 - $17.00 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Residence Inn Mount Laurel - Front Desk Agent
Aimbridge Hospitality —Mount Laurel, NJ
- $17.45 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance

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guest service agent jobs near west deptford nj

Front Desk Agent

Residence Inn Deptford -
Township of Deptford, NJ

Apply Now

Job Details

$16 an hour
2 days ago

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
Client inquiry handling
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Residence Inn Deptford

1154 North Hurffville Road

Deptford, NJ 08096

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

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